At a Glance
- Tasks: Inspire creativity by assisting customers in finding the perfect products.
- Company: Join The Works, a top-rated company for workplace culture.
- Benefits: Enjoy a 25% discount, flexible hours, and access to exclusive perks.
- Other info: Supportive, inclusive environment with opportunities for personal growth.
- Why this job: Be part of a mission to ignite imagination and creativity in others.
- Qualifications: Passion for customer service and a love for creativity.
Job Description
Retail Sales Assistant - Temporary Contract
8 hour contract
Why The Works?
10th Best Big Company to Work For 2024 - 'Best Companies'
We don’t just sell products. We inspire reading, learning, creativity and play.
You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you.
Our Perks Are 'The Works'
- 25% Colleague Discount! - Plus, exclusive Double Discount days!
- MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
- Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
- Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.
- Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.
- Wagestream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
- Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!
- 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more!
- Healthcare Cash Plan – To support your everyday healthcare costs.
- And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.
Become a Retail Sales Assistant
As a Retail Sales Assistant at The Works, you’ll discover that this is not just a job. This is a mission to inspire people to read, learn, create and play!You’ll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious and motivating. Our customers will want to return, time and time again for more inspiration and products that satisfy their creative needs.Some of our colleagues are even BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products - That's super cool with us!
Our Culture
The Works is an awesome place to… well, work! Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authentic?you.Our environment is always moving and full of energy, yet we still make space to share must-watch TV recommendations, and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations!We are one team. You won’t find anyone too proud to roll up their sleeves here, with all hands-on-deck to inspire our customers and support each other.
Skills / Behaviours That Will Set You Apart
- Genuine and authentic: Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations!
- Resilient champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero!
- Stock magician: You tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you!
Keyholder Responsibilities
If you’re over *18, you’ll join as a keyholder. Our Retail Sales Assistants support our Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed, (holidays, days off, sickness etc), but don’t worry we’ll train you to do this.There are a lot of valuable skills to learn here that will benefit you in the future. You’ll also receive our additional keyholding pay enhancement when holding keys.
*Under 18?
That's cool. If you're under 18, you won't be able to complete keyholding duties just yet, but when you reach your 18th birthday, we'll get you set up for training so that you can earn the additional keyholding pay enhancement when on keyholder duties.
Our Purpose
To inspire reading, learning, creativity and play - making lives more fulfilled
Our Values
We are Crafty | We are Caring | We are Can-do
We Listen. We Care
Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what’s going great, and what needs a couple of tweaks to help make The Works the best place you’ve ever worked! You’ll have opportunity to help give us that direction.
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments.
At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term).
We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help!
Retail Sales Assistant - Temporary Contract in Leicester employer: The Works
The Works is an exceptional employer, recognised as the 10th Best Big Company to Work For in 2024, offering a vibrant and inclusive work culture that inspires creativity and personal growth. With generous benefits such as a 25% colleague discount, access to training through the Can-Do Academy, and a supportive environment that values feedback and diversity, employees are empowered to thrive both personally and professionally. Join us in a role where your passion for inspiring others can truly make a difference in their lives.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant - Temporary Contract in Leicester
✨Tip Number 1
Get to know the company! Before your interview, dive into The Works' mission and values. Show us that you’re not just another candidate but someone who genuinely cares about inspiring creativity and learning.
✨Tip Number 2
Practice your people skills! As a Retail Sales Assistant, you'll be chatting with customers all day. Role-play with a friend or family member to get comfortable with engaging and recommending products that spark joy.
✨Tip Number 3
Dress the part! Make sure your outfit reflects the vibrant and creative atmosphere of The Works. A smart-casual look can show us you’re ready to inspire customers while being approachable.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us you’re enthusiastic about the role and appreciate the opportunity to chat about how you can contribute to our team.
We think you need these skills to ace Retail Sales Assistant - Temporary Contract in Leicester
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for creativity and learning shine through! We want to see how you connect with our mission to inspire others, so share your personal experiences or interests that align with what we do.
Be Authentic:We love genuine personalities! Don’t be afraid to let your true self come through in your application. Whether it’s your unique style or your quirky hobbies, we want to know what makes you, you!
Tailor Your Application:Make sure to customise your application to reflect the skills and behaviours we’re looking for. Highlight your customer service experience and any retail skills that make you a perfect fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at The Works
✨Know Your Stuff
Before the interview, take some time to familiarise yourself with The Works' products and values. Understand how they inspire creativity and learning. This will help you connect your passion for their mission with your personal experiences.
✨Show Your Personality
The Works values genuine and authentic individuals. Be yourself during the interview! Share your enthusiasm for reading, creativity, and play. Let your personality shine through, as this is what will make you memorable to the interviewers.
✨Prepare for Scenarios
Think about how you would handle various retail situations, like busy days or customer queries. Prepare examples that showcase your multitasking skills and resilience. This will demonstrate that you're ready to tackle the fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team culture, training opportunities, or how they support creativity among staff. This shows your interest in the role and helps you gauge if it’s the right fit for you.
