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For Companies At a Glance
- Tasks: Lead multiple retail locations, inspiring teams and driving commercial success.
- Company: Join The Works, a top-rated company that inspires creativity and learning.
- Benefits: Enjoy 25% discount, flexible hours, and 33 days holiday.
- Why this job: Make a real impact while empowering your team in a fun environment.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Inclusive culture with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We don’t just sell products. We inspire reading, learning, creativity and play. Because when people spend time doing what they love, it’s Time Well Spent. And with the right passion - It All Starts With You.
As a Retail Area Manager, you will be at the helm of multiple retail locations, steering them towards success with your dynamic leadership and strategic vision. Your primary goal will be driving commercial success, infused with a dash of innovation and a sprinkle of charm. You’ll empower your teams, aiding them in reaching their full potential while ensuring a joyful journey – after all, it's part of our DNA! We firmly believe that a team that thrives is one that is both happy and engaged.
Your Mission:
- Inspire, motivate, and develop high-performing store teams to deliver exceptional customer experiences.
- Communicate with your store teams and spend time with them in store to keep engagement high.
- Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI’s including sales, profitability, safety, store standards, pricing, and cost control.
- Drive operational excellence and achieve outstanding results across your designated retail area.
- Create store experiences that are fun, friendly, accessible, and inclusive for colleagues and customers.
- Hire Store Managers who align with our purpose, values and mission.
- Spot potential and use their strengths to add value to your area.
- Implement effective visual merchandising strategies to enhance the customer journey.
- Collaborate with fellow Retail Area Managers to share best practices and drive continuous improvement.
- Ensure the delivery of commercial targets, including sales, profitability, and cost control.
Skills / Behaviours That Will Set You Apart:
- A positive ambassador for our brand and our values.
- Inspirational leadership style with a positive outlook.
- Passion for delivering exceptional customer service.
- People skills with a track record of developing high-performing teams.
- Commercial acumen with the ability to drive sales and profitability.
- Excellent communication and interpersonal skills.
- Collaborative mindset and a team player.
- Able to drive growth, maximise sales and profitability whilst leading our customer-first service strategy.
- Willing to lend a hand - If you’re on a store visit and the teams are busy or overwhelmed, you’re happy to help by getting stuck in, working shoulder-to-shoulder with them to support.
- Resilience in a dynamic retail environment.
- Innovative thinking and a proactive approach to problem-solving.
Being a Great Leader:
- Align Goals with Values: Ensure that your team’s goals are clearly connected to the company’s values and purpose.
- Clear Communication: Ensure that your team understands the goals, expectations, and their roles.
- Role Model: Lead by example. Demonstrate the behaviours and attitudes you expect from your team.
- Provide Feedback: Offer constructive feedback regularly.
- Empower Your Team: Delegate tasks and trust your team to handle them.
- Conflict Resolution: Address conflicts promptly and fairly.
- Empathy: Understand and consider the feelings and perspectives of your team members.
And let’s not forget about the most important part… your team’s well-being and aspirations. You’ll be their biggest supporter, cheering them on.
Our PERKS really are ‘The Works’:
- 25% Colleague Discount! - Plus, exclusive Double Discount days!
- MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
- Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
- Holiday – 33 days, including bank holidays.
- Stream - Claim early access to 50% of your wages as you earn them.
- Can-Do Academy - Grow your skills and career with instant access to further training and development.
- Share Scheme - Own a piece of The Works!
- 24/7 support for you and your family - Through our partnership with the Retail Trust.
- Healthcare Cash Plan – To support your everyday healthcare costs.
- And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.
Our Purpose: To inspire reading, learning, creativity and play.
Our Values: We are Crafty | Smart with what we’ve got. We are Caring | Heart in every action. We are Can-do | Energy that gets it done.
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups. We are open to discussions around working hours and flexible working.
Retail Area Sales Manager Kent / Sussex area in Gravesend employer: The Works
Contact Detail:
The Works Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Area Sales Manager Kent / Sussex area in Gravesend
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing The Works' website and social media. This will help you understand their values and mission, so you can show how you align with them during your chat.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired or developed a team. Be ready to share these during your interview to demonstrate your people skills and how you can drive commercial success.
✨Tip Number 3
Show your passion for retail! When discussing your experience, highlight your love for creating exceptional customer experiences. This will resonate well with The Works' mission to inspire reading, learning, and creativity.
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about the role and the team dynamics. This shows you're genuinely interested and helps you gauge if it's the right fit for you too.
We think you need these skills to ace Retail Area Sales Manager Kent / Sussex area in Gravesend
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for inspiring reading, learning, and creativity shine through. We want to see how you connect with our mission and values, so don’t hold back!
Tailor Your Application: Make sure to customise your application to highlight your experience in retail management and leadership. Use examples that demonstrate your ability to drive sales and develop high-performing teams, just like we do at The Works.
Be Authentic: We love genuine personalities! Don’t be afraid to let your unique voice come through in your application. Share your story and what makes you a great fit for the Retail Area Sales Manager role.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at The Works
✨Know Your Stuff
Before the interview, dive deep into the company’s mission and values. Understand how they inspire reading, learning, creativity, and play. This will help you align your answers with their core beliefs and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Style
As a Retail Area Sales Manager, your leadership style is crucial. Prepare examples of how you've inspired and developed teams in the past. Highlight your ability to communicate effectively and create a positive environment, as this aligns perfectly with what they’re looking for.
✨Be Ready to Discuss Commercial Acumen
Brush up on your knowledge of retail KPIs and be prepared to discuss how you've driven sales and profitability in previous roles. They want someone who can not only lead but also drive commercial success, so come armed with specific examples and strategies.
✨Emphasise Team Collaboration
The Works values a collaborative mindset, so be ready to talk about how you've worked with others to achieve common goals. Share stories that demonstrate your ability to foster teamwork and support your colleagues, especially in busy retail environments.