At a Glance
- Tasks: Manage payroll, benefits, and support colleagues' financial wellbeing.
- Company: Join a diverse and inclusive team at The Works.
- Benefits: Enjoy 33 days holiday, discounts, and career development opportunities.
- Other info: Flexible working options and support for all applicants.
- Why this job: Make a real impact on colleagues' lives while growing your skills.
- Qualifications: Strong numeracy, communication skills, and attention to detail required.
The predicted salary is between 25000 - 28000 £ per year.
Location: Hybrid – 1–2 days at our Support Centre in Coleshill, Birmingham.
As a Payroll & Benefits Administrator, you will ensure our colleagues are paid accurately and in line with current legislation and help administer our colleagues’ benefits. You will also be responsible for onboarding new starters, off‑boarding leavers, processing changes of details, monitoring our time & attendance system, monitoring eligibility for various allowances, and ensuring compliance with National Minimum Wage (NMW). Your role is crucial in maintaining the smooth operation of our payroll system and supporting the financial wellbeing of our colleagues. You will also manage our fleet of company cars and assist with vehicle maintenance.
Responsibilities
- Ensure colleagues are paid accurately and in line with current legislation.
- Onboard new starters and off‑board leavers.
- Process changes of details such as job changes, salaries, hours or location.
- Monitor eligibility and receipt of responsibility, first aid, FLT and training allowances.
- Apply changes such as P45s, P6 & P9 tax codes or bank details.
- Ensure compliance with National Minimum Wage.
- Gather and check time & attendance data; apply appropriate shift allowances.
- Input and track all absences, including holiday entitlements and accruals.
- Check family leave eligibility, produce payment schedules or relevant SMP1/SAP1/SPP1.
- Process all sickness absences, including fit notes, SSP1s, RTWs and phased returns.
- Process AOE’s, DEA’s and priority orders.
- Support claims for Jury Service & Carer’s Allowance.
- Handle references such as tenancy/mortgage and Jury Service.
- Support Finance with the payment or collection of expenses, bonuses, credit cards & private mileage.
- Process ad‑hoc payments outside of the usual payroll.
- Complete ONS, ASHE & CRO returns.
- Produce weekly finance reports to support accurate budgeting.
- Administer the company fleet, including processing PCNs, monitoring driver checks, booking hire cars and submitting P46Cs.
- Administer company benefits such as Cycle2Work, Babies with Love and Length of Service Awards.
- Maintain employee benefits databases, such as health assurance, life assurance, PMI and SAYE.
- Support the maintenance of our financial wellbeing partners, Stream & Paystream.
- Pensions administration, deferring new joiners, auto‑enrolling colleagues, processing opt‑outs and contribution change requests.
- Respond to payroll queries received via phone and email in a timely and supportive manner.
- Assist the Payroll & Benefits Manager with any other ongoing projects.
Qualifications
- Experience of working in and supporting a busy, high transaction function.
- High level numeracy and communication skills.
- Excellent attention to detail.
- Strong Microsoft Office and overall computer skills.
- Storyteller – Ability to engage with colleagues, making technical payroll matters simple to understand.
Benefits
- 25% colleague discount.
- MyWorks – Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more.
- Family‑friendly leave – enhanced maternity, paternity and adoption pay.
- Holiday – 33 days including bank holidays.
- Holiday purchase – purchase an additional 5 days.
- Can‑Do Academy – Grow your skills and career with instant access to further training and development.
- Stream – Claim early access to 50% of your wages as you earn them.
- Share Scheme – Own a piece of The Works.
- 24/7 support for you and your family – Employee Assistance Programme.
- Healthcare cash plan – To support your everyday healthcare costs.
- Long service awards, pension, life assurance, cycle to work and optional charity giving.
Diversity & Inclusion
At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under‑represented groups such as ethnic minorities, people with disabilities, carers & LGBTQ+ community members. We welcome discussions around working hours and flexible working. We also support reasonable adjustments for interviews and the application process.
Payroll & Benefits Administrator employer: The Works
At The Works, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that prioritises the financial wellbeing of our colleagues. Located in Coleshill, Birmingham, our hybrid working model allows for flexibility while providing access to comprehensive benefits, including enhanced family leave, a generous holiday allowance, and opportunities for professional growth through our Can-Do Academy. Join us to be part of a team that values diversity and fosters a sense of belonging, ensuring every employee can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Payroll & Benefits Administrator
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at The Works!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at The Works.
We think you need these skills to ace Payroll & Benefits Administrator
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at The Works. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to The Works and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at The Works. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to The Works's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at The Works
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with The Works.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at The Works will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact The Works and how you would contribute to adapting HR strategies.
