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- Tasks: Lead a vibrant team to inspire creativity and deliver exceptional customer experiences.
- Company: Join The Works, a top-rated company that values imagination and inclusivity.
- Benefits: Enjoy a 25% colleague discount and exclusive double discount days.
- Why this job: Be the captain of a fun retail environment where your leadership makes a real impact.
- Qualifications: Strong people skills, resilience in fast-paced settings, and a passion for retail.
- Other info: Collaborate with a diverse team and unlock your potential in a supportive atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
We don’t just sell products. We inspire reading, learning, creativity and play. Because when people spend time doing what they love, it’s Time Well Spent. And with the right passion, it all starts with you.
As a Retail Store Manager, you will be the captain of the shop floor, leading your team with energy and enthusiasm. Commercial success will be your mission, but you’ll do it with a twist of creativity and a sprinkle of magic. You’ll create unforgettable moments for our customers, leaving them with smiles on their faces and inspired to craft memories they’ll cherish with our products!
Through recruiting and nurturing your very own diverse team, you’ll support your team by helping them to grow and achieve their potential. We believe that a high performing team is a happy and engaged team. You’ll spend a lot of time on the shop floor, working alongside your team, driving commerciality and setting the pace. You’ll showcase an inspirational customer experience by creating ‘moments that matter’ with our customers.
Your Mission
- Delight and inspire every customer by leading a team that offers an exceptional retail experience.
- Create a store experience that’s fun, friendly, accessible, and inclusive.
- Recruit team members who embody our values and behaviours, to build a dream-team of retail superheroes.
- Join forces with fellow Retail Store Managers, Area and Regional teams, to share best practices and encourage continuous growth across the teams.
- Drive retail commerciality, striving for fantastic sales and high performance across all KPIs.
- Ensure your store shines with excellent standards and impeccable merchandising.
- Create an environment that’s always ready to welcome customers with open arms.
- Transform our space to align with seasonal trends.
- Effortlessly place products in both planogrammed and non-planogrammed spaces.
Skills / Behaviours That Will Set You Apart
- Genuine and Authentic: Your positivity, creativity, and passion for our brand and products shine through.
- Resilient Champion: You can handle the fast-paced retail environment, juggling busy days, heavy deliveries, and customers with ease.
- Stock Management Guru: You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro!
Being a Great Leader
- Create an inclusive environment that feels like a team.
- Inspire and motivate your team in line with our employer brand, values, behaviours and purpose.
- Work collaboratively with support departments and peers.
- Support your team’s well-being and aspirations, having everyday conversations about performance and career goals.
Our PERKS really are ‘The Works’
- 25% Colleague Discount! Plus, exclusive Double Discount days!
Retail Store Manager in Blackburn employer: The Works
Contact Detail:
The Works Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in Blackburn
✨Tip Number 1
Get to know the company culture! Before your interview, dive into The Works' mission and values. Show us how your passion for creativity and learning aligns with what we do. It’s all about making that connection!
✨Tip Number 2
Practice your storytelling skills! We love hearing about your experiences, especially those that highlight your leadership and customer service skills. Share moments where you’ve inspired others or created memorable experiences.
✨Tip Number 3
Bring your A-game to the interview! Dress the part and be ready to showcase your enthusiasm. Remember, we’re looking for someone who can lead a team with energy and creativity, so let that shine through!
✨Tip Number 4
Follow up after your interview! A quick thank-you note can go a long way. It shows us you’re genuinely interested in the role and appreciate the opportunity to chat. Plus, it keeps you fresh in our minds!
We think you need these skills to ace Retail Store Manager in Blackburn
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for reading, learning, and creativity shine through. We want to see how you connect with our mission of inspiring others, so share your personal experiences that reflect this!
Be Authentic: We love genuine and authentic candidates! Don’t be afraid to show your personality in your application. Use a friendly tone and let us know what makes you unique and how you can contribute to our team culture.
Highlight Your Leadership Skills: As a Retail Store Manager, leadership is key! Make sure to include examples of how you've successfully led teams in the past. We’re looking for those who can inspire and motivate others, so share your superhero moments!
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for the best chance of success. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at The Works
✨Know Your Products
Before the interview, dive deep into The Works' product range. Familiarise yourself with the latest books, toys, and art supplies. Being able to discuss specific products and how they inspire creativity will show your passion and understanding of the brand.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate and inspire others, especially in a retail environment. Think about times when you’ve created a fun and inclusive atmosphere for your team.
✨Emphasise Customer Experience
Be ready to discuss how you would create 'moments that matter' for customers. Share ideas on how to enhance the shopping experience and make it memorable. This could include engaging displays or unique customer interactions that leave a lasting impression.
✨Demonstrate Your Resilience
Retail can be fast-paced and challenging. Prepare to talk about how you handle busy days and unexpected situations. Share stories that showcase your multitasking skills and how you maintain a positive attitude under pressure.
