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- Tasks: Lead a vibrant team to create unforgettable retail experiences and inspire creativity.
- Company: Join The Works, a top-rated company that values imagination and inclusivity.
- Benefits: Enjoy 25% discount, flexible leave, and access to exclusive discounts.
- Why this job: Make a real impact by inspiring customers to read, learn, and create.
- Qualifications: Strong leadership skills and a passion for retail and creativity.
- Other info: Dynamic environment with opportunities for personal growth and development.
The predicted salary is between 28800 - 43200 £ per year.
Retail Store Manager
40 hour contract
We don’t just sell products. We inspire reading, learning, creativity and play. Because when people spend time doing what they love, it’s Time Well Spent. And with the right passion – It All Starts With You.
Become a Retail Store Manager
As a Retail Store Manager you\’ll be the captain of the shop floor, leading your team with energy and enthusiasm. Commercial success will be your mission, but you\’ll do it with a twist of creativity and a sprinkle of magic. You\’ll create unforgettable moments for our customers, leaving them with smiles on their faces and inspired to craft memories they’ll cherish with our products!
Through recruiting and nurturing your very own diverse team of Avengers, you\’ll support your team by helping them to grow and achieve their potential. But don\’t forget to have fun along the way – it’s in our DNA after all! We believe that a high performing team is a happy and engaged team.
You’ll spend a lot of time on the shop floor, working alongside your team, driving commerciality and setting the pace. You’ll showcase an inspirational customer experience by creating ‘moments that matter’ with our customers.
Your Mission
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Delight and inspire every customer by leading a team that offers an exceptional retail experience. With brilliant product knowledge and a touch of magic, you\’ll wow our customers with additional products and services.
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Create a store experience that\’s fun, friendly, accessible, and inclusive. You\’ll recruit team members who are full of potential, embodying our values and behaviours, to build a dream-team of retail superheroes.
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Collaboration is key! Join forces with fellow Retail Store Managers, Area and Regional teams, to share best practices and encourage continuous growth across the teams – we win together.
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Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI’s.
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It\’s not all about numbers. Your store will shine with excellent standards and impeccable merchandising. From cleanliness to pricing, you\’ll make sure everything is picture-perfect.
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As a Retail Store Manager, you’ll be on the front lines, shoulder-to-shoulder with your team, creating an environment that’s always ready to welcome customers with open arms.
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A master of promotional change: You\’ll be the magician behind transforming our space to align with the Matrix (no, not the movie!), and the hottest seasonal trends.
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You\’ll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces. You’ll soon be looking at a high SKU count like your best game of Tetris!
Skills / Behaviours That Will Set You Apart
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Genuine and Authentic: Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can\’t resist your helpful recommendations!
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Resilient Champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You\’re the ultimate multitasking hero!
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Stock Management Guru: You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they\’ve got nothing on you!
Being a Great Leader
As a great leader with wonderful people skills, you\’ll create an environment that\’s more inclusive than just co-workers — it\’s a team.
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Inspire and motivate your team in line with our employer brand, values, behaviours and purpose.
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Lead your team to reach their potential and steer your store to break records and get in the spotlight.
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Work collaboratively with support departments and peers.
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If something\’s not quite right, speak up so we can work together to get it right or make it better! – Nobody is too proud for constructive feedback so we all win together!
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But let\’s not forget about the most important part… your team\’s well-being and aspirations. You\’ll be their biggest supporter, cheering them on. You\’ll have amazing everyday conversations with your team, discussing everything from performance to career aspirations and helping them get there
Our PERKS really are ‘The Works’
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💪 25% Colleague Discount! – Plus, exclusive Double Discount days!
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😎 MyWorks – Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
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Family Friendly Leave – Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
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🚀 Holiday – 33 days, including bank holidays
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💸 Stream – Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
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🎓 Can-Do Academy – Grow your skills and career with instant access to further training and development in areas that interest you.
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🏬 Share Scheme – Unleash your inner Monopoly mogul and own a piece of The Works!
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💛 24/7 support for you and your family – Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more!
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🩺 Healthcare Cash Plan – To support your everyday healthcare costs.
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🥳 And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.
Our Purpose
To inspire reading, learning, creativity and play 💛💙
Our Values
We are Crafty 🎨 | Smart with what we\’ve got.
We are Caring 💛 | Heart in every action.
We are Can-do 🚀 | Energy that gets it done.
We Listen. We Care
Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what’s going great, and what needs a couple of tweaks to help make The Works the best place you’ve ever worked! You’ll have opportunity to help give us that direction.
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments
At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term).
We are open to discussions around working hours and flexible working. And, where possible, we\’ll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help!
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Retail Store Manager employer: The Works
Contact Detail:
The Works Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager
✨Tip Number 1
Get to know the company! Before your interview, dive into The Works' mission and values. Show us how your passion for creativity and customer engagement aligns with what we stand for. It’ll make you shine brighter than a new toy on the shelf!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can lead a team and create memorable experiences for customers. We want to see that spark of enthusiasm in you!
✨Tip Number 3
Bring your A-game to the interview! Dress smart but let your personality shine through. We love authenticity, so don’t be afraid to show us your creative side. Remember, you’re not just a candidate; you’re a potential Retail Store Manager!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your chat that excited you about the role. It shows us you’re genuinely interested and ready to inspire our customers!
We think you need these skills to ace Retail Store Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for creativity and customer service shine through. We want to see how you can inspire others and make a difference in our stores!
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Retail Store Manager role. Highlight your leadership abilities and any retail experience that showcases your knack for creating memorable customer experiences.
Be Authentic: We love genuine personalities! Don’t be afraid to let your true self come through in your application. Share your unique story and how it connects to our mission of inspiring reading, learning, and creativity.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our team of retail superheroes!
How to prepare for a job interview at The Works
✨Know Your Products
Before the interview, dive deep into The Works' product range. Familiarise yourself with their books, toys, and art supplies. Being able to discuss specific products and how they inspire creativity will show your passion and understanding of the brand.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate and inspire others, as well as how you handle challenges. Remember, they’re looking for someone who can create a fun and engaging environment!
✨Emphasise Customer Experience
Think about ways you've created memorable customer experiences in previous roles. Be ready to share stories that demonstrate your commitment to exceptional service and how you can bring that magic to The Works.
✨Be Ready to Collaborate
Collaboration is key in this role! Prepare to discuss how you've worked with other teams or departments to achieve common goals. Show that you value teamwork and are open to feedback, as this aligns with their inclusive culture.
