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- Tasks: Lead a vibrant team to create unforgettable retail experiences and inspire creativity.
- Company: Join The Works, a top-rated company dedicated to inspiring reading, learning, and creativity.
- Benefits: Enjoy 25% off, flexible holiday, early wage access, and exclusive discounts.
- Why this job: Be part of a fun, inclusive culture that values creativity and teamwork.
- Qualifications: No specific qualifications required, just a passion for retail and people!
- Other info: Opportunity to grow your skills and career with ongoing training and support.
The predicted salary is between 28800 - 43200 £ per year.
Why The Works?
We don’t just sell products. We inspire reading, learning, creativity and play. The Works literally means everything. Whatever your story or background, we’re all about unlocking imagination and making creativity accessible to everyone. Whether you’re engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching.
This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you.
As a Retail Store Manager, you’ll be the captain of the shop floor, leading your team with energy and enthusiasm. Commercial success will be your mission, but you’ll do it with a twist of creativity and a sprinkle of magic. You’ll create unforgettable moments for our customers, leaving them with smiles on their faces and inspired to craft memories they’ll cherish with our products!
Your Mission:
- Delight and inspire every customer by leading a team that offers an exceptional retail experience.
- Create a store experience that’s fun, friendly, accessible, and inclusive.
- Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPIs.
- Your store will shine with excellent standards and impeccable merchandising.
- You’ll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces.
Skills / Behaviours That Will Set You Apart:
- Genuine and Authentic: Your positivity, creativity, and passion for our brand and products shine through.
- Resilient Champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease.
- Stock Management Guru: You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro!
Being a Great Leader:
- As a great leader with wonderful people skills, you’ll create an environment that’s more inclusive than just co-workers — it’s a team.
- Inspire and motivate your team in line with our employer brand, values, behaviours and purpose.
- Work collaboratively with support departments and peers.
- Support your team’s well-being and aspirations.
Our PERKS really are ‘The Works’:
- 25% Colleague Discount! - Plus, exclusive Double Discount days!
- Holiday – 33 days, including bank holidays.
- Wagestream - Claim early access to 50% of your wages as you earn them.
- Can-Do Academy - Grow your skills and career with instant access to further training and development.
- Healthcare Cash Plan – To support your everyday healthcare costs.
Our Purpose:
To inspire reading, learning, creativity and play - making lives more fulfilled.
Our Values:
- We are Crafty | We are Caring | We are Can-do
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves.
Retail Store Manager employer: The Works
Contact Detail:
The Works Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager
✨Tip Number 1
Familiarise yourself with The Works' values and mission. When you understand their focus on creativity, learning, and inclusivity, you can tailor your conversations to reflect these principles during interviews or networking opportunities.
✨Tip Number 2
Showcase your leadership skills by discussing past experiences where you've successfully managed a team. Highlight how you inspired and motivated your colleagues, as this aligns perfectly with the role of a Retail Store Manager.
✨Tip Number 3
Prepare to discuss your approach to creating an engaging customer experience. Think of specific examples where you've gone above and beyond to delight customers, as this is a key aspect of the role at The Works.
✨Tip Number 4
Network with current or former employees of The Works if possible. They can provide valuable insights into the company culture and expectations, which can help you stand out during the application process.
We think you need these skills to ace Retail Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, team leadership, and customer service. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: In your cover letter, express your passion for inspiring creativity and learning. Share specific examples of how you've led teams to success and created memorable customer experiences in previous roles.
Showcase Your Leadership Skills: Emphasise your ability to motivate and develop a diverse team. Provide examples of how you've fostered an inclusive environment and supported team members in achieving their potential.
Highlight Your Commercial Acumen: Discuss your experience with driving sales and managing stock effectively. Include any achievements related to improving KPIs or enhancing store performance to show you can deliver results.
How to prepare for a job interview at The Works
✨Show Your Passion for Creativity
As a Retail Store Manager, your enthusiasm for creativity and learning should shine through. Be prepared to share examples of how you've inspired others or created engaging experiences in previous roles.
✨Demonstrate Leadership Skills
Highlight your ability to lead and motivate a team. Discuss specific instances where you’ve successfully managed a diverse group, focusing on how you nurtured their potential and fostered a positive work environment.
✨Prepare for Commercial Questions
Since driving commercial success is key, be ready to discuss your experience with sales targets and KPIs. Share strategies you've implemented in the past that led to increased sales or improved store performance.
✨Emphasise Customer Experience
Talk about your approach to creating memorable customer experiences. Provide examples of how you've gone above and beyond to delight customers and how you plan to do the same at The Works.
