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- Tasks: Service and maintain medical devices while providing top-notch customer support.
- Company: Join a growing medical technology business with a focus on innovation.
- Benefits: Competitive salary, company van, training, and pension.
- Why this job: Make a real difference in healthcare while developing your technical skills.
- Qualifications: Strong mechanical engineering background and excellent communication skills.
- Other info: Enjoy autonomy and career growth in a dynamic field-based role.
The predicted salary is between 28000 - 42000 £ per year.
We are recruiting on behalf of a well-established and growing medical technology business for a Medical Device Field Service Engineer to cover the Southern UK. This is a field-based role supporting customers with preventative maintenance, installations and reactive call-outs on specialist medical and laboratory equipment.
This role would suit a Field Service Engineer with a sound mechanical engineering background, good IT skills, and a professional, customer-focused approach. Candidates should ideally live within 45 minutes of Sunbury-on-Thames to attend training and team meetings when required.
As a Medical Device Field Service Engineer, you will be responsible for servicing, maintaining, and installing medical and laboratory equipment at customer sites, including clean room and clinical environments. You will manage your own diary, liaise directly with customers to schedule visits, and represent the business professionally in the field.
Key Responsibilities - Field Service Engineer- Carry out preventative maintenance, servicing, and calibration of medical devices
- Attend reactive call-outs and fault-find mechanical and system issues
- Install and commission new equipment at customer sites
- Provide on-site product support and basic training to customers and distributors
- Manage your own weekly service schedule, booking visits directly with customers
- Complete service documentation accurately (digital and written)
- Support customers in clean room and regulated environments
- Assist with basic IT and networking diagnostics where required
- Proven experience as a Field Service Engineer
- Strong mechanical engineering background (essential)
- Experience working in a field-based engineering role
- Good IT skills, with the ability to support basic networking diagnostics
- Experience with medical devices, laboratory equipment, or clean room environments (desirable)
- Excellent customer-facing and communication skills
- Ability to work independently and manage your own workload
- Full UK driving licence
- Covering Southern UK, mainly London and surrounding areas
- Occasional travel further afield when required
- Attendance at the Sunbury office for training and meetings
- £35,000 salary
- Company van
- Full product training provided
- Monday to Friday working pattern
- Long-term career opportunity within a specialist medical technology business
- Pension
This is an excellent opportunity for a Field Service Engineer looking to join a specialist, growing organisation offering autonomy, technical development and customer-facing responsibility.
Medical Device Field Service Engineer in Hounslow employer: The Workshop
Contact Detail:
The Workshop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Device Field Service Engineer in Hounslow
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical technology field. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Get your hands dirty with some practical experience. If you can, volunteer or take on freelance projects related to medical devices. This not only boosts your CV but also shows potential employers that you're proactive and passionate about the field.
✨Tip Number 3
Prepare for interviews by practising common questions specific to field service roles. Think about scenarios where you've solved problems or improved customer satisfaction. We want you to shine and show off your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join us directly. So, get clicking and let’s get you that job!
We think you need these skills to ace Medical Device Field Service Engineer in Hounslow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your mechanical engineering background and any relevant experience with medical devices or laboratory equipment. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your customer-focused approach makes you a great fit for our team. Keep it professional but let your personality come through!
Show Off Your IT Skills: Since good IT skills are essential for this role, make sure to mention any relevant experience you have with networking diagnostics or software. We love candidates who can blend technical know-how with hands-on service!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at The Workshop
✨Know Your Tech
Brush up on your knowledge of medical devices and laboratory equipment. Be ready to discuss specific technologies you've worked with, as well as any relevant maintenance or installation experiences. This will show that you’re not just a general engineer but someone who understands the specifics of the role.
✨Customer Service is Key
Since this role involves a lot of customer interaction, prepare examples of how you've successfully handled customer issues in the past. Highlight your communication skills and your ability to maintain professionalism, especially in high-pressure situations.
✨Show Off Your Problem-Solving Skills
Be prepared to discuss how you approach fault-finding and troubleshooting. Think of a few scenarios where you diagnosed and resolved mechanical or system issues effectively. This will demonstrate your analytical skills and your hands-on experience.
✨Manage Your Time Wisely
As you'll be managing your own schedule, talk about how you prioritise tasks and manage your time. Share any tools or methods you use to stay organised, especially when juggling multiple service calls or projects.
