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- Tasks: Lead a vibrant team to create unforgettable customer experiences in a fun retail environment.
- Company: Join The Works, a top-rated company inspiring creativity and learning for everyone.
- Benefits: Enjoy 25% off, flexible pay access, generous holiday, and exclusive discounts.
- Why this job: Be part of a supportive culture that values creativity, teamwork, and personal growth.
- Qualifications: Looking for passionate leaders with great people skills and a knack for multitasking.
- Other info: Diversity and inclusion are at our core; everyone is welcome here!
The predicted salary is between 28800 - 43200 £ per year.
Why The Works?
We don’t just sell products. We inspire reading, learning, creativity and play. The Works literally means everything. And whatever your story or background, we’re all about unlocking imagination and making creativity accessible to everyone. Whether you’re engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching.
This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you.
As a Retail Store Manager you’ll be the captain of the shop floor, leading your team with energy and enthusiasm. Commercial success will be your mission, but you’ll do it with a twist of creativity and a sprinkle of magic. You’ll create unforgettable moments for our customers, leaving them with smiles on their faces and inspired to craft memories they’ll cherish with our products!
Your Mission:
- Delight and inspire every customer by leading a team that offers an exceptional retail experience.
- Create a store experience that’s fun, friendly, accessible, and inclusive.
- Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPIs.
- Your store will shine with excellent standards and impeccable merchandising.
- You’ll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces.
Skills / Behaviours That Will Set You Apart:
- Genuine and Authentic: Your positivity, creativity, and passion for our brand and products shine through.
- Resilient Champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease.
- Stock Management Guru: You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro!
Being a Great Leader:
- As a great leader with wonderful people skills, you’ll create an environment that’s more inclusive than just co-workers — it’s a team.
- Lead your team to reach their potential and steer your store to break records.
- Work collaboratively with support departments and peers.
- You’ll have amazing everyday conversations with your team, discussing everything from performance to career aspirations.
Our PERKS really are ‘The Works’:
- 25% Colleague Discount! - Plus, exclusive Double Discount days!
- Holiday – 33 days, including bank holidays.
- Wagestream - Claim early access to 50% of your wages as you earn them.
- Can-Do Academy - Grow your skills and career with instant access to further training and development.
- Healthcare Cash Plan – To support your everyday healthcare costs.
Our Purpose: To inspire reading, learning, creativity and play - making lives more fulfilled.
Our Values: We are Crafty | We are Caring | We are Can-do.
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves.
Retail Store Manager employer: The Works
Contact Detail:
The Works Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager
✨Tip Number 1
Familiarise yourself with The Works' values and mission. When you understand their focus on creativity, learning, and inclusivity, you can tailor your conversations during interviews to reflect how your personal values align with theirs.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a retail environment. Highlight specific instances where you inspired your team or improved customer experiences, as this will resonate well with the role.
✨Tip Number 3
Research current trends in retail and merchandising, especially those relevant to The Works. Being able to discuss how you would implement these trends in-store will demonstrate your proactive approach and understanding of the retail landscape.
✨Tip Number 4
Network with current or former employees of The Works if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the selection process.
We think you need these skills to ace Retail Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, team leadership, and customer service. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: In your cover letter, express your passion for inspiring creativity and learning. Share specific examples of how you've led teams to success and created memorable customer experiences in previous roles.
Showcase Your Leadership Skills: Emphasise your ability to motivate and develop a diverse team. Provide examples of how you've fostered an inclusive environment and supported team members in achieving their potential.
Highlight Your Commercial Acumen: Discuss your experience with driving sales and managing stock effectively. Include any achievements related to improving KPIs or enhancing store performance to show you can deliver results.
How to prepare for a job interview at The Works
✨Show Your Passion for Creativity
As a Retail Store Manager, your enthusiasm for creativity and learning should shine through. Be prepared to share examples of how you've inspired others or created engaging experiences in previous roles.
✨Demonstrate Leadership Skills
Highlight your ability to lead and motivate a team. Discuss specific instances where you’ve successfully managed a diverse group, focusing on how you nurtured their potential and fostered a positive work environment.
✨Prepare for Commercial Discussions
Understand the key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you’ve driven sales and improved store performance in past positions, showcasing your commercial acumen.
✨Emphasise Customer Experience
The Works values exceptional customer service. Prepare to talk about how you’ve created memorable customer experiences in the past, and be ready to suggest ideas for enhancing customer engagement in their stores.
