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- Tasks: Lead a vibrant team to inspire creativity and deliver exceptional customer experiences.
- Company: Join The Works, a top-rated company that values imagination and inclusivity.
- Benefits: Enjoy 25% discount, flexible hours, and access to exclusive perks.
- Why this job: Make a real impact by inspiring customers to read, learn, and create.
- Qualifications: Strong leadership skills and a passion for retail and creativity.
- Other info: Be part of a supportive culture that values diversity and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
We don’t just sell products. We inspire reading, learning, creativity and play. The Works literally means everything. Whatever your story or background, we’re all about unlocking imagination and making creativity accessible to everyone. Whether you’re engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far‑reaching. This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play.
As a Retail Store Manager, you will be the captain of the shop floor, leading your team with energy and enthusiasm. Commercial success will be your mission, but you’ll do it with a twist of creativity and a sprinkle of magic. You’ll create unforgettable moments for our customers, leaving them with smiles on their faces and inspired to craft memories they’ll cherish with our products!
Your Mission:
- Delight and inspire every customer by leading a team that offers an exceptional retail experience.
- Create a store experience that’s fun, friendly, accessible, and inclusive.
- Recruit team members who embody our values and behaviours, to build a dream team of retail superheroes.
- Drive retail commerciality, striving for fantastic sales and high performance across all KPIs.
- Ensure excellent standards and impeccable merchandising in your store.
- Transform our space to align with seasonal trends and be a merchandising master.
Skills / Behaviours That Will Set You Apart:
- Genuine and Authentic: Your positivity, creativity, and passion for our brand and products shine through.
- Resilient Champion: You can handle the fast-paced retail environment, juggling busy days, heavy deliveries, and customers with ease.
- Stock Management Guru: You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro!
Being a Great Leader:
- Inspire and motivate your team in line with our employer brand, values, behaviours and purpose.
- Lead your team to reach their potential and steer your store to break records.
- Work collaboratively with support departments and peers.
- Support your team’s well-being and aspirations.
Our PERKS really are ‘The Works’:
- 25% Colleague Discount! Plus, exclusive Double Discount days!
- Access to exclusive online discounts across hundreds of retailers.
- Enhanced maternity, paternity and adoption pay.
- 33 days holiday, including bank holidays.
- Claim early access to 50% of your wages as you earn them.
- Grow your skills and career with instant access to further training and development.
- Share Scheme - own a piece of The Works!
- 24/7 support for you and your family through our partnership with the Retail Trust.
- Healthcare Cash Plan to support your everyday healthcare costs.
- Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.
Our Purpose: To inspire reading, learning, creativity and play.
Our Values: We are Crafty | Smart with what we’ve got. We are Caring | Heart in every action. We are Can-do | Energy that gets it done.
We promote Diversity, Inclusion, and apply Reasonable Adjustments. Our roles are open to all, including under-represented groups. We are open to discussions around working hours and flexible working.
Retail Store Manager in Portsmouth employer: The Works
Contact Detail:
The Works Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in Portsmouth
✨Tip Number 1
Get to know the company culture! Before your interview, dive into The Works' values and mission. Show us how your passion for creativity and play aligns with what we do. It’s all about making that connection!
✨Tip Number 2
Practice your storytelling skills! We love hearing about your experiences, especially those that highlight your leadership and customer service skills. Share moments where you’ve inspired a team or created memorable customer interactions.
✨Tip Number 3
Be ready to showcase your creativity! Think of fun ideas for store displays or promotions that could bring our products to life. We want to see how you can sprinkle a bit of magic into the retail experience!
✨Tip Number 4
Don’t forget to ask questions! Show us you’re genuinely interested in the role and the team. Ask about our approach to teamwork and how we celebrate successes together. It’s all about collaboration at The Works!
We think you need these skills to ace Retail Store Manager in Portsmouth
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for reading, learning, and creativity shine through. We want to see how you connect with our mission of inspiring others – it’s all about that spark!
Be Authentic: Don’t be afraid to show your true self! We value genuine personalities, so share your unique experiences and how they align with our values. Remember, we’re looking for someone who can inspire both customers and the team.
Highlight Your Leadership Skills: As a Retail Store Manager, you’ll be leading a team, so make sure to showcase your leadership experience. Talk about how you've motivated others and created a positive environment in previous roles – we love a good team player!
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at The Works
✨Know Your Products
Before the interview, dive deep into The Works' product range. Familiarise yourself with their books, toys, and art supplies. Being able to discuss specific products and how they inspire creativity will show your passion and understanding of the brand.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate and inspire others, as well as how you handle challenges. Remember, they’re looking for someone who can create a fun and engaging environment for both customers and staff.
✨Emphasise Customer Experience
Think about ways you've created memorable customer experiences in previous roles. Be ready to share stories that demonstrate your commitment to delighting customers and how you can bring that magic to The Works.
✨Be Ready to Collaborate
Collaboration is key in this role, so come prepared to discuss how you've worked with others to achieve common goals. Share examples of how you’ve shared best practices or supported colleagues in a retail setting, showing that you’re a team player who values collective success.
