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For Companies At a Glance
- Tasks: Lead a vibrant team, inspire creativity, and ensure an unforgettable shopping experience.
- Company: Join The Works, a top-rated company that values creativity and community.
- Benefits: Enjoy 25% discount, flexible hours, and access to exclusive perks.
- Other info: Inclusive culture with opportunities for personal growth and career progression.
- Why this job: Make a real impact by helping customers discover their passions and creativity.
- Qualifications: Strong leadership skills and a passion for retail and customer service.
The predicted salary is between 24000 - 36000 £ per year.
We don’t just sell products. We inspire reading, learning, creativity and play.
Because when people spend time doing what they love, it’s Time Well Spent .
And with the right passion – It All Starts With You.
Retail Deputy Manager
18 hour contract
Why The Works?
10th Best Big Company to Work For 2024 – \’Best Companies\’
We don’t just sell products. We inspire reading, learning, creativity and play.
You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory.
You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories.
The unseen possibilities are limitless, and it all starts with you.
Become a Retail Deputy Manager
As a Retail Deputy Manager you’ll help keep your store running like clockwork, working in partnership with the Store Manager. Leading by example, you will help your team unlock their potential by inspiring our customers to read, learn create and play more, through creating unforgettable moments, smiles on faces and products to go home with to craft memories they’ll cherish!
Taking the helm when the Store Manager is unavailable, you\’ll captain the ship taking responsibility for the team, store standards, customer experience and commercial targets.
We recognise that our Team Leaders/Deputy Managers are our future Store Managers and beyond! So, we’ll actively support your personal development and career progression.
Your mission
- Stand-in for the Store Manager, taking responsibility for all metrics and the team if they’re away
- Foster a store atmosphere that\’s enjoyable, welcoming, and inclusive.
- Demonstrate progress in driving retail sales and achieving high performance across all key performance indicators (KPIs)
- Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI’s.
- It\’s not all about numbers. Your store will shine with excellent standards and impeccable merchandising. From cleanliness to pricing, you\’ll make sure everything is picture-perfect.
- Lead and coach the team by working shoulder-to-shoulder to provide an outstanding retail experience, ensuring each customer is delighted and inspired. Utilise your product knowledge and charm to introduce additional offerings.
- You\’ll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces. You’ll soon be looking at a high SKU count like your best game of Tetris!
Skills / Behaviours that will set you apart
- Genuine and Authentic : Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can\’t resist your helpful recommendations!
- Resilient Champion : You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You\’re the ultimate multitasking hero!
- Stock Management Guru : You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they\’ve got nothing on you!
Being a great leader
As a great leader with wonderful people skills, you\’ll create a team that\’s more than just co-workers — it\’s a team.
- Inspire and motivate your team in line with our employer brand, values, behaviours and purpose.
- Lead your team to reach their potential and steer your store to break records and get in the spotlight.
- Work collaboratively with support departments and peers. If somethings not quite right, provide quality constructive feedback so we can work as a team to get it right!
- But let\’s not forget about the most important part… your team\’s well-being and aspirations. You\’ll be their biggest supporter, cheering them on. You\’ll have amazing everyday conversations with your team, discussing everything from performance to career aspirations and helping them get there
Our PERKS really are ‘The Works’
- 25% Colleague Discount! – Plus, exclusive Double Discount days!
Retail Deputy Manager employer: The Works
Contact Detail:
The Works Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Deputy Manager
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing The Works' website and social media. This will help you understand their values and mission, so you can show how you fit right in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the Retail Deputy Manager role, especially around leadership and customer service.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive early. Show enthusiasm for the role and be ready to share examples of how you've inspired teams or improved customer experiences in the past.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your great fit for the team. And remember, apply through our website for the best chance!
We think you need these skills to ace Retail Deputy Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for reading, learning, and creativity shine through. We want to see how you connect with our mission and how you can inspire others!
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Retail Deputy Manager role. Highlight your leadership abilities and any retail experience that showcases your knack for driving sales and creating a welcoming atmosphere.
Be Authentic: We love genuine candidates! Don’t be afraid to let your personality come through in your application. Share your unique experiences and how they’ve shaped your approach to customer service and teamwork.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at The Works
✨Know Your Products
Before the interview, make sure you’re familiar with the products The Works offers. This isn’t just about knowing what’s on the shelves; it’s about understanding how these products inspire creativity and learning. Be ready to discuss how you can use your product knowledge to enhance customer experiences.
✨Showcase Your Leadership Skills
As a Retail Deputy Manager, you’ll be leading a team. Prepare examples of how you’ve successfully motivated and inspired others in previous roles. Think about specific situations where you’ve helped a team member grow or improved team dynamics.
✨Demonstrate Your Customer Focus
The Works values customer experience highly. Be prepared to share stories that highlight your ability to connect with customers and create memorable shopping experiences. Think about how you can turn a simple sale into an inspiring moment for someone.
✨Emphasise Your Resilience
Retail can be fast-paced and challenging. Share examples of how you’ve handled busy days or difficult situations in the past. Highlight your multitasking abilities and how you maintain a positive attitude even when things get hectic.