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- Tasks: Lead operations in property services, ensuring high-quality delivery and client satisfaction.
- Company: Established contractor in property maintenance with a focus on social housing.
- Benefits: Competitive salary, performance bonuses, company vehicle, and generous holiday allowance.
- Why this job: Drive operational excellence and make a real impact in the community.
- Qualifications: Proven leadership in social housing and strong trade background required.
- Other info: Hybrid work flexibility and opportunities for strategic growth.
The predicted salary is between 48000 - 52000 £ per year.
We are recruiting on behalf of a well-established property services and maintenance contractor who deliver high-quality repairs, maintenance, and refurbishment services across West Sussex, predominantly within the Social Housing sector. Due to continued growth, they are now seeking an experienced Operations Manager to lead service delivery, client relationships, and financial performance across multiple contracts. This is a senior leadership role offering significant autonomy, commercial responsibility, and the opportunity to drive operational excellence across a growing regional portfolio.
As Operations Manager, you will take full responsibility for operational performance across Voids, Repairs, and Maintenance contracts ensuring works are delivered safely, profitably, and to the highest quality standards. You will lead directly employed teams and subcontractors, oversee contract performance, and play a key role in client retention and business growth.
Key Responsibilities- Lead Voids, Repairs, and Maintenance operations across multiple contracts
- Drive service performance, quality, and compliance standards
- Ensure safe, efficient, and customer-focused delivery
- Manage operational teams and specialist subcontractors
- Set performance expectations and monitor output
- Support development, training, and accountability
- Act as senior point of contact for housing association and local authority clients
- Maintain strong working relationships and service satisfaction
- Manage contract delivery, performance reviews, and reporting
- Manage budgets, forecasting, and cost control
- Monitor KPIs, margins, and profitability
- Drive efficiencies and continuous improvement initiatives
- Support tender submissions and client presentations
- Contribute to strategic growth across the region
- Proven leadership experience within Social Housing or Council property services
- Background in Voids, Repairs, or Maintenance contracts
- Strong trade background (carpentry, plumbing, decorating, general building)
- Strong commercial and financial management capability
- Experience managing both direct labour and subcontractors
- Confident client relationship manager
- Results-driven with a strategic, hands-on mindset
- Strong IT and systems knowledge (CRM / job management systems advantageous)
- £60,000 - £65,000 basic salary
- Performance bonus (OTE £90,000 - £100,000)
- Company vehicle
- Company pension
- 25 days holiday + bank holidays
- Hybrid flexibility where operationally appropriate
Operations Manager in Bognor Regis employer: The Workshop
Contact Detail:
The Workshop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Bognor Regis
✨Tip Number 1
Network like a pro! Reach out to your connections in the property services and maintenance sector. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and recent achievements, so you can show how your experience aligns with their goals. We want you to shine!
✨Tip Number 3
Practice your pitch! Be ready to discuss your leadership style and how you've driven operational excellence in previous roles. Highlight your results-driven mindset and how you’ve managed teams effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Operations Manager in Bognor Regis
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing Voids, Repairs, and Maintenance contracts, and don’t forget to showcase your leadership skills and commercial management capabilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific achievements in your previous roles that align with the responsibilities listed in the job description.
Showcase Your Trade Background: Since a strong trade background is essential, make sure to include any relevant experience in carpentry, plumbing, or general building. This will demonstrate your hands-on knowledge and understanding of the industry.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at The Workshop
✨Know Your Stuff
Make sure you brush up on the specifics of the property services and maintenance sector, especially within social housing. Understand the key challenges and trends in Voids, Repairs, and Maintenance contracts. This will show your potential employer that you're not just familiar with the role but also passionate about the industry.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate your leadership experience. Prepare examples of how you've successfully led teams, managed subcontractors, and driven performance in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Client Relationship Management
Since maintaining strong client relationships is crucial, think of specific instances where you've successfully managed client expectations or resolved conflicts. Be ready to discuss how you would approach building and maintaining relationships with housing associations and local authorities.
✨Financial Acumen is Key
You’ll be responsible for budgets and profitability, so be prepared to discuss your experience with financial management. Bring examples of how you've monitored KPIs, controlled costs, and driven efficiencies in past roles. This will highlight your commercial capability and strategic mindset.
