Financial Inclusion Manager in Telford

Financial Inclusion Manager in Telford

Telford Full-Time 60000 - 68231 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead initiatives to improve financial wellbeing and create sustainable outcomes for communities.
  • Company: A leading housing provider in the West Midlands focused on financial inclusion.
  • Benefits: Competitive salary, diverse work environment, and opportunities for impactful change.
  • Other info: Join a collaborative team dedicated to equity, diversity, and community impact.
  • Why this job: Make a real difference in people's lives while shaping financial inclusion strategies.
  • Qualifications: Experience in financial inclusion, leadership, and stakeholder management required.

The predicted salary is between 60000 - 68231 £ per year.

Are you a passionate leader with a commitment to improving financial wellbeing and creating sustainable outcomes for customers and communities ?

The Role

We're looking for an experienced Financial Inclusion Manager to lead and shape our approach to financial inclusion, income maximisation, debt support, energy cost management, employment initiatives and customer wellbeing .

This is an exciting opportunity to make a real difference by developing innovative services, influencing strategic direction and leading high-performing teams that help customers thrive.

Reporting to the Regional Director (Central), you'll lead our Financial Inclusion service, including two EMA Managers and the Debt & Energy team, playing a key role within the wider leadership team .

What you’ll do

As Financial Inclusion Manager, you will lead the development and delivery of HPG's financial inclusion strategy, ensuring our services support customers to:

  • Maximise income and access welfare benefits
  • Improve budgeting skills and financial resilience
  • Navigate cost-of-living challenges
  • Access employment and digital opportunities
  • Sustain tenancies and prevent homelessness
  • Improve energy efficiency and reduce energy-related hardship

You’ll work collaboratively across the organisation and with external partners to deliver impactful services, secure funding opportunities and establish HPG as a recognised leader in financial inclusion across our region .

About You

We're seeking a collaborative and inspirational leader who can balance strategic thinking with operational delivery .

You’ll bring

  • Significant experience in financial inclusion, money advice, debt, welfare benefits or a related field.
  • Proven leadership and people management experience.
  • Strong stakeholder management and partnership-building skills.
  • Experience developing and delivering strategic plans and service improvements.
  • Strong knowledge of employment initiatives, financial resilience, debt management and energy affordability challenges.
  • Experience working at pace and managing complex priorities.

We’re one of the leading housing providers in the West Midlands, with over 33,000 homes across Shropshire, Staffordshire and Telford & Wrekin.

This role offers you the opportunity to lead meaningful services, influence strategic decisions and help shape our future approach to financial wellbeing and inclusion .

If you're passionate about making a difference and have the leadership skills to drive impactful change, this could be your next challenge .

We welcome applicants from all backgrounds and are committed to equity, diversity and inclusion.

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Contact Details:

The Wrekin Housing Group Limited Recruitment Team

We think you need these skills to ace Financial Inclusion Manager in Telford

Financial Inclusion
Income Maximisation
Debt Support
Energy Cost Management
Employment Initiatives
Customer Wellbeing
Leadership