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For Companies At a Glance
- Tasks: Engage customers, inspire creativity, and manage store operations.
- Company: The Works is a vibrant retailer focused on inspiring reading, learning, and creativity.
- Benefits: Enjoy a 25% discount, flexible hours, and access to exclusive perks like Wagestream.
- Why this job: Join a supportive team where your passion for creativity can shine and make a difference.
- Qualifications: No specific experience required; just bring your enthusiasm and a love for helping others.
- Other info: Open to all, with a commitment to diversity and inclusion in the workplace.
The Works is thrilled to announce the upcoming opening of our brand-new store in Sale! We’re looking for enthusiastic and dedicated Sales Assistants to join our team and help bring this exciting new location to life.
Why The Works?
- 10th Best Big Company to Work For 2024 - 'Best Companies'
- We don’t just sell products. We inspire reading, learning, creativity and play.
You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you.
Our Perks Are 'The Works'
- 25% Colleague Discount! - Plus, exclusive Double Discount days!
- MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
- Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.
- Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.
- Wagestream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
- Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!
- 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more!
- Healthcare Cash Plan – To support your everyday healthcare costs.
- And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.
As a Retail Sales Assistant at The Works, you’ll discover that this is not just a job. This is a mission to inspire people to read, learn, create and play! You’ll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious and motivating. Our customers will want to return, time and time again for more inspiration and products that satisfy their creative needs.
Some of our colleagues are even BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products - That's super cool with us!
Our Culture
The Works is an awesome place to work! Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authentic self. Our environment is always moving and full of energy, yet we still make space to share must-watch TV recommendations, and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations! We are one team. You won’t find anyone too proud to roll up their sleeves here, with all hands-on-deck to inspire our customers and support each other.
Skills / Behaviours That Will Set You Apart
- Genuine and authentic: Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations!
- Resilient champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero!
- Stock magician: You tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you!
If you’re over 18, you’ll join as a keyholder. Our Retail Sales Assistants support our Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed, (holidays, days off, sickness etc), but don’t worry we’ll train you to do this. There are a lot of valuable skills to learn here that will benefit you in the future. You’ll also receive our additional keyholding pay enhancement when holding keys.
If you’re under 18, that’s cool. If you’re under 18, you won’t be able to complete keyholding duties just yet, but when you reach your 18th birthday, we’ll get you set up for training so that you can earn the additional keyholding pay enhancement when on keyholder duties.
Our Purpose
To inspire reading, learning, creativity and play - making lives more fulfilled.
Our Values
- We are Crafty
- We are Caring
- We are Can-do
Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what’s going great, and what needs a couple of tweaks to help make The Works the best place you’ve ever worked! You’ll have opportunity to help give us that direction.
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments.
At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help!
Retail Sales Assistant employer: The Works
Contact Detail:
The Works Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Show your enthusiasm for creativity and learning during any interactions you have with us. Whether it's in a casual conversation or during an interview, let your passion for inspiring others shine through.
✨Tip Number 2
Familiarise yourself with our products and the unique ways they can inspire customers. Being able to discuss specific items and how they can spark creativity will set you apart from other candidates.
✨Tip Number 3
Demonstrate your ability to multitask and handle a fast-paced environment by sharing relevant experiences. We love candidates who can juggle various responsibilities while maintaining a positive attitude.
✨Tip Number 4
Engage with our community on social media platforms like Instagram or TikTok. Show us your creative side and how you connect with our brand, as this could resonate well with our team and customers alike.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Show Your Passion: In your application, express your enthusiasm for The Works and its mission to inspire creativity and learning. Share personal experiences that highlight your love for reading, arts, or games, as this aligns with the company's values.
Tailor Your CV: Make sure your CV reflects the skills and behaviours mentioned in the job description. Highlight any previous retail experience, customer service roles, or relevant skills like multitasking and stock management to demonstrate you are a perfect fit.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also tells a story about why you want to work at The Works. Mention how you can contribute to creating a welcoming atmosphere and inspiring customers.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are essential in a retail environment.
How to prepare for a job interview at The Works
✨Show Your Passion for Creativity
During the interview, express your enthusiasm for reading, learning, and creativity. Share personal experiences or stories that highlight how these values resonate with you, as The Works is all about inspiring customers to unlock their imaginations.
✨Demonstrate Your People Skills
Since talking to people is a key part of the role, be prepared to showcase your communication skills. Practice friendly and engaging ways to interact with customers, and think of examples where you've provided excellent customer service in the past.
✨Prepare for a Fast-Paced Environment
The retail environment can be hectic, so be ready to discuss how you handle busy days and multitasking. Share specific instances where you've successfully managed multiple tasks or dealt with challenging situations while maintaining a positive attitude.
✨Embrace the Team Spirit
The Works values teamwork and support among colleagues. Be sure to convey your willingness to collaborate and help others. Mention any previous experiences where you contributed to a team effort or supported your peers in achieving common goals.
