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- Tasks: Lead multiple retail locations, inspiring teams and driving commercial success.
- Company: Join The Works, a top-rated company that inspires creativity and learning.
- Benefits: Enjoy 25% discount, flexible hours, and access to exclusive perks.
- Why this job: Make a real impact by empowering teams and enhancing customer experiences.
- Qualifications: Strong leadership skills and a passion for exceptional customer service.
- Other info: Inclusive culture with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
We don’t just sell products. We inspire reading, learning, creativity and play. Because when people spend time doing what they love, it’s Time Well Spent. And with the right passion - It All Starts With You.
Stores in this area include Ashford (County Square), Canterbury, Chatham, Chatham Outlet, Crawley, Dover, Eastbourne, Eastbourne (Langney Centre), Folkestone, Gravesend, Hailsham, Hastings, Haywards Heath, Hempstead Valley, Herne Bay, Horsham, Maidstone, Maidstone (Week Street), Margate, Ramsgate Garden Centre, Sevenoaks, Sittingbourne, Tonbridge, Tunbridge Wells, Uckfield, Westwood Cross.
As a Retail Area Manager, you will be at the helm of multiple retail locations, steering them towards success with your dynamic leadership and strategic vision. Your primary goal will be driving commercial success, infused with a dash of innovation and a sprinkle of charm.
Your Mission:
- Inspire, motivate, and develop high-performing store teams to deliver exceptional customer experiences.
- Communicate with your store teams and spend time with them in store to keep engagement high.
- Drive retail commerciality, striving for fantastic sales and high performance across all KPIs including sales, profitability, safety, store standards, pricing, and cost control.
- Drive operational excellence and achieve outstanding results across your designated retail area.
- Create store experiences that are fun, friendly, accessible, and inclusive for colleagues and customers.
- Hire Store Managers who align with our purpose, values, and mission.
- Implement effective visual merchandising strategies to enhance the customer journey.
- Collaborate with fellow Retail Area Managers to share best practices and drive continuous improvement.
- Ensure the delivery of commercial targets, including sales, profitability, and cost control.
Skills / Behaviours That Will Set You Apart:
- A positive ambassador for our brand and our values.
- Inspirational leadership style with a positive outlook.
- Passion for delivering exceptional customer service.
- People skills with a track record of developing high-performing teams.
- Commercial acumen with the ability to drive sales and profitability.
- Excellent communication and interpersonal skills.
- Collaborative mindset and a team player.
- Able to drive growth, maximise sales and profitability whilst leading our customer-first service strategy.
- Willing to lend a hand when needed.
- Resilience in a dynamic retail environment.
- Innovative thinking and a proactive approach to problem-solving.
Being a Great Leader:
- Align Goals with Values: Ensure that your team’s goals are clearly connected to the company’s values and purpose.
- Clear Communication: Ensure that your team understands the goals, expectations, and their roles.
- Role Model: Lead by example.
- Provide Feedback: Offer constructive feedback regularly.
- Empower Your Team: Delegate tasks and trust your team to handle them.
- Conflict Resolution: Address conflicts promptly and fairly.
- Empathy: Understand and consider the feelings and perspectives of your team members.
Our PERKS really are ‘The Works’:
- 25% Colleague Discount! - Plus, exclusive Double Discount days!
- MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
- Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
- Holiday – 33 days, including bank holidays.
- Stream - Claim early access to 50% of your wages as you earn them.
- Can-Do Academy - Grow your skills and career with instant access to further training and development.
- Share Scheme - Own a piece of The Works!
- 24/7 support for you and your family through our partnership with the Retail Trust.
- Healthcare Cash Plan – To support your everyday healthcare costs.
- And loads more!
Our Purpose: To inspire reading, learning, creativity and play.
Our Values: We are Crafty | Smart with what we’ve got. We are Caring | Heart in every action. We are Can-do | Energy that gets it done.
Each year, we run an anonymous colleague engagement survey to hear your feedback and suggestions.
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments: At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups.
We are open to discussions around working hours and flexible working. If you need reasonable adjustments for an interview, let us know in your application and we’ll be happy to help!
Retail Area Sales Manager Kent / Sussex area in Dover employer: The Works
Contact Detail:
The Works Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Area Sales Manager Kent / Sussex area in Dover
✨Tip Number 1
Get to know the company inside out! Research The Works, our values, and what makes us tick. This way, when you chat with us, you can show off your passion for inspiring reading, learning, and creativity.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. A friendly chat can go a long way in making a lasting impression and might just get your foot in the door.
✨Tip Number 3
Prepare for the interview by practising common questions and thinking about how your experience aligns with our mission. Show us how you can drive commercial success while keeping the team engaged and happy!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and shows that you’re genuinely interested in joining our team at The Works.
We think you need these skills to ace Retail Area Sales Manager Kent / Sussex area in Dover
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for inspiring reading, learning, and creativity shine through. We want to see how you connect with our mission and values, so don’t hold back!
Tailor Your Experience: Make sure to highlight your relevant experience in retail management and team leadership. Use specific examples that demonstrate how you've driven sales and created engaging customer experiences, just like we do at The Works.
Be Authentic: We love authenticity! Be yourself in your application and let your personality come through. Share your unique story and how it aligns with our purpose of making creativity accessible to everyone.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at The Works
✨Know Your Stuff
Before the interview, dive deep into The Works' mission and values. Understand how they inspire reading, learning, creativity, and play. This will help you connect your experiences to their goals and show that you're genuinely passionate about what they do.
✨Showcase Your Leadership Style
As a Retail Area Sales Manager, your leadership style is crucial. Prepare examples of how you've inspired and developed teams in the past. Highlight your ability to communicate effectively and create a positive environment, as this aligns with their focus on team engagement.
✨Be Ready to Discuss Commercial Acumen
Brush up on your knowledge of retail metrics and KPIs. Be prepared to discuss how you've driven sales and profitability in previous roles. The Works is looking for someone who can not only lead but also achieve outstanding commercial results.
✨Emphasise Your People Skills
The Works values a collaborative mindset and strong people skills. Think of specific instances where you've resolved conflicts or empowered your team. Show them that you can build strong relationships and foster a supportive atmosphere, which is key to their culture.
