At a Glance
- Tasks: Lead and inspire your team to deliver top-notch customer service and smash store targets.
- Company: Join The Works, a vibrant retail brand with a focus on inclusivity and teamwork.
- Benefits: Enjoy 25% discount, flexible hours, and access to exclusive online deals.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Make a real impact in a supportive environment while developing your leadership skills.
- Qualifications: Retail management experience and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Responsibilities
- Lead, coach, and develop your team to deliver excellent customer service and achieve store targets.
- Lead by example as a brand ambassador representing The Works to inspire your team to follow.
- Take full ownership of store performance, using data and insights to drive results.
- Ensure high standards of visual merchandising, stock availability, and store presentation.
- Recruit, onboard, and train new team members, building a high performing, engaged team.
- Manage rotas, payroll, and operational tasks to ensure efficient day-to-day running.
- Maintain compliance with health & safety, cash handling, and loss prevention policies.
- Foster a positive, inclusive, and supportive team culture where people feel developed, and genuinely cared for.
- Collaborate with your Area Manager, stores in your area and central teams to implement business initiatives and share feedback from the shop floor.
Qualifications and Skills
- Proven experience in a retail management role.
- Strong leadership and people development skills.
- Commercially focused with a track record of delivering results.
- Excellent communication, planning, and organisational abilities.
- Confident using data to inform decisions and improve performance.
- Flexible, resilient, and able to adapt to changing priorities.
- Experience in a high-volume or value retail environment.
- Familiarity with retail systems and reporting tools.
- Experience managing recruitment, training, and performance processes.
- Tech savvy with using back-office systems, EPoS Tills, emails and video calls.
Benefits
- 25% colleague discount and exclusive double discount days.
- MyWorks – access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more.
- Family Friendly Leave – enhanced maternity, paternity and adoption pay.
- Holiday – 33 days, including bank holidays.
- Stream – claim early access to 50% of your wages as you earn them.
- Can-Do Academy – grow your skills and career with instant access to further training and development in areas that interest you.
- Share Scheme – own a piece of The Works.
- 24/7 support for you and your family – partnership with the Retail Trust and Employee Assistance Programme.
- Healthcare Cash Plan – support everyday healthcare costs.
- Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.
Diversity, Inclusion and Reasonable Adjustments
At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers and members of the LGBTQ+ community. We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help!
Retail Store Manager Retail Store Manager · York, Monks Cross employer: The Works Stores Ltd
At The Works, we pride ourselves on being an exceptional employer, offering a vibrant work culture in York that fosters inclusivity and personal growth. As a Retail Store Manager, you'll benefit from comprehensive training through our Can-Do Academy, generous holiday allowances, and a supportive environment that values your contributions and well-being. With competitive discounts and a commitment to employee development, we ensure that every team member feels valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Manager Retail Store Manager · York, Monks Cross
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, attend local job fairs, and join relevant online groups. You never know who might have the inside scoop on a Retail Store Manager position!
✨Tip Number 2
Show off your leadership skills during interviews! Prepare examples of how you've successfully led teams in the past. Remember, we want to see how you can inspire and develop others to achieve great results.
✨Tip Number 3
Be data-savvy! Brush up on how to use data to drive performance. We love candidates who can demonstrate their ability to analyse results and make informed decisions that boost store success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at The Works. Let's get you started on this exciting journey!
We think you need these skills to ace Retail Store Manager Retail Store Manager · York, Monks Cross
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your experience in leading and developing teams. We want to see how you've inspired others and driven results in your previous roles. Use specific examples to showcase your leadership style!
Be Data-Driven:Since we love using data to inform decisions, mention any experience you have with retail systems and reporting tools. Show us how you've used insights to improve performance and achieve targets in your past jobs.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. This shows us that you're genuinely interested in the role and understand what we're looking for.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you can easily keep track of your application status. Plus, it shows you're tech-savvy, which is a bonus!
How to prepare for a job interview at The Works Stores Ltd
✨Know Your Numbers
As a Retail Store Manager, you'll need to be comfortable with data. Before your interview, brush up on key performance metrics relevant to retail, like sales targets and customer satisfaction scores. Be ready to discuss how you've used data in the past to drive results.
✨Showcase Your Leadership Style
This role is all about leading and developing a team. Think of specific examples where you've successfully coached or inspired your team. Share stories that highlight your leadership style and how you foster a positive team culture.
✨Visual Merchandising Matters
Since maintaining high standards of visual merchandising is crucial, prepare to talk about your experience in this area. Bring examples of how you've improved store presentation in previous roles and the impact it had on sales.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability. Prepare for scenarios related to managing staff, handling customer complaints, or dealing with unexpected challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
