At a Glance
- Tasks: Provide outstanding services to residents in a retirement housing environment.
- Company: Join a caring team dedicated to enhancing the lives of older adults.
- Benefits: Enjoy 25 days holiday, pension scheme, and health perks.
- Other info: Dynamic role with opportunities for training and career growth.
- Why this job: Make a real difference in the lives of residents every day.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 27747 - 33913 £ per year.
Location: Base in Stafford with regular travel across Stafford area
Hours: 35 hours per week (to work across five days per week)
Contract: Permanent
Salary: £26,747.08 per annum plus Essential Car User Allowance
We currently have a great opportunity for a Retirement Living Officer to join our Care Plus team on a permanent basis. We're looking for a caring, dedicated professional to bring our values to life and ensure our customers receive outstanding services.
The Role
As a Retirement Living Officer, you will provide an effective Enhanced Housing Management service to all residents living in a retirement housing environment. You will provide onsite management and supervision to maintenance, health and safety and cleanliness within the retirement housing schemes and will be the main point of contact providing a visible and excellent customer service to residents and visitors.
Skills and experience required:
- Experience of working in a customer focused environment
- Experience of taking a hands on approach to solving problems
- Good organisational skills
- Competent in using IT packages including Microsoft Word, Outlook, Excel etc
- Ability to work effectively under pressure
- Excellent verbal, written and face to face communication skills
- Full UK Driving Licence and access to your own vehicle as travel across the county will be required
Due to the nature of this post, the role is subject to an Enhanced with Adult Barred DBS disclosure.
What we can offer you:
As well as a comprehensive induction programme and excellent learning opportunities; with mandatory and specialist training available, we can offer 25 days holiday (pro rata) plus bank holidays. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme.
Please see our HPG Benefits page for more information.
*Terms and Conditions are subject to review and may be amended from time to time, any changes to benefits advertised would be discussed during offer and onboarding.
Retirement Living Officer employer: The Wrekin Housing Group Limited
The Housing Plus Group is an exceptional employer, offering a supportive and inclusive work environment in Stafford/Telford. With a strong commitment to employee growth, we provide extensive benefits including generous holiday allowances, a contributory pension scheme, and access to health resources, ensuring our Case Consultants can thrive both personally and professionally while making a meaningful impact in the community.
Contact Details:
The Wrekin Housing Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retirement Living Officer
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We think you need these skills to ace Retirement Living Officer
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to The Wrekin Housing Group Limited:Before hitting send, make sure to tailor your application specifically to The Wrekin Housing Group Limited! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at The Wrekin Housing Group Limited
✨Understanding the Role of Empathy
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