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- Tasks: Lead a vibrant team to create unforgettable customer experiences in a fun retail environment.
- Company: The Works inspires creativity and learning, making imagination accessible to everyone.
- Benefits: Enjoy 25% discount, flexible hours, and access to exclusive perks like Wagestream and healthcare support.
- Why this job: Join a supportive culture that values creativity, teamwork, and personal growth while making a real impact.
- Qualifications: Looking for passionate leaders with great people skills and a knack for multitasking in a fast-paced setting.
- Other info: Open to all backgrounds, promoting diversity and inclusion in the workplace.
The predicted salary is between 28800 - 42000 ÂŁ per year.
Join to apply for the Retail Store Manager role at The Works Stores Ltd
40âhour contract.
The Works is the 10th Best Big Company to Work For 2024.
We donât just sell products; we inspire imagination and make creativity accessible to everyone. Whether youâre engaging customers on the front line or supporting colleagues behind the scenes, your impact can be profound and farâreaching.
Your Mission
- Delight and inspire every customer by leading a team that offers an exceptional retail experience. With brilliant product knowledge and a touch of magic, you\âll wow our customers with additional products and services.
- Create a store experience that is fun, friendly, accessible, and inclusive. You\âll recruit team members who are full of potential, embodying our values and behaviours, to build a dreamâteam of retail superheroes.
- Collaboration is key! Join forces with fellow Retail Store Managers, Area and Regional teams, to share best practices and encourage continuous growth across the teams â we win together.
- Drive retail commerciality like a boss! Strive for fantastic sales and high performance across all KPIs.
- It\âs not all about numbers. Your store will shine with excellent standards and impeccable merchandising. From cleanliness to pricing, you\âll make sure everything is pictureâperfect.
- As a Retail Store Manager, youâll be on the front lines, shoulderâtoâshoulder with your team, creating an environment thatâs always ready to welcome customers with open arms.
- A master of promotional change: You\âll be the magician behind transforming our space to align with the Matrix (no, not the movie!), and the hottest seasonal trends.
- Youâll be a merchandising master, effortlessly placing products in both planogrammed and nonâplanogrammed spaces. Youâll soon be looking at a high SKU count like your best game of Tetris!
Skills / Behaviours That Will Set You Apart
- Genuine and Authentic: Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers canât resist your helpful recommendations!
- Resilient Champion: You can handle the fastâpaced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. Youâre the ultimate multitasking hero!
- Stock Management Guru: You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; theyâve got nothing on you!
Being a Great Leader
- Inspire and motivate your team in line with our employer brand, values, behaviours and purpose.
- Lead your team to reach their potential and steer your store to break records and get in the spotlight.
- Work collaboratively with support departments and peers.
- If somethingâs not quite right, speak up so we can work together to get it right or make it better! â Nobody is too proud for constructive feedback so we all win together.
- But letâs not forget about the most important part⊠your teamâs wellâbeing and aspirations. Youâll be their biggest supporter, cheering them on. Youâll have amazing everyday conversations with your team, discussing everything from performance to career aspirations and helping them get there.
Our PERKS
- đȘ 25 % Colleague Discount! â Plus, exclusive Double Discount days!
- đ MyWorks â Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
- đĄ Family Friendly Leave â Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
- đ Holiday â 33 days, including bank holidays.
- đž Stream â Claim early access to 50 % of your wages as you earn them â for when âlifeâ happens!
- đ CanâDo Academy â Grow your skills and career with instant access to further training and development in areas that interest you.
- đŹ Share Scheme â Unleash your inner Monopoly mogul and own a piece of The Works!
- đ 24/7 support for you and your family â Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more!
- đ©ș Healthcare Cash Plan â To support your everyday healthcare costs.
- đ„ł And loads more! â Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.
Our Purpose
To inspire reading, learning, creativity and play.
Our Values
- Crafty đš | Smart with what we\âve got.
- Caring đ | Heart in every action.
- Canâdo đ | Energy that gets it done.
Diversity, Inclusion, and Reasonable Adjustments
At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including underârepresented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community.
We are open to discussions around working hours and flexible working, and where possible weâll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and weâll be happy to help!
We donât just sell products. We inspire reading, learning, creativity and play. Because when people spend time doing what they love, itâs Time Well Spent. And with the right passion â It All Starts With You.
Seniority level: MidâSenior level
Employment type: Fullâtime
Job function: Sales and Business Development
Industries: Retail
Location: Cirencester, England, United Kingdom
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Retail Store Manager employer: The Works Stores Ltd
Contact Detail:
The Works Stores Ltd Recruiting Team
StudySmarter Expert Advice đ€«
We think this is how you could land Retail Store Manager
âšTip Number 1
Familiarise yourself with The Works' product range and values. Understanding their mission to inspire creativity and learning will help you connect with the brand during interviews and demonstrate your passion for their products.
âšTip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in a retail environment. Highlight instances where you've motivated staff, improved performance, or created a positive store atmosphere.
âšTip Number 3
Network with current or former employees of The Works. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
âšTip Number 4
Prepare to discuss your approach to customer service. Think of specific examples where you've gone above and beyond to create memorable experiences for customers, as this aligns with The Works' focus on exceptional retail experiences.
We think you need these skills to ace Retail Store Manager
Some tips for your application đ«Ą
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Store Manager at The Works. Highlight your leadership skills, creativity, and ability to inspire a team in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your experience in retail management, customer service, and team leadership, showcasing specific achievements.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for inspiring creativity and learning. Use examples from your past experiences to demonstrate how you embody the values of The Works.
Showcase Your People Skills: In your application, highlight your ability to connect with customers and lead a diverse team. Mention any relevant experiences where you've successfully motivated others or created an inclusive environment.
How to prepare for a job interview at The Works Stores Ltd
âšShow Your Passion for Creativity
Make sure to express your enthusiasm for inspiring creativity and learning. Share personal stories or experiences that highlight how you've engaged customers in a fun and imaginative way.
âšDemonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss how you motivate and support your colleagues, ensuring they reach their potential while maintaining a positive work environment.
âšKnow the Brand Inside Out
Familiarise yourself with The Works' products and values. Be ready to discuss how you can embody their mission to inspire reading, learning, creativity, and play in your role as a Retail Store Manager.
âšEmphasise Customer Experience
Highlight your understanding of creating memorable customer experiences. Prepare to share strategies you've used to enhance customer satisfaction and drive sales, showcasing your ability to create 'moments that matter'.
