French Customer Service Advisor in North Baddesley
French Customer Service Advisor

French Customer Service Advisor in North Baddesley

North Baddesley Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide top-notch customer support in French via phone, text, social media, and email.
  • Company: Join a dynamic team focused on delivering exceptional customer service.
  • Benefits: Flexible hours, competitive pay, and opportunities for growth.
  • Why this job: Be the voice of the brand and make a difference for customers every day.
  • Qualifications: Fluent in French with strong communication skills and customer service experience.
  • Other info: Fast-paced environment perfect for those who thrive on challenges.

The predicted salary is between 28800 - 48000 £ per year.

Our client is looking for a French Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment.

You will help resolve enquiries for both potential and existing customers across a range of channels, including Phone, Text Support, social media, and Email.

French Customer Service Advisor in North Baddesley employer: The Workshop

Join a dynamic team as a French Customer Service Advisor, where you will thrive in a supportive and fast-paced environment that values high-quality service. Our company offers excellent employee growth opportunities, a collaborative work culture, and unique benefits tailored to enhance your professional journey, all while being located in a vibrant area that fosters creativity and innovation.
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Contact Detail:

The Workshop Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land French Customer Service Advisor in North Baddesley

✨Tip Number 1

Make sure you brush up on your French language skills! Being fluent is key, so practice speaking and writing in French to show off your communication prowess during interviews.

✨Tip Number 2

Get familiar with the company’s customer service approach. Research their values and how they handle customer interactions. This will help us tailor our responses and demonstrate that we’re a great fit for their team.

✨Tip Number 3

Prepare for common customer service scenarios. Think about how we would handle difficult customers or tricky enquiries. Role-playing these situations can really boost our confidence for the interview.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our applications and follow up easily.

We think you need these skills to ace French Customer Service Advisor in North Baddesley

Fluency in French
Customer Service Skills
Communication Skills
Problem-Solving Skills
Multichannel Support Experience
Adaptability
Time Management
Attention to Detail
Ability to Work in a Fast-Paced Environment

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in customer service, especially if you've worked online or over the phone. We want to see how you've delivered high-quality support in fast-paced environments!

Show Off Your Language Skills: Since this role is for a French-speaking advisor, don’t forget to showcase your language proficiency. Include any relevant qualifications or experiences that demonstrate your fluency in French.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about customer service and how you can contribute to our team. Keep it engaging and personal – we love to see your personality!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at The Workshop

✨Brush Up on Your French

Since this role requires you to communicate effectively in French, make sure you're comfortable with both formal and informal language. Practise common customer service phrases and scenarios in French to show your fluency during the interview.

✨Know the Company Inside Out

Research the company’s values, mission, and recent news. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the role and the company. Tailor your responses to align with their customer service philosophy.

✨Prepare for Scenario-Based Questions

Expect to be asked how you would handle specific customer service situations. Think of examples from your past experience where you successfully resolved issues or went above and beyond for a customer. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

✨Show Your Adaptability

In a fast-paced environment, adaptability is key. Be ready to discuss times when you've had to think on your feet or adjust to changing circumstances. Highlight your ability to manage multiple channels of communication, like phone, text, and social media, to showcase your versatility.

French Customer Service Advisor in North Baddesley
The Workshop
Location: North Baddesley

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