Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead our digital trading strategy and mentor a dynamic team to drive e-commerce growth.
- Company: Join a vibrant company that values creativity, inclusivity, and teamwork.
- Benefits: Enjoy a 25% discount, flexible working, and access to exclusive training opportunities.
- Why this job: Make a real impact in e-commerce while developing your leadership skills.
- Qualifications: Extensive experience in digital trading and strong leadership abilities required.
- Other info: Embrace a culture of diversity and inclusion with excellent career growth potential.
The predicted salary is between 42000 - 84000 £ per year.
Overview
Senior Digital Trading Manager – Hybrid: 1-2 days at our Support Centre in Coleshill, Birmingham. We are hiring to own our digital trading strategy, lead a specialist team, and drive e-commerce growth.
Location: Hybrid: 1-2 days at our Support Centre in Coleshill, Birmingham.
Responsibilities
- Own and lead the digital trading strategy, aligning with marketing, merchandising, and commercial goals.
- Manage and mentor a team of digital trading executives and specialists.
- Oversee the digital trading calendar, ensuring timely execution of campaigns, launches, and promotions.
- Optimise onsite merchandising, navigation, and search to maximise conversion, AOV, and revenue.
- Analyse trading performance and customer behaviour to identify opportunities and risks.
- Collaborate with product, UX, content, and marketing teams to improve the end-to-end customer journey.
- Lead trading reviews and performance reporting, delivering actionable insights to senior stakeholders.
- Ensure alignment between digital trading activity and inventory, fulfilment, and operational capabilities.
- Stay informed on ecommerce trends, competitor activity, and emerging technologies.
- Being a great leader with wonderful people skills, you\’ll create an environment that9;s more than just co-workers – it\’s a team.
- Align Goals with Values: Ensure that your team9;s goals are clearly connected to the company\’s values and purpose.
- Clear Communication: Ensure that your team understands the goals, expectations, and their roles with regular updates and check-ins.
- Role Model: Lead by example, demonstrating behaviours and attitudes such as punctuality, responsibility, and being a brand ambassador.
- Provide Feedback: Offer constructive feedback regularly, recognise achievements, and address areas for improvement in a supportive way.
- Empower Your Team: Delegate tasks and trust your team to handle them, fostering professional growth.
- Conflict Resolution: Address conflicts promptly and fairly, encouraging open discussion and amicable resolution.
- Empathy: Understand and consider the feelings and perspectives of team members.
- Extensive experience in digital trading, ecommerce, or online merchandising.
- Proven track record of delivering commercial growth through digital channels.
- Strong leadership and team management skills.
- Deep understanding of ecommerce KPIs, customer journeys, and trading levers.
- Proficiency in analytics and trading tools (e.g. GA4, Looker, Contentsquare).
- Excellent stakeholder management and cross-functional collaboration.
- Experience with ecommerce platforms such as Shopify, Salesforce Commerce Cloud, Magento.
- Background in omnichannel retail, high-volume ecommerce, or content-rich environments.
- Familiarity with SEO, CRO, and digital marketing principles.
Perks & Benefits
- 25% Colleague Discount – Plus exclusive Double Discount days.
- MyWorks – Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more.
- Family Friendly Leave – Enhanced maternity, paternity and adoption pay.
- Holiday – 33 days including bank holidays.
- Holiday Purchase – Purchase an additional 5 days.
- Can-Do Academy – Grow your skills and career with instant access to further training and development.
- Wagestream – Claim early access to 50% of your wages as you earn them.
- Share Scheme – Own a piece of The Works.
- 24/7 support for you and your family via the Retail Trust employee assistance program.
- Healthcare Cash Plan – Support for everyday healthcare costs.
- Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving.
Our Purpose & Values
Our purpose: To inspire reading, learning, creativity and play – making lives more fulfilled. Our values: We are Crafty | We are Caring | We are Can-do. We listen. We care.
Diversity & Inclusion
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments: We are proud to have an inclusive culture where everyone feels able to be themselves. Our roles are open to all, including under-represented groups. We are open to discussions around working hours and flexible working.
#J-18808-Ljbffr
Senior Digital Trading Manager employer: The Works Stores Ltd
Contact Detail:
The Works Stores Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Digital Trading Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its digital trading strategies. Be ready to discuss how your experience aligns with their goals and how you can contribute to their e-commerce growth.
✨Tip Number 3
Showcase your leadership skills during interviews. Share examples of how you've managed teams, resolved conflicts, and driven results in previous roles. This will demonstrate that you're not just a fit for the role, but also a great cultural match.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Senior Digital Trading Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Senior Digital Trading Manager role. Highlight your digital trading strategy experience and leadership skills to show us you’re the perfect fit!
Showcase Your Achievements: Don’t just list your responsibilities; we want to see your impact! Use quantifiable results to demonstrate how you've driven e-commerce growth or improved customer journeys in your previous roles. Numbers speak louder than words!
Be Authentic: Let your personality shine through in your application. We value authenticity, so share your passion for digital trading and how it aligns with our purpose and values. Show us why you care about inspiring reading, learning, and creativity!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Works Stores Ltd
✨Know Your Digital Trading Stuff
Make sure you brush up on your digital trading knowledge before the interview. Understand the latest trends in e-commerce, key performance indicators, and how to optimise customer journeys. Being able to discuss these topics confidently will show that you're serious about the role.
✨Show Off Your Leadership Skills
Since this role involves managing a team, be prepared to share examples of how you've successfully led teams in the past. Talk about how you empower your team, handle conflicts, and provide constructive feedback. This will demonstrate that you align with their values of leadership and collaboration.
✨Prepare for Performance Analysis Questions
Expect questions about how you've analysed trading performance and identified opportunities for growth. Be ready to discuss specific tools you've used, like GA4 or Looker, and how your insights have driven results. This will highlight your analytical skills and experience in the field.
✨Align with Their Values
Familiarise yourself with the company's purpose and values: Crafty, Caring, and Can-do. Think about how your personal values align with theirs and be ready to share examples that reflect this. Showing that you resonate with their culture can set you apart from other candidates.