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- Tasks: Lead a vibrant team to inspire creativity and deliver exceptional customer experiences.
- Company: Join The Works, a top-rated company that values imagination and inclusivity.
- Benefits: Enjoy 25% discount, flexible hours, and access to exclusive training opportunities.
- Why this job: Make a real impact by inspiring customers to read, learn, and create.
- Qualifications: Strong leadership skills and a passion for retail and creativity.
- Other info: Be part of a supportive team culture that celebrates diversity and growth.
The predicted salary is between 28800 - 43200 £ per year.
We don’t just sell products. We inspire reading, learning, creativity and play. Because when people spend time doing what they love, it’s Time Well Spent. And with the right passion – It All Starts With You.
The Works literally means everything. Whatever your story or background, we’re all about unlocking imagination and making creativity accessible to everyone. Whether you’re engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching. This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play.
As a Retail Store Manager, you’ll be the captain of the shop floor, leading your team with energy and enthusiasm. Commercial success will be your mission, but you’ll do it with a twist of creativity and a sprinkle of magic. You’ll create unforgettable moments for our customers, leaving them with smiles on their faces and inspired to craft memories they’ll cherish with our products!
Your Mission:
- Delight and inspire every customer by leading a team that offers an exceptional retail experience.
- Create a store experience that’s fun, friendly, accessible, and inclusive.
- Recruit team members who embody our values and behaviours, to build a dream-team of retail superheroes.
- Drive retail commerciality, striving for fantastic sales and high performance across all KPIs.
- Ensure excellent standards and impeccable merchandising in your store.
- Transform our space to align with seasonal trends and be a merchandising master.
Skills / Behaviours That Will Set You Apart:
- Genuine and Authentic: Your positivity, creativity, and passion for our brand and products shine through.
- Resilient Champion: You can handle the fast-paced retail environment, juggling busy days, heavy deliveries, and customers with ease.
- Stock Management Guru: You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro!
Being a Great Leader:
- Create an inclusive environment that feels like a team.
- Inspire and motivate your team in line with our employer brand, values, behaviours and purpose.
- Work collaboratively with support departments and peers.
- Support your team’s well-being and aspirations.
Our PERKS really are ‘The Works’:
- 25% Colleague Discount! Plus, exclusive Double Discount days!
- MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
- Family Friendly Leave - Enhanced maternity, paternity and adoption pay.
- Holiday – 33 days, including bank holidays.
- Stream - Claim early access to 50% of your wages as you earn them.
- Can-Do Academy - Grow your skills and career with instant access to further training and development.
- Share Scheme - Own a piece of The Works!
- 24/7 support for you and your family through our partnership with the Retail Trust.
- Healthcare Cash Plan – To support your everyday healthcare costs.
- And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.
Our Purpose: To inspire reading, learning, creativity and play.
Our Values: We are Crafty | Smart with what we’ve got. We are Caring | Heart in every action. We are Can-do | Energy that gets it done.
We listen and care. Each year, we run an anonymous colleague engagement survey to hear your feedback and suggestions.
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments: At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups. We are open to discussions around working hours and flexible working.
Retail Store Manager in Horsham employer: The Works
Contact Detail:
The Works Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in Horsham
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing The Works' website and social media. This will help you understand their values and mission, so you can show how you fit right in.
✨Tip Number 2
Practice your storytelling skills! Think of examples from your past experiences that highlight your leadership, creativity, and customer service skills. We want to hear about those moments that made a difference!
✨Tip Number 3
Be ready to showcase your passion for reading and creativity! Share your favourite books or creative projects during the interview. It’s all about connecting with the brand and showing your enthusiasm.
✨Tip Number 4
Don’t forget to ask questions! Show us you’re genuinely interested by asking about team dynamics, store goals, or upcoming projects. It’s a great way to demonstrate your eagerness to be part of the team.
We think you need these skills to ace Retail Store Manager in Horsham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for reading, learning, and creativity shine through. We want to see how you connect with our mission and values, so don’t hold back!
Be Authentic: We love genuine personalities! Share your unique story and experiences that make you the perfect fit for the Retail Store Manager role. Remember, it’s all about being yourself and showing us what makes you tick.
Highlight Your Leadership Skills: As a Retail Store Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Tell us about times you've inspired others or created a positive team environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our amazing perks!
How to prepare for a job interview at The Works
✨Know Your Products
Before the interview, dive deep into The Works' product range. Familiarise yourself with their books, toys, and art supplies. Being able to discuss specific products and how they inspire creativity will show your passion and understanding of the brand.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate and inspire others, as well as how you handle challenges. Remember, they’re looking for someone who can create a fun and engaging environment!
✨Emphasise Customer Experience
Think about ways you've created memorable customer experiences in previous roles. Be ready to share stories that demonstrate your commitment to delighting customers and how you can bring that magic to The Works.
✨Be Ready to Collaborate
Collaboration is key at The Works! Prepare to discuss how you've worked with other teams or departments to achieve common goals. Show that you value teamwork and are eager to share best practices with fellow managers.
