At a Glance
- Tasks: Spread joy and inspire creativity while assisting customers in a festive retail environment.
- Company: Join The Works, a vibrant and inclusive place that values creativity and community.
- Benefits: Enjoy a 25% discount, flexible hours, and access to training courses.
- Other info: Great opportunity for career growth and potential permanent positions after the festive season.
- Why this job: Be part of a supportive team and make the holiday season magical for customers.
- Qualifications: A positive attitude, creativity, and the ability to multitask in a fast-paced setting.
The predicted salary is between 9.9 - 12.1 £ per hour.
Fixed Term Contract - ending on 27th December 2026. There is often potential for us to take on some seasonal colleagues on a permanent basis after the initial festive contract.
Why The Works? We don’t just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you.
Our Perks Are 'The Works':
- 25% Colleague Discount! - Helping you to save money for those presents!
- My Works - Exclusive online discounts across hundreds of retailers, holidays, utility deals, tech and more!
- Can-Do Academy - Take control of your development with instant access to courses and training in areas that interest you.
- Stream - Stream early access to 50% of your wages as you earn them – for when ‘life’ happens!
- 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme from Emotional Support to Financial Health and Physical Wellbeing.
As a Seasonal Sales Assistant, you'll join our merry crew and help make this holiday season the best one yet! Supporting our busy peak period leading up to the holiday, you will be the heart of our retail store, welcoming customers with a friendly smile and inspiring them to read, learn, create, or play!
We have lots of deliveries and seasonal stock to manage. The role can be physically demanding and hard work - you'll need to be physically comfortable managing stairs and heavy stock, but our supportive team of crafty, caring, and can-do colleagues will be there to lend a helping hand!
Joining us during this period is a great way to take advantage of our 25% colleague discount to help in the run up to holiday season.
Our Culture: The Works is an awesome place to work! Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authentic self. Our environment is always moving and full of energy, yet we still make space to share must-watch TV recommendations, and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations! We are one team. You won’t find anyone too proud to roll up their sleeves here, with all hands-on-deck to inspire our customers and support each other.
Your Festive Mission:
- Excite and Delight: Spread joy with your friendly service and inspire customers to read, learn, create, or play with our magical products!
- Loyalty Ambassador: Help customers to craft a Christmas well spent and know they can get more bang for their money at The Works.
- Merchandising Marvel: Follow our planograms for key product areas and let your creativity dance in non-planogrammed spaces to catch the eye!
- Deliveries: Manage heavy deliveries, price & label products, sort items onto shop floor displays, and ensure the stockroom is organised.
- Have fun! Be your best, authentic self and embrace the opportunity to connect with our brand, colleagues, and customers.
Skills / Behaviours That Will Set You Apart:
- Genuine and authentic: Your positivity, creativity, and passion for our brand and products shine through.
- Resilient champion: You can handle the fast-paced retail environment, juggling busy days, heavy deliveries, and customers with ease.
- Stock magician: You tackle sorting, pricing, and merchandising deliveries effectively.
Remember, you’re not just a colleague – you’re a festive elf spreading cheer and making the season merry and bright!
Our Purpose: To inspire reading, learning, creativity and play.
Our Values: We are Crafty | Smart with what we've got. We are Caring | Heart in every action. We are Can-do | Energy that gets it done.
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments: At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community. We are open to discussions around working hours and flexible working. If you need reasonable adjustments for an interview, let us know in your application and we’ll be happy to help!
Seasonal Retail Sales Assistant in Durham employer: The Works
At The Works, we are more than just a retail store; we are a community that inspires creativity and learning. Our supportive work culture fosters personal growth through initiatives like the Can-Do Academy, while our generous benefits, including a 25% colleague discount and family-friendly leave, ensure that our employees feel valued and empowered. Join us in creating memorable experiences for our customers in a vibrant environment where every interaction counts.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Retail Sales Assistant in Durham
✨Get in Early for Seasonal Opportunities
Retail is all about timing, so keep an eye out for those early seasonal hiring windows. Many shops start ramping up their staff as early as September for the festive rush. Put yourself out there by visiting your favourite stores and chatting with managers about possible openings. You might just land a spot before they even hit the online job boards!
✨Show Off Your Sales Skills
In retail, personality goes a long way! When you're chatting with potential employers, showcase your past customer service experiences and your ability to handle busy floors. If you’ve got experience in sales or dealing with customers, make it a key part of your pitch. Think of it as your secret weapon to landing that seasonal gig!
✨Engage with Local Retail Communities
Get involved in local retail job fairs and community events! Many retailers will host hiring sessions during peak seasons, and these are perfect opportunities to meet company representatives face-to-face. Plus, you’ll start building connections that can help you land future roles. So, grab your best outfit and get out there!
✨Leverage Social Media for Retail Roles
Don’t underestimate the power of social media in your job hunt! Follow your local retailers and engage with their posts—like, comment, or share your favourite items. Companies often announce openings on their social platforms first, so being active can give you a leg up. Remember to mention any relevant retail experience you have in your interactions!
We think you need these skills to ace Seasonal Retail Sales Assistant in Durham
Some tips for your application 🫡
Show Your Passion for Retail:In your application, let your love for retail shine through! We want to see your enthusiasm and any previous retail experiences that make you the perfect fit for the Seasonal Retail Sales Assistant position at The Works. Whether it's a past role or a memorable shopping experience that sparked your interest, share those moments!
Highlight Your Customer Service Skills:Customer service is at the heart of retail, especially in a seasonal role like this. Make sure to include specific examples of how you've dealt with customers in the past, resolved issues, or gone above and beyond to make someone’s day. This will show us that you're ready to tackle the bustling holiday season!
Flexibility is Key:For a seasonal role, flexible availability is really important. Mention your availability in your cover letter—highlighting that you're ready to jump in when needed, including during peak times. This can set you apart from other candidates who may have less availability!
Keep It Concise and Relevant:Seasonal roles attract a lot of applicants, so keep your CV sharp and focused. Use bullet points to break down your previous retail experiences and skills so we can quickly see why you'd be a great fit for the Seasonal Retail Sales Assistant at The Works. Remember, quality over quantity!
How to prepare for a job interview at The Works
✨Know Your Products
Brush up on the products or brands that The Works sells. Customers will be looking for advice, and demonstrating your product knowledge can really make you stand out during the interview. Think about how you can engage with their merchandise and show real enthusiasm for the items they'll be selling this season.
✨Prepare for Scenario-Based Questions
In retail, you'll often face situation-based questions like, 'How would you handle an upset customer?' or 'What would you do if stock runs out during a busy sale?'. Think of specific examples from your experience or past roles to showcase your problem-solving skills and customer service approach.
✨Highlight Your Flexibility
Since this is a seasonal role, The Works is likely looking for someone who can adapt easily. Be ready to discuss your availability and willingness to work various shifts, especially during peak hours. Showing you're a team player who can jump in where needed will make a great impression!
✨Bring a Can-Do Attitude
As a seasonal employee, you'll be part of a fast-paced environment. Expressing your eagerness to learn and take on new tasks can set you apart. Share any experiences where you've tackled challenges head-on or picked up new skills quickly, making it clear that you're ready for whatever comes your way at The Works.
