At a Glance
- Tasks: Create magical shopping experiences and help customers find the perfect gifts this festive season.
- Company: Join The Works, a brand that inspires creativity and learning.
- Benefits: Enjoy a 25% discount, exclusive online deals, and access to training courses.
- Other info: Flexible working options and a supportive, inclusive environment await you.
- Why this job: Be part of a fun team and make a real impact during the holiday rush.
- Qualifications: Confident, customer-focused individuals who love engaging with people.
The predicted salary is between 9.9 - 12.1 £ per hour.
A seasonal role is a fantastic way to get to know The Works. Whilst we can't make any promises, some of our Seasonal Sales Assistants go on to build longer-term careers with us when permanent opportunities arise.
Why The Works? We don’t just sell products. We inspire reading, learning, creativity and play. You could recommend the paint set that helps someone discover their inner artist. The book that inspires a future author. The game that brings a family together. Or the puzzle book that reconnects someone with a treasured memory. You never know what future outcomes your customer interaction might spark, or who someone might become. With your passion and our products, you’ll help people discover new interests, explore their creativity, find a new hobby or reconnect with something they once loved. The unseen possibilities are limitless - and it all starts with you.
Our Perks Are 'The Works'
- 25% Colleague Discount! - Helping you to save money for those presents!
- My Works - Exclusive online discounts across hundreds of retailers, holidays, utility deals, tech and more!
- Can-Do Academy - Take control of your development with instant access to courses and training in areas that interest you.
- Stream - Stream early access to 50% of your wages as you earn them – for when ‘life’ happens!
- 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme from Emotional Support to Financial Health and Physical Wellbeing.
As a Seasonal Sales Assistant, you'll join our merry crew and help make this holiday season the best one yet! This Christmas, you'll be at the heart of creating magical shopping experiences. From helping customers find the perfect present to uncovering festive treats they didn't know they needed, you'll bring energy, enthusiasm and exceptional service to every interaction. You'll confidently welcome customers into the store, start conversations, understand who they're shopping for, and recommend gifts and products from our amazing Christmas ranges to help make their festive season extra special.
We have lots of deliveries and seasonal stock to manage. The role can be physically demanding and hard work - you'll need to be physically comfortable managing stairs and heavy stock, but our supportive team will be there to lend a helping hand!
As a Seasonal Sales Assistant, you'll be a Brand Ambassador for The Works, helping to create the magical Christmas shopping experience our customers love. Whether you're welcoming customers into store, helping them find the perfect gift, or recommending products they'll love, you'll represent our brand with pride in every interaction.
Your Festive Mission:
- Excite and Delight: Spread joy with your friendly service and inspire customers to read, learn, create, or play with our magical products!
- Loyalty Ambassador: Jingle all the way as you help customers to craft a Christmas well spent and know they can get more bang for their money at The Works – they’ll thank you with bells on!
- Merchandising Marvel: Unwrap your creative flair by following our planograms for key product areas. And when you have the freedom, let your creativity dance like snowflakes in non-planogrammed spaces to catch the eye!
- Deliveries: Become a puzzle-master as you manage heavy deliveries, price & label products like a pro, sort items onto shop floor displays, and make sure the stockroom is as snug as a Christmas stocking!
Have fun! Be your best, authentic elf-self and embrace the opportunity to connect with our brand, colleagues, and customers. Have a jolly good time making the store a twinkling wonderland to visit and work!
Skills / Behaviours That Will Set You Apart:
- Confident & Customer-Focused: You love talking to people and feel confident approaching every customer who walks into the store. You'll start friendly conversations, understand who they're shopping for, and recommend the right products, gifts and festive favourites to help make their Christmas extra special.
- Brand Ambassador: As a Brand Ambassador for The Works, you'll bring energy, positivity and authenticity to every interaction. Whether you're helping a customer find the perfect gift or supporting your colleagues during our busiest season, you'll represent our brand with pride and help create the magical Christmas experience we're known for.
- Ready to Roll Up Your Sleeves: Christmas is our busiest time of year, so you'll enjoy staying active and getting stuck in. From replenishing stock and managing deliveries to helping customers on the shop floor, you'll be happy turning your hand to whatever the day brings.
- Stock magician: You tackle the puzzle of sorting, pricing, merchandising and managing deliveries like Santa’s little helper! Embrace the boxes; they’ve got nothing on you!
Our Purpose: To inspire reading, learning, creativity and play 💛💙
Our Values: We are Crafty 🎨 | Smart with what we've got. We are Caring 💛 | Heart in every action. We are Can-do 🚀| Energy that gets it done.
Promoting Diversity, Inclusion, and Reasonable Adjustments. At The Works, we’re proud to have an inclusive culture where everyone can feel able to be themselves. Our roles are open to everyone, and we particularly welcome applications from people and communities that are under-represented in our business. We’re open to conversations about working hours and flexible working and, where possible, we’ll try to support this. If you need any reasonable adjustments during the application or interview process - or would like to discuss how you could carry out an essential part of the role - please let us know. We’ll be happy to explore what support may help.
Seasonal Retail Sales Assistant in Feltham employer: The Works
At The Works, we are more than just a retail store; we are a community that inspires creativity and learning. Our supportive work culture fosters personal growth through initiatives like the Can-Do Academy, while our generous benefits, including a 25% colleague discount and family-friendly leave, ensure that our employees feel valued and empowered. Join us in creating memorable experiences for our customers in a vibrant environment where every interaction counts.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Retail Sales Assistant in Feltham
✨Get in Early for Seasonal Opportunities
Retail is all about timing, so keep an eye out for those early seasonal hiring windows. Many shops start ramping up their staff as early as September for the festive rush. Put yourself out there by visiting your favourite stores and chatting with managers about possible openings. You might just land a spot before they even hit the online job boards!
✨Show Off Your Sales Skills
In retail, personality goes a long way! When you're chatting with potential employers, showcase your past customer service experiences and your ability to handle busy floors. If you’ve got experience in sales or dealing with customers, make it a key part of your pitch. Think of it as your secret weapon to landing that seasonal gig!
✨Engage with Local Retail Communities
Get involved in local retail job fairs and community events! Many retailers will host hiring sessions during peak seasons, and these are perfect opportunities to meet company representatives face-to-face. Plus, you’ll start building connections that can help you land future roles. So, grab your best outfit and get out there!
✨Leverage Social Media for Retail Roles
Don’t underestimate the power of social media in your job hunt! Follow your local retailers and engage with their posts—like, comment, or share your favourite items. Companies often announce openings on their social platforms first, so being active can give you a leg up. Remember to mention any relevant retail experience you have in your interactions!
We think you need these skills to ace Seasonal Retail Sales Assistant in Feltham
Some tips for your application 🫡
Show Your Passion for Retail:In your application, let your love for retail shine through! We want to see your enthusiasm and any previous retail experiences that make you the perfect fit for the Seasonal Retail Sales Assistant position at The Works. Whether it's a past role or a memorable shopping experience that sparked your interest, share those moments!
Highlight Your Customer Service Skills:Customer service is at the heart of retail, especially in a seasonal role like this. Make sure to include specific examples of how you've dealt with customers in the past, resolved issues, or gone above and beyond to make someone’s day. This will show us that you're ready to tackle the bustling holiday season!
Flexibility is Key:For a seasonal role, flexible availability is really important. Mention your availability in your cover letter—highlighting that you're ready to jump in when needed, including during peak times. This can set you apart from other candidates who may have less availability!
Keep It Concise and Relevant:Seasonal roles attract a lot of applicants, so keep your CV sharp and focused. Use bullet points to break down your previous retail experiences and skills so we can quickly see why you'd be a great fit for the Seasonal Retail Sales Assistant at The Works. Remember, quality over quantity!
How to prepare for a job interview at The Works
✨Know Your Products
Brush up on the products or brands that The Works sells. Customers will be looking for advice, and demonstrating your product knowledge can really make you stand out during the interview. Think about how you can engage with their merchandise and show real enthusiasm for the items they'll be selling this season.
✨Prepare for Scenario-Based Questions
In retail, you'll often face situation-based questions like, 'How would you handle an upset customer?' or 'What would you do if stock runs out during a busy sale?'. Think of specific examples from your experience or past roles to showcase your problem-solving skills and customer service approach.
✨Highlight Your Flexibility
Since this is a seasonal role, The Works is likely looking for someone who can adapt easily. Be ready to discuss your availability and willingness to work various shifts, especially during peak hours. Showing you're a team player who can jump in where needed will make a great impression!
✨Bring a Can-Do Attitude
As a seasonal employee, you'll be part of a fast-paced environment. Expressing your eagerness to learn and take on new tasks can set you apart. Share any experiences where you've tackled challenges head-on or picked up new skills quickly, making it clear that you're ready for whatever comes your way at The Works.
