Care and Support Worker

Care and Support Worker

Full-Time 12 - 16 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Provide compassionate care and support to residents in a dedicated environment.
  • Company: Join one of the West Midlands' largest housing and care providers.
  • Benefits: Enjoy 22 days annual leave, sick pay, and a contributory pension scheme.
  • Other info: Be part of an inclusive culture that values diversity and personal growth.
  • Why this job: Make a real difference in people's lives every day while building meaningful connections.
  • Qualifications: A caring nature and strong communication skills are essential.

The predicted salary is between 12 - 16 £ per hour.

Location: Pencric, Penkridge

Hours: Various Hours available - 21 hours per week / 28 hours per week

Contract: Permanent

Are you looking for a rewarding career where you truly make a difference every day? We have a fantastic opportunity for a compassionate and dedicated individual to join our successful Domiciliary Care Service.

What Makes Us Unique?

  • Unlike traditional domiciliary care, all our support is provided onsite within our Retirement Living Plus properties. This means:
  • No traveling between customers; work in one dedicated location every shift
  • Build meaningful connections with multiple customers
  • A stable, supportive environment where you can thrive and be part of our amazing team

Why This Role is Perfect for You:

  • Feel a sense of pride in caring for our customers and putting them at the heart of everything we do
  • We equip you with all the skills and confidence needed to handle any situation with a robust induction programme and ongoing personal development options
  • You’ll be surrounded by colleagues and managers who support and uplift you to be the best you can be

What We’re Looking For:

  • A caring and compassionate nature
  • Strong communication skills
  • Desire to support and empower our customers and colleagues every day

Hours of work

The following shifts are available:

  • 28 Hours Week 1 - Monday, Tuesday, Saturday and Sunday 07:00-14:30 / Week 2 - Monday, Tuesday, Wednesday and Thursday 07:00-14:30
  • 21 Hours Week 1 - Monday, Tuesday, Friday 07:00-14:30 / Week 2 - Wednesday, Saturday and Sunday 07:00-14:30
  • 21 Hours Week 1 - Tuesday, Friday and Sunday 07:00-14:30 / Week 2 - Monday, Wednesday and Sunday 07:00-14:30

If you have what it takes to put the Plus in our Care Plus Service, we want to hear from you. Care Plus Domiciliary Care is a CQC-regulated service and complies with all guidelines. Due to the nature of the role, an Enhanced DBS check will be required.

What we can offer you:

  • Comprehensive induction programme and excellent learning opportunities; with mandatory and specialist training available
  • 22 days annual leave (pro-rata to hours worked)
  • Occupational Sick Pay
  • Option to join our contributory pension scheme
  • Access to a dedicated Employee Healthcare Portal
  • Eye care vouchers and a cycle to work scheme plus more

About Us:

We’re one of the West Midlands’ largest housing and care providers, with over 33,000 homes and a bold vision for the future. We create places people are proud to call home. The way we work is shaped by three simple behaviours:

  • Own it – make it happen
  • Improve it - move things forward
  • Live it – show understanding and compassion

We’re building something special and need talented people to help lead the way. There’s never been a better time to join us and make a real difference.

Our Inclusive Culture:

The Housing Plus Group is an inclusive employer committed to supporting all employees. We know that people perform better when they can be themselves, so creating a culture which is inclusive isn’t only the right thing to do, but is crucial to the success of any organisation. All of our employee networks make a positive contribution to how we are able to support all of our staff and includes networks such as our LGBTQ+ employee group, disability positive, heritage and culture and our allies’ network.

How to apply:

Please hit the Apply Now button to apply online with your up-to-date CV. If you need any support in making your application, please email.

Closing date: Friday 23rd January

Interviews may take place throughout the advert. We are committed to carrying out safeguarding checks with all our colleagues. These checks may vary according to the role you have applied for, please refer to the job description for this role for details. We may close this vacancy early if we receive a high volume of applications. If you have not received an update within 2 working weeks of submitting your application, please assume that you have been unsuccessful on this occasion. Terms and Conditions are subject to review and may be amended from time to time, any changes to benefits advertised would be discussed during offer and onboarding.

Care and Support Worker employer: The Wrekin Housing Group Limited

The Housing Plus Group is an exceptional employer, offering a supportive and inclusive work environment in Stafford/Telford. With a strong commitment to employee growth, we provide extensive benefits including generous holiday allowances, a contributory pension scheme, and access to health resources, ensuring our Case Consultants can thrive both personally and professionally while making a meaningful impact in the community.

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Contact Details:

The Wrekin Housing Group Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Care and Support Worker

Tip Number 1

Get to know the company! Research their values and culture, especially how they support their staff. This will help you connect during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills! As a Care and Support Worker, you'll need to express empathy and understanding. Role-play common scenarios with friends or family to build your confidence before the big day.

Tip Number 3

Network like a pro! Reach out to current employees on LinkedIn or attend local job fairs. Making connections can give you insider tips and might even lead to a referral, which can boost your chances of landing the job.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our amazing team!

We think you need these skills to ace Care and Support Worker

Compassionate Nature
Strong Communication Skills
Empathy
Teamwork
Adaptability
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Show Your Compassion:In your application, let your caring nature shine through! Share experiences that highlight your compassion and dedication to supporting others. We want to see how you put customers at the heart of everything you do.

Tailor Your CV:Make sure your CV is tailored to the Care and Support Worker role. Highlight relevant skills and experiences that match what we're looking for, like strong communication skills and a desire to empower others. This helps us see why you're a great fit!

Be Clear and Concise:When writing your application, keep it clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, so make it easy for us to understand your passion for the role.

Apply Through Our Website:Don't forget to apply through our website! It's the best way for us to receive your application and ensures you get all the latest updates. Plus, it shows you're keen to join our amazing team!

How to prepare for a job interview at The Wrekin Housing Group Limited

Show Your Compassion

As a Care and Support Worker, your caring nature is key. During the interview, share specific examples of how you've supported others in the past. This will demonstrate your genuine compassion and commitment to making a difference.

Communicate Clearly

Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could face on the job, so you're prepared to discuss how you'd handle them.

Understand Their Values

Familiarise yourself with the company's values and behaviours, like 'Own it' and 'Live it'. Be ready to explain how your personal values align with theirs. This shows that you’re not just looking for any job, but that you genuinely want to be part of their mission.

Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of your interview. This could be about their training programmes or how they support staff development. It shows your enthusiasm for the role and that you’re serious about your career in care.