Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant team to create unforgettable retail experiences and inspire creativity.
- Company: Join The Works, a top-rated company dedicated to inspiring reading, learning, and creativity.
- Benefits: Enjoy 25% off, flexible pay access, generous holiday, and exclusive discounts.
- Why this job: Be part of a fun, inclusive culture that values creativity and teamwork.
- Qualifications: No specific qualifications required, just a passion for retail and people!
- Other info: Opportunity to grow your skills and career with ongoing training and support.
The predicted salary is between 28800 - 43200 £ per year.
Why The Works?
We don’t just sell products. We inspire reading, learning, creativity and play. The Works literally means everything. Whatever your story or background, we’re all about unlocking imagination and making creativity accessible to everyone. Whether you’re engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching.
This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you.
As a Retail Store Manager, you’ll be the captain of the shop floor, leading your team with energy and enthusiasm. Commercial success will be your mission, but you’ll do it with a twist of creativity and a sprinkle of magic. You’ll create unforgettable moments for our customers, leaving them with smiles on their faces and inspired to craft memories they’ll cherish with our products!
Your Mission:
- Delight and inspire every customer by leading a team that offers an exceptional retail experience.
- Create a store experience that’s fun, friendly, accessible, and inclusive.
- Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPIs.
- Your store will shine with excellent standards and impeccable merchandising.
- You’ll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces.
Skills / Behaviours That Will Set You Apart:
- Genuine and Authentic: Your positivity, creativity, and passion for our brand and products shine through.
- Resilient Champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease.
- Stock Management Guru: You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro!
Being a Great Leader:
- As a great leader with wonderful people skills, you’ll create an environment that’s more inclusive than just co-workers — it’s a team.
- Inspire and motivate your team in line with our employer brand, values, behaviours and purpose.
- Work collaboratively with support departments and peers.
- Support your team’s well-being and aspirations.
Our PERKS really are ‘The Works’:
- 25% Colleague Discount! - Plus, exclusive Double Discount days!
- Holiday – 33 days, including bank holidays.
- Wagestream - Claim early access to 50% of your wages as you earn them.
- Can-Do Academy - Grow your skills and career with instant access to further training and development.
- Healthcare Cash Plan – To support your everyday healthcare costs.
Our Purpose:
To inspire reading, learning, creativity and play - making lives more fulfilled.
Our Values:
- We are Crafty | We are Caring | We are Can-do
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves.
Retail Store Manager employer: The Works
Contact Detail:
The Works Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager
✨Tip Number 1
Familiarise yourself with The Works' values and mission. When you understand their focus on creativity, learning, and inclusivity, you can tailor your conversations during interviews to reflect how your personal values align with theirs.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a retail environment. Highlight specific instances where you inspired your team or improved customer experiences, as this will resonate well with the role.
✨Tip Number 3
Research current trends in retail and merchandising, especially those relevant to The Works. Being able to discuss how you would implement these trends in-store will demonstrate your proactive approach and understanding of the retail landscape.
✨Tip Number 4
Network with current or former employees of The Works if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the selection process.
We think you need these skills to ace Retail Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, team leadership, and customer service. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: In your cover letter, express your passion for inspiring creativity and learning, as mentioned in the job description. Share specific examples of how you've led teams to success and created memorable customer experiences.
Showcase Your Leadership Skills: Emphasise your ability to lead and motivate a diverse team. Provide examples of how you've nurtured talent and fostered an inclusive environment, aligning with the company's values.
Highlight Your Commercial Acumen: Discuss your experience with driving sales and managing stock effectively. Include any achievements related to improving KPIs or enhancing store performance to show you can handle the commercial aspects of the role.
How to prepare for a job interview at The Works
✨Show Your Passion for Creativity
Make sure to express your enthusiasm for inspiring creativity and learning. Share examples of how you've engaged customers in the past, whether through creative displays or interactive experiences.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you motivate a team. Highlight any experiences where you've successfully led a team to achieve goals, especially in a retail environment.
✨Know the Brand Inside Out
Familiarise yourself with The Works' products and values. Be ready to discuss how you can embody their mission to inspire reading, learning, and creativity in your role as a Retail Store Manager.
✨Prepare for Scenario Questions
Think about potential challenges you might face in a retail setting and how you would handle them. Be ready to provide specific examples of how you've tackled similar situations in the past.
