Retail Store Manager in Waiting - Central / West London

This is a Store Manager in Waiting role, you'll initially be responsible for the stores that require support across the Central / West London area, until a permanent store becomes available (You’ll need to accept the first permanent store offered to you).

Why The Works? We don’t just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory. You never know who someone will become. So, with your passion and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories.

Become a Retail Store Manager: As a Retail Store Manager you’ll be the captain of the shop floor, leading your team with energy and enthusiasm. Commercial success will be your mission, but you’ll do it with a twist of creativity and a sprinkle of magic. You’ll create unforgettable moments for our customers, leaving them with smiles on their faces and inspired to craft memories they’ll cherish with our products!

Your Mission:

• Delight and inspire every customer by leading a team that offers an exceptional retail experience.
• Create a store experience that’s fun, friendly, accessible, and inclusive.
• Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI’s.
• Ensure excellent standards and impeccable merchandising.
• Be a master of promotional change, transforming our space to align with seasonal trends.

Skills / Behaviours That Will Set You Apart:

• Genuine and Authentic: Your positivity, creativity, and passion for our brand and products shine through.
• Resilient Champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease.
• Stock Management Guru: You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro!

Being a Great Leader:

• Inspire and motivate your team in line with our employer brand, values, behaviours and purpose.
• Work collaboratively with support departments and peers.
• Support your team’s well-being and aspirations.

Our PERKS really are ‘The Works’:

• 25% Colleague Discount! - Plus, exclusive Double Discount days!
• MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
• Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
• Holiday – 33 days, including bank holidays.
• Stream - Claim early access to 50% of your wages as you earn them.
• Can-Do Academy - Grow your skills and career with instant access to further training and development.
• Share Scheme - Own a piece of The Works!
• 24/7 support for you and your family through our partnership with the Retail Trust.
• Healthcare Cash Plan – To support your everyday healthcare costs.
• And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.

Our Purpose: To inspire reading, learning, creativity and play.

Our Values: We are Crafty | Smart with what we’ve got. We are Caring | Heart in every action. We are Can-do | Energy that gets it done.

Promoting Diversity, Inclusion, and Applying Reasonable Adjustments: At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community. We are open to discussions around working hours and flexible working.