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For Companies At a Glance
- Tasks: Lead product training across the UK, ensuring top-notch delivery and continuous improvement.
- Company: Join a pioneering company focused on smart, low carbon heating solutions.
- Benefits: Enjoy a competitive salary, company vehicle, health cash plan, and early Friday finishes.
- Why this job: Be part of a mission-driven team, enhancing skills while making a positive impact on sustainability.
- Qualifications: Proven experience in product training, with relevant qualifications in training and electrical engineering.
- Other info: Travel across the UK is required, with accommodation covered for business trips.
The predicted salary is between 39600 - 66000 £ per year.
Our client is at the forefront of developing highly efficient and smart connected products in our quest towards achieving the electrification of heat and low carbon home heating solutions. Reporting to the Head of Technical and Training, you will be responsible for product training for the full range of products. Taking ownership for the product training requirements of the business, continually reviewing how, when, where and what training to deliver, driving best practice and continuous professional development. Developing specialisms in Heat pumps, delivering a world class training proposition. There will be travel throughout the UK in this role, it is anticipated you will be available to travel to Hampshire regularly to head office and for meetings and induction (accommodation paid for).
Main Duties
- Manage the UK training budget ensuring cost efficiency and return on investment.
- Delivering World class training solutions to Key accounts and a diverse customer base.
- Supporting the development and delivery of the strategic training roadmap for the business.
- Design and develop effective product training and content, confidently delivering in all training methodologies, to ensure we offer a blended learning approach, driving best practice and enhancing the learner experience.
- Travel around the United Kingdom as required, to deliver product-related training, ensuring a professional, impactful and prompt service.
- Create & deliver CPD presentations/training to encourage and meet personal development plans.
- Ensure all educational material is relevant, prepared to a high standard and published onto the training platform, ensuring availability to the relevant audience.
- Facilitate seminars, workshops and individual training sessions as required, supporting customers and 3rd party installers/repair engineers.
- Provide support to new product development based on lessons learnt from customers, employees, 3rd party installers/repair engineers.
- Develop managers and others to deliver training as required.
- Monitor employee performance and customer response to product training, identify any actions to drive continuous improvement.
- Work to agreed objectives & KPI's, exceeding them where possible.
Skills and Knowledge
- Proven, strong experience in product training as a corporate trainer.
- Experience of effective teaching methodologies and tools.
- A good understanding of Learning Management Systems.
- Experience of content creation for use in an LMS, including Adobe, Microsoft Office.
- Experience in creating E-learning, Webinar and Seminar training material/content.
- Be confident in the creation of tutorial videos.
- Excellent communication, presentation and public speaking skills.
- Good negotiation and customer management skills.
- Experience in delivering training to varying audiences.
- University Degree and a post-graduate qualification in training, CIPD. Other suitable and relevant qualifications will also be considered.
- Have/hold a recognised training qualification.
- Have/hold a recognised electrical qualification.
- Have experience with electric heating & household appliances.
- Have a good understanding of Electrical & Mechanical engineering.
- NICEIC - able to develop and deliver training to heat pump training in line with or equivalent to LCL, BPEC and NICEIC up to level 3.
Salary and Benefits
- Up to £55K.
- Company vehicle will be supplied - this is a van due to the nature of the role.
- Excellent career & development opportunities.
- Health Cash Plan.
- Reward Plans.
- Employee Assistance Programme.
- Employee discount.
- Values Awards.
- Pension Scheme.
- Early Friday Finish.
Senior Product Trainer in Southampton employer: The Workshop
Contact Detail:
The Workshop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Trainer in Southampton
✨Tip Number 1
Familiarise yourself with the latest trends in heat pump technology and low carbon heating solutions. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the industry, especially those who are involved in product training or development. Attend relevant seminars or workshops to make connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss your experience with Learning Management Systems (LMS) and content creation tools. Be ready to share specific examples of how you've successfully delivered training in various formats, as this is crucial for the role.
✨Tip Number 4
Showcase your communication and public speaking skills by practicing presentations on relevant topics. Consider recording yourself to refine your delivery and ensure you can engage diverse audiences effectively.
We think you need these skills to ace Senior Product Trainer in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in product training and any relevant qualifications. Emphasise your skills in delivering training solutions and your understanding of Learning Management Systems.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the role and how your background aligns with the company's mission towards electrification and low carbon heating solutions. Mention specific experiences that demonstrate your ability to deliver world-class training.
Showcase Relevant Experience: When detailing your work history, focus on your achievements in training roles, particularly those involving product training or technical training. Use metrics to illustrate your impact, such as improvements in learner performance or feedback scores.
Prepare for Potential Questions: Anticipate questions related to your training methodologies and how you would approach developing training content for diverse audiences. Be ready to discuss your experience with electric heating and household appliances, as well as your strategies for continuous improvement in training delivery.
How to prepare for a job interview at The Workshop
✨Showcase Your Training Experience
Make sure to highlight your previous experience in product training. Discuss specific methodologies you've used and how they have positively impacted learner engagement and outcomes.
✨Demonstrate Your Technical Knowledge
Given the technical nature of the role, be prepared to discuss your understanding of heat pumps and electrical engineering. Use examples from your past work to illustrate your expertise.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world training scenarios. Think about challenges you've faced in previous roles and how you overcame them, particularly in delivering training to diverse audiences.
✨Emphasise Continuous Improvement
Discuss how you have previously monitored training effectiveness and made adjustments based on feedback. Show that you are committed to driving best practices and enhancing the learner experience.
