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For Companies At a Glance
- Tasks: Inspire creativity and help customers find their next favourite book or game.
- Company: Join The Works, a top-rated company that values creativity and community.
- Benefits: Enjoy 25% discount, flexible hours, and access to exclusive perks.
- Why this job: Be part of a mission to ignite imagination and creativity in others.
- Qualifications: Passion for retail and a knack for connecting with customers.
- Other info: Supportive, inclusive culture with opportunities for growth and development.
4 hour contract
Why The Works?
We don’t just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory. You never know who someone will become. So, with your passion and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you.
Our Perks Are 'The Works'
- 25% Colleague Discount! - Plus, exclusive Double Discount days!
- MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
- Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
- Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.
- Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.
- Stream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
- Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!
- 24 / 7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more!
- Healthcare Cash Plan – To support your everyday healthcare costs.
- And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.
Become a Retail Sales Assistant
As a Retail Sales Assistant at The Works, you’ll discover that this is not just a job. This is a mission to inspire people to read, learn, create and play! You’ll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious and motivating. Our customers will want to return, time and time again for more inspiration and products that satisfy their creative needs.
Some of our colleagues are even BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products – that’s super cool with us!
Our Culture
The Works is an awesome place to… well, work! Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authentic you. Our environment is always moving and full of energy, yet we still make space to share must-watch TV recommendations, and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations! We are one team. You won’t find anyone too proud to roll up their sleeves here, with all hands-on-deck to inspire our customers and support each other.
The role can be physically demanding and hard work – you’ll need to be physically comfortable managing stairs and heavy stock, but our supportive team of crafty, caring, and can-do colleagues will be there to lend a helping hand!
Skills / Behaviours That Will Set You Apart
- Genuine and authentic: Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations!
- Resilient champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero!
- Stock magician: You tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they're nothing on you!
Keyholder Responsibilities
If you’re over 18, you’ll join as a keyholder. Our Retail Sales Assistants support our Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed (holidays, days off, sickness etc). Don’t worry we’ll train you to do this. There are a lot of valuable skills to learn here that will benefit you in the future. You’ll also receive our additional keyholding pay enhancement when holding keys.
Under 18? That’s cool. If you’re under 18, you won’t be able to complete keyholding duties just yet, but when you reach your 18th birthday, we’ll get you set up for training so that you can earn the additional keyholding pay enhancement when on keyholder duties.
Our Purpose
To inspire reading, learning, creativity and play.
Our Values
- We are Crafty | Smart with what we’ve got.
- We are Caring | Heart in every action.
- We are Can-do | Energy that gets it done.
We Listen. We Care. Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what’s going great, and what needs a couple of tweaks to help make The Works the best place you’ve ever worked! You’ll have an opportunity to help give us that direction.
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments.
At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussions around working hours and flexible working. And, where possible, we’ll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help!
Retail Sales Assistant - Keyholder in Carlisle employer: The Works
Contact Detail:
The Works Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant - Keyholder in Carlisle
✨Tip Number 1
Get to know the company! Before your interview, dive into The Works' mission and values. Show us that you’re not just another candidate but someone who genuinely cares about inspiring creativity and learning.
✨Tip Number 2
Practice your people skills! As a Retail Sales Assistant, you'll be chatting with customers all day. Role-play with a friend or family member to get comfortable with making recommendations and engaging in friendly banter.
✨Tip Number 3
Be ready to showcase your passion! Whether it’s books, games, or arts and crafts, share your enthusiasm during the interview. We want to see that spark in you that can ignite creativity in others!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and perks we offer, so you can be fully informed before stepping into the interview.
We think you need these skills to ace Retail Sales Assistant - Keyholder in Carlisle
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for reading, creativity, and our products shine through. We want to see how you can inspire others just like we do!
Be Authentic: Don’t be afraid to show your true self in your application. We value genuine personalities, so share your unique experiences and what makes you a great fit for our team.
Highlight Your Skills: Make sure to mention any relevant skills or experiences that align with the role. Whether it's customer service or multitasking, we want to know how you can contribute to our vibrant store atmosphere.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board to inspire creativity!
How to prepare for a job interview at The Works
✨Know Your Products
Before the interview, take some time to familiarise yourself with The Works' product range. Understand what inspires creativity and learning in their offerings. This will not only show your genuine interest but also help you connect with the mission of the company during the interview.
✨Show Your Passion
During the interview, let your enthusiasm for reading, learning, and creativity shine through. Share personal stories about how books or creative activities have impacted your life. This will demonstrate that you embody the values of The Works and can inspire customers just as much.
✨Demonstrate Your People Skills
As a Retail Sales Assistant, you'll be interacting with customers regularly. Prepare examples of how you've successfully engaged with customers in the past. Highlight your ability to provide helpful recommendations and create a welcoming atmosphere, which is key to making customers feel valued.
✨Be Ready for a Fast-Paced Environment
Retail can be hectic, so be prepared to discuss how you handle busy days and multitask effectively. Share experiences where you've managed multiple responsibilities, like sorting stock while assisting customers. This will show that you're ready to tackle the challenges of the role head-on.
