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For Companies At a Glance
- Tasks: Inspire creativity and play while assisting customers in a vibrant retail environment.
- Company: Join The Works, a top-rated company that values creativity and community.
- Benefits: Enjoy 25% discount, flexible hours, and access to exclusive perks.
- Why this job: Be part of a mission to ignite imagination and foster a love for reading.
- Qualifications: Passion for creativity and excellent customer service skills.
- Other info: Supportive team culture with opportunities for personal growth and development.
The predicted salary is between 11 - 14 £ per hour.
We don’t just sell products. We inspire reading, learning, creativity and play. When people spend time doing what they love, it’s Time Well Spent. And with the right passion - It All Starts With You.
12 hour contract
Why The Works?
- 10th Best Big Company to Work For 2024 - Best Companies
You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you.
Our Perks Are 'The Works'
- 25% Colleague Discount! - Plus, exclusive Double Discount days!
- MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
- Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
- Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.
- Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.
- Stream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
- Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!
- 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more!
- Healthcare Cash Plan – To support your everyday healthcare costs.
- And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.
Become a Retail Sales Assistant
As a Retail Sales Assistant at The Works, you’ll discover that this is not just a job. This is a mission to inspire people to read, learn, create and play! You’ll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious and motivating. Our customers will want to return, time and time again for more inspiration and products that satisfy their creative needs.
Some of our colleagues are even BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products - That's super cool with us!
Our Culture
The Works is an awesome place to… well, work! Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authentic you. Our environment is always moving and full of energy, yet we still make space to share must-watch TV recommendations, and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations! We are one team. You won’t find anyone too proud to roll up their sleeves here, with all hands-on-deck to inspire our customers and support each other.
The role can be physically demanding and hard work - you’ll need to be physically comfortable managing stairs and heavy stock, but our supportive team of crafty, caring, and can-do colleagues will be there to lend a helping hand!
Skills / Behaviours That Will Set You Apart
- Genuine and authentic: Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations!
- Resilient champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero!
- Stock magician: You tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you!
Keyholder Responsibilities
If you’re over 18, you’ll join as a keyholder. Our Retail Sales Assistants support our Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed, (holidays, days off, sickness etc), but don’t worry we’ll train you to do this. There are a lot of valuable skills to learn here that will benefit you in the future. You’ll also receive our additional keyholding pay enhancement when holding keys.
Under 18? That’s cool. If you're under 18, you won’t be able to complete keyholding duties just yet, but when you reach your 18th birthday, we’ll get you set up for training so that you can earn the additional keyholding pay enhancement when on keyholder duties.
Our Purpose
To inspire reading, learning, creativity and play 💛💙
Our Values
- We are Crafty 🎨 | Smart with what we’ve got.
- We are Caring 💛 | Heart in every action.
- We are Can-do 🚀| Energy that gets it done.
We Listen. We Care
Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what’s going great, and what needs a couple of tweaks to help make The Works the best place you’ve ever worked! You’ll have opportunity to help give us that direction.
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments.
At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help!
Retail Sales Assistant Keyholder - Temporary Contract in Leicester employer: The Works
Contact Detail:
The Works Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant Keyholder - Temporary Contract in Leicester
✨Tip Number 1
Get to know the company! Before your interview, dive into The Works' mission and values. Show us that you’re not just another candidate but someone who genuinely cares about inspiring creativity and learning.
✨Tip Number 2
Practice your people skills! As a Retail Sales Assistant, you'll be chatting with customers all day. Role-play with a friend or family member to get comfortable with making recommendations and engaging in conversations.
✨Tip Number 3
Dress the part! When you come in for your interview, wear something that reflects your personality but also aligns with our brand. We love creativity, so let your style shine while keeping it professional.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us that you’re enthusiastic about the role and appreciate the opportunity to chat with our team.
We think you need these skills to ace Retail Sales Assistant Keyholder - Temporary Contract in Leicester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for reading, learning, and creativity shine through. We want to see how you connect with our mission and how you can inspire others!
Be Authentic: Don’t be afraid to show your true self in your application. We value genuine personalities, so share your unique experiences and what makes you a great fit for our team!
Tailor Your Application: Make sure to customise your application to reflect the skills and behaviours we’re looking for. Highlight your customer service experience and any relevant retail skills that make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our awesome team at The Works!
How to prepare for a job interview at The Works
✨Show Your Passion
Make sure to express your genuine enthusiasm for reading, learning, and creativity during the interview. Share personal stories about how books or creative activities have inspired you, as this aligns perfectly with the company's mission.
✨Demonstrate Your People Skills
Since talking to people is a superpower for this role, prepare examples of how you've successfully engaged with customers in the past. Think about times when you provided helpful recommendations or created a positive shopping experience.
✨Be Ready for a Fast-Paced Environment
The retail world can be hectic, so come prepared to discuss how you handle busy days and multitasking. Share specific instances where you managed multiple tasks effectively, showcasing your resilience and ability to thrive under pressure.
✨Embrace the Team Spirit
Highlight your ability to work well in a team and support your colleagues. Mention any experiences where you collaborated with others to achieve a common goal, as this reflects the supportive culture at The Works.
