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- Tasks: Inspire creativity and learning while leading a dynamic retail team.
- Company: Join a top-rated company that values passion and creativity.
- Benefits: Enjoy a 25% discount, career progression, and a supportive work environment.
- Why this job: Make a real impact by helping customers discover their passions and create memories.
- Qualifications: Strong leadership skills and a passion for retail and customer service.
- Other info: Be part of a fun, inclusive team with opportunities for personal development.
The predicted salary is between 30000 - 42000 £ per year.
We don’t just sell products. We inspire reading, learning, creativity and play. Because when people spend time doing what they love, it’s Time Well Spent. And with the right passion - It All Starts With You.
As a Retail Deputy Manager, you’ll help keep your store running like clockwork, working in partnership with the Store Manager. Leading by example, you will help your team unlock their potential by inspiring our customers to read, learn, create and play more, through creating unforgettable moments, smiles on faces and products to go home with to craft memories they’ll cherish!
Your mission:
- Stand-in for the Store Manager, taking responsibility for all metrics and the team if they’re away.
- Foster a store atmosphere that’s enjoyable, welcoming, and inclusive.
- Demonstrate progress in driving retail sales and achieving high performance across all key performance indicators (KPIs).
- Drive retail commerciality, striving for fantastic sales and high performance across all KPIs.
- Ensure excellent standards and impeccable merchandising, from cleanliness to pricing.
- Lead and coach the team to provide an outstanding retail experience, ensuring each customer is delighted and inspired.
- Utilise your product knowledge to introduce additional offerings.
- Be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces.
Skills / Behaviours that will set you apart:
- Genuine and Authentic: Your positivity, creativity, and passion for our brand and products shine through.
- Resilient Champion: You can handle the fast-paced retail environment, juggling busy days, heavy deliveries, and customers with ease.
- Stock Management Guru: You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro!
Being a great leader:
- Inspire and motivate your team in line with our employer brand, values, behaviours and purpose.
- Lead your team to reach their potential and steer your store to break records.
- Work collaboratively with support departments and peers, providing quality constructive feedback.
- Support your team’s well-being and aspirations, having everyday conversations about performance and career goals.
Our PERKS really are ‘The Works’:
- 25% Colleague Discount! Plus, exclusive Double Discount days!
Retail Deputy Manager in Inverness employer: The Works
Contact Detail:
The Works Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Deputy Manager in Inverness
✨Tip Number 1
Get to know the company culture! Before your interview, dive into The Works' values and mission. Show us how your passion for reading, learning, and creativity aligns with what we do. It’ll make you stand out as someone who truly gets us!
✨Tip Number 2
Practice your storytelling skills! When you’re in the hot seat, share experiences that highlight your leadership and customer service prowess. We want to hear about those moments when you inspired a team or delighted a customer!
✨Tip Number 3
Be ready to showcase your multitasking magic! Retail can get hectic, so prepare examples of how you’ve juggled multiple tasks while keeping a smile on your face. We love a resilient champion who thrives under pressure!
✨Tip Number 4
Don’t forget to ask questions! Show us you’re genuinely interested by asking about team dynamics, growth opportunities, and how we celebrate successes. It’s a great way to connect and demonstrate your enthusiasm for joining our team!
We think you need these skills to ace Retail Deputy Manager in Inverness
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for reading, learning, and creativity shine through. We want to see how you connect with our mission and how you can inspire others!
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the Retail Deputy Manager role. Use keywords from the job description to show us you understand what we're looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit. Share specific examples of how you've led teams or improved customer experiences in the past. We love a good story!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Works
✨Know the Brand Inside Out
Before your interview, dive deep into The Works' mission and values. Understand how they inspire creativity and learning. This will help you connect your passion for reading and play with their vision during the conversation.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight moments where you inspired others or improved team performance. This is crucial since the role involves stepping in for the Store Manager and motivating the team.
✨Demonstrate Your Customer Focus
Think of specific instances where you went above and beyond for customers. Share stories that illustrate your ability to create memorable experiences, as this aligns perfectly with the company's goal of delighting customers.
✨Be Ready to Discuss KPIs
Familiarise yourself with key performance indicators relevant to retail. Be prepared to discuss how you've achieved or exceeded targets in previous roles. This shows you're results-driven and understand the commercial side of retail.
