At a Glance
- Tasks: Deliver high-quality plumbing services and multi-skilled repairs across various properties.
- Company: Join Housing Plus Group, where customers are at the heart of everything we do.
- Benefits: Enjoy a competitive salary, flexible hours, and a supportive work environment.
- Other info: Opportunities for continuous professional development and career growth.
- Why this job: Make a real difference in people's homes while developing your skills.
- Qualifications: City and Guilds qualification or equivalent experience in building trades required.
The predicted salary is between 37151 - 43634 £ per year.
Number of Positions: 3
Contract Type: Full Time / Permanent
Working Hours: 36/40
Location: Telford
Closing Date: 04/06/2026
Salary Range: £37,151 to £43,634 per annum
Location: Covering all locations from Staffordshire, Shropshire and Telford & Wrekin
Here at Housing Plus Group, our customers are at the centre of everything we do. Our company value of “We create places people are proud to call home” reinforces this into our day-to-day roles. We have a responsibility for role-modelling and embedding our core valued behaviours into our roles, whilst at the same time supporting the business to develop a positive, inclusive and engaging culture to support our core company behaviours:
- Own it – Make it happen
- Improve it – Move things forward
- Live it – Show understanding and compassion
The Role: An Advanced Craft Plumber is responsible for delivering a high-quality, customer-focused responsive repairs service across the group’s housing portfolio, including both occupied and empty properties. The role undertakes a full range of plumbing works and carries out additional multi-skilled repairs in line with, but not limited to the Advanced Craft Skills Matrix. Working as part of a Regional Responsive Repairs and Maintenance team, the post holder supports the Group’s same-day repairs service and wider maintenance obligations. The role operates across a seven-day service and adopts a proactive ‘stay and do’ approach to maximise right first-time repairs, minimise repeat visits and disruption, and improve customer outcomes. You will also be required to complete continuous professional development, to further support you and your role at the Group.
What do we mean by Advanced Craft? As an Advanced Craft operative, you will be multi-skilled and able to carry out a range of repairs beyond your core trade. Using our Advanced Craft Skills Matrix, you may be asked to complete minor tasks such as basic plumbing, carpentry, plaster patching, tiling or decorating. This flexible approach allows us to resolve more repairs in a single visit, reduce follow-on work and deliver a quicker, more efficient service for our customers.
You would be required to hold a City and Guilds qualification in one of the building trades or equivalent time served in one of the building trades. Experience post-apprenticeship experience particularly on maintenance of domestic properties. You will be required to hold a Full UK Driving Licence. You will be required to undertake a Basic DBS Check.
For further details about essential and desirable criteria please refer to the Job Pack attached.
What we can offer you: Our competitive benefits package based on chosen contract package. Terms and Conditions are subject to review and may be amended from time to time; any changes to benefits advertised would be discussed during offer and onboarding.
Advanced Craft Plumber in Telford employer: The Wrekin Housing Group Limited
At Housing Plus Group, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises our employees' growth and development. As an Advanced Craft Plumber, you will enjoy a competitive salary, a comprehensive benefits package, and the opportunity to make a real difference in the community by providing high-quality repairs across Telford and surrounding areas. Join us in creating places people are proud to call home while benefiting from continuous professional development and a flexible, multi-skilled approach to your role.
Contact Details:
The Wrekin Housing Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Advanced Craft Plumber in Telford
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the plumbing industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, volunteer for local community projects or offer your plumbing skills to friends. This not only builds your experience but also expands your network.
✨Tip Number 3
Prepare for interviews by practising common questions related to plumbing and customer service. Show them you’re not just skilled but also passionate about delivering top-notch service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Advanced Craft Plumber in Telford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Advanced Craft Plumber role. Highlight any relevant plumbing qualifications and multi-skilled experience to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about plumbing and how you embody our values like 'Own it' and 'Improve it'. Keep it engaging and personal!
Showcase Your Experience:When filling out your application, don’t just list your jobs. Share specific examples of how you’ve tackled plumbing challenges or improved customer satisfaction in previous roles. We love seeing real-life impact!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly and efficiently!
How to prepare for a job interview at The Wrekin Housing Group Limited
✨Know Your Craft
Make sure you brush up on your plumbing skills and any additional trades you might be asked about. Be ready to discuss specific examples of your work, especially those that showcase your ability to handle repairs efficiently and effectively.
✨Understand the Company Values
Familiarise yourself with Housing Plus Group's core values: Own it, Improve it, and Live it. Think of ways you can demonstrate these values in your past experiences and how they align with your approach to customer service and teamwork.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and customer focus. Prepare scenarios where you successfully resolved issues or improved processes, particularly in a maintenance context. This will show your proactive approach and commitment to quality service.
✨Show Your Flexibility
As an Advanced Craft Plumber, you'll need to be multi-skilled. Highlight your experience in various trades beyond plumbing, like carpentry or tiling. Share examples of how this flexibility has helped you complete jobs more efficiently and improve customer satisfaction.
