Estate Manager in Stafford

Estate Manager in Stafford

Stafford Full-Time No working from home possible
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At a Glance

  • Tasks: Lead the management of estates, ensuring they are safe and welcoming for customers.
  • Company: Join one of the West Midlands' largest housing and care providers.
  • Benefits: Enjoy 25 days holiday, a pension scheme, and health benefits.
  • Other info: Be part of an inclusive culture that values diversity and support.
  • Why this job: Make a real difference in your community while developing your leadership skills.
  • Qualifications: Experience in team management and customer service is essential.

Location: Stafford - Across the Group's operating areas

Hours: 36 hours per week

Contract Type: Permanent

About the role

As an Estates Manager, you will play a key role in ensuring our estates are safe, well-maintained, and welcoming places for customers. You will lead the delivery of estate services by carrying out regular inspections, maintaining high standards, and identifying and resolving any issues that impact customer satisfaction. You will oversee the effective delivery of services across your remit, ensuring contracts are managed efficiently and services are delivered on time and to a high standard. As part of the wider leadership team, you will contribute to the management of green spaces, communal areas, and community facilities, supporting the successful delivery of our organisational priorities.

What we are looking for

We are seeking a confident leader with strong operational experience and a commitment to service excellence. You will bring:

  • Experience managing teams delivering one or more of the following services: Grounds Maintenance, Facilities Management, or Cleaning (essential)
  • Proven experience handling and resolving customer complaints (essential)
  • Experience managing external contractors and service partners (highly desirable)
  • A relevant degree or working towards one (highly desirable)
  • Membership of, or working towards, a relevant professional body (highly desirable)

What we can offer you

We can offer 25 days holiday (increasing with each year of service, up to a maximum of 31 days), bank holidays and three concessionary days over the Christmas period. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme.

About Us

We’re one of the West Midlands’ largest housing and care providers, with over 33,000 homes and a bold vision for the future. We create places people are proud to call home. The way we work is shaped by three simple behaviours: Own it – make it happen, Improve it - move things forward, Live it – show understanding and compassion.

Our Inclusive Culture

The Housing Plus Group is an inclusive employer committed to supporting all employees. We know that people perform better when they can be themselves, so creating a culture which is inclusive isn’t only the right thing to do, but is crucial to the success of any organisation.

Estate Manager in Stafford employer: The Wrekin Housing Group Limited

Join the Housing Plus Group as an Estates Manager and be part of a dynamic team dedicated to creating safe and welcoming environments for our customers. With a strong commitment to employee growth, we offer 25 days of holiday, a contributory pension scheme, and access to a dedicated Employee Healthcare Portal, all within an inclusive culture that values diversity and compassion. This is your opportunity to make a meaningful impact in the West Midlands' largest housing and care provider, where your leadership will help shape vibrant communities.

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Contact Details:

The Wrekin Housing Group Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Estate Manager in Stafford

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Wrekin Housing Group Limited. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to The Wrekin Housing Group Limited

Don't be shy about reaching out to The Wrekin Housing Group Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Estate Manager in Stafford

Team Management
Customer Service Excellence
Complaint Resolution
Contract Management
Operational Experience
Grounds Maintenance
Facilities Management

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Wrekin Housing Group Limited and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at The Wrekin Housing Group Limited

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!