At a Glance
- Tasks: Manage customer accounts and foster relationships in the aerospace industry.
- Company: Join a leading aerospace company with a focus on teamwork and innovation.
- Benefits: Competitive salary, generous holiday, pension scheme, and bonus opportunities.
- Why this job: Be the key contact for clients and drive business growth in a dynamic sector.
- Qualifications: Experience in aerospace and account management, plus strong communication skills.
- Other info: Flexible working hours and excellent career development prospects.
You will use your aerospace industry knowledge to foster strong relationships with existing aerospace customers and subcontract suppliers and be involved in growing existing client business.
Main Duties:
- Actively and successfully manage the sales and order book process.
- Manage existing and new customer accounts.
- Evaluate customers' requirements then define and manage internal actions to fulfil them.
- Prepare and submit to the customer all products and documentation to obtain technical and delivery approval.
- Be responsible for conducting regular account reviews with key clients and be the first point of contact for customer needs to feedback to the other cross functional team members to ensure customer support is given.
- Report, analyse, follow-up, evaluate and respond to any kind of customer complaints in cooperation with the Sales Director.
- Represent the company at any trade shows and client meetings when required.
Skills and Knowledge:
- Experience working within the aerospace industry is essential.
- Previous account management or customer representative experience.
- Understand end to end manufacturing and the supply chain process.
- Be able to communicate and influence well at all levels to ensure the group's strategic targets are met, and business potential is optimised.
- Strong goal orientation and good work organisation.
- Flexibility and ability to work under time pressure.
- Excellent knowledge of MS Office with a very good understanding of Excel.
Salary and Benefits:
- £35-45K
- 25 days holiday plus bank holidays
- Company Pension
- Life Assurance
- Discretionary Bonus scheme
- Enhanced maternity/paternity leave
- Hours: Mon- Thurs 6.30am- 3.15pm, Fri 6.00am- 1.00pm - 40-hour week
Account Manager employer: The Workshop
Contact Detail:
The Workshop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the aerospace industry. Attend trade shows, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. You never know who might help you land that Account Manager role!
✨Tip Number 2
Show off your soft skills! When you get the chance to chat with hiring managers or during interviews, highlight your communication and relationship-building abilities. These are key for an Account Manager, so make sure they know you can influence and connect with clients effortlessly.
✨Tip Number 3
Prepare for those account reviews! Brush up on how to evaluate customer needs and present solutions. Practise discussing how you’ve managed accounts in the past and how you can bring value to their team. Confidence is key, so own your experience!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're serious about the role and gives us a chance to see your enthusiasm right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Off Your Aerospace Knowledge: Make sure to highlight your experience in the aerospace industry. We want to see how your background can help us foster strong relationships with our customers and suppliers.
Tailor Your Application: Don’t just send a generic application! We love it when candidates customise their CVs and cover letters to reflect the specific skills and experiences mentioned in the job description.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at The Workshop
✨Know Your Aerospace Stuff
Brush up on your aerospace industry knowledge before the interview. Be ready to discuss recent trends, challenges, and innovations in the sector. This will show that you’re not just familiar with the industry but genuinely passionate about it.
✨Showcase Your Relationship Skills
Prepare examples of how you've successfully managed client relationships in the past. Think about specific situations where you’ve turned a challenging client into a loyal one. This will demonstrate your ability to foster strong relationships, which is key for an Account Manager.
✨Be Ready to Talk Numbers
Since you'll be managing sales and order processes, be prepared to discuss your experience with metrics and KPIs. Bring examples of how you’ve met or exceeded targets in previous roles, and be ready to explain your approach to achieving those results.
✨Master the Tech Tools
Make sure you're comfortable with MS Office, especially Excel. You might be asked about how you use these tools to manage accounts or analyse data. Consider preparing a few examples of how you've used Excel to solve problems or streamline processes in your previous roles.