Facilities Management Assistant

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Location: Parker Court Stafford ST18 0WP
Salary: £26,845.42
Hours: 40 hours per week

Contract: Full Time/Permanent

The Role

We’re looking for a hardworking, reliable, and customer-focused Facilities Management Assistant to join our Property Team.

This is a varied, hands‑on role where no two days are the same.You’ll support our Facilities Management Supervisor in delivering high-quality maintenance services across our housing stock, helping to keep our homes, schemes, and communities safe, clean, and well maintained.

Whether you’re assisting with repairs, transporting materials and equipment, carrying out general labouring duties, or supporting cleaning activities within our services, you’ll play an important role in delivering excellent services to our tenants.

If you enjoy practical work, take pride in a job well done, and are committed to providing great customer service, we’d love to hear from you.

What you’ll be doing

• Collecting and delivering materials, tools, plant, and equipment to and from suppliers and work sites.




• Supporting trade operatives with repairs, maintenance work, and small building projects.




• Loading, unloading, storing, and moving materials safely and efficiently.




• Carrying out general labouring duties, including basic building fabric repairs and property maintenance tasks.




• Using hand and power tools to complete minor repairs and maintenance works.




• Supporting cleaning services within sheltered and general needs housing schemes.




• Conducting routine vehicle safety checks and ensuring vehicles are clean, safe, and presentable.




• Reporting defects, maintenance issues, and health and safety concerns promptly.




• Working professionally, courteously, and respectfully with tenants, colleagues, and contractors.




• Attending training, team meetings, and development activities as required.

About You

We’re looking for someone who:

• Has experience carrying out basic building repairs, maintenance tasks, or DIY work.




• Has experience using hand and power tools safely.




• Has a basic understanding of health and safety requirements within a maintenance environment.




• Takes pride in delivering work to a high standard with strong attention to detail.




• Understands the importance of excellent customer service.




• Has a flexible, positive, and adaptable approach to work.




• Enjoys working as part of a team and supporting others.




• Can communicate effectively with colleagues, tenants, and customers.

Please see job description for full list of essential and desirable criteria.

What we can offer you

• A comprehensive induction programme with excellent learning opportunities; with mandatory and specialist training available.




• 22 days holiday and bank holidays.




• We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme.

Please see our Benefits Page for more information.

About Us

We’re one of the West Midlands’ largest housing and care providers, with over 33,000 homes and a bold vision for the future. We create places people are proud to call home.

The way we work is shaped by three simple behaviours:

• Own it – make it happen




• Improve it - move things forward.




• Live it – show understanding and compassion

We’re building something special and need talented people to help lead the way. There’s never been a better time to join us and make a real difference.

Our Inclusive Culture

The Housing Plus Group is an inclusive employer committed to supporting all employees.We know that people perform better when they can be themselves, so creating a culture which is inclusive isn’t only the right thing to do, but is crucial to the success of any organisation.All of our employee networks make a positive contribution to how we are able to support all of our staff and includes networks such as our LGBTQ+ employee group, disability positive, heritage and culture and our allies’ network.

• We are committed to carrying out safeguarding checks with all our colleagues.These checks may vary according to the role you have applied for, please refer to the job description for this role for details.




• This role requires a DBS check commensurate with the appropriate level needed for this post.




• We may close this vacancy early if we receive a high volume of applications.




• If you have not received an update within 2 working weeks of submitting your application, please assume that you have been unsuccessful on this occasion.

*Terms and Conditions are subject to review and may be amended from time to time, any changes to benefits advertised would be discussed during offer and onboarding.

Closing date: 23rd November 2026 - Interviews may take place throughout the advert