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- Tasks: Lead a vibrant team to create unforgettable customer experiences in a fun retail environment.
- Company: The Works inspires creativity and learning, making imagination accessible to everyone.
- Benefits: Enjoy 25% off, flexible hours, early wage access, and exclusive discounts on various retailers.
- Why this job: Join a supportive culture that values creativity, teamwork, and personal growth while making a real impact.
- Qualifications: Looking for passionate leaders with great people skills and a knack for multitasking in retail.
- Other info: Open to all backgrounds, promoting diversity and inclusion in the workplace.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Retail Store Manager role at The Works Stores Ltd. 40 hour contract.
Why The Works? We don’t just sell products. We inspire reading, learning, creativity and play. The Works literally means everything. And whatever your story or background, we’re all about unlocking imagination and making creativity accessible to everyone. Whether you’re engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching.
This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you.
As a Retail Store Manager, you’ll be the captain of the shop floor, leading your team with energy and enthusiasm. Commercial success will be your mission, but you’ll do it with a twist of creativity and a sprinkle of magic. You’ll create unforgettable moments for our customers, leaving them with smiles on their faces and inspired to craft memories they’ll cherish with our products!
Your Mission:
- Delight and inspire every customer by leading a team that offers an exceptional retail experience.
- Create a store experience that’s fun, friendly, accessible, and inclusive.
- Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPIs.
- Your store will shine with excellent standards and impeccable merchandising.
- You’ll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces.
Skills / Behaviours That Will Set You Apart:
- Genuine and Authentic: Your positivity, creativity, and passion for our brand and products shine through.
- Resilient Champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease.
- Stock Management Guru: You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro!
Being a Great Leader:
- Inspire and motivate your team in line with our employer brand, values, behaviours and purpose.
- Lead your team to reach their potential and steer your store to break records.
- Work collaboratively with support departments and peers.
- Support your team’s well-being and aspirations.
Our PERKS really are ‘The Works’:
- 25% Colleague Discount! - Plus, exclusive Double Discount days!
- Holiday – 33 days, including bank holidays.
- Wagestream - Claim early access to 50% of your wages as you earn them.
- Can-Do Academy - Grow your skills and career with instant access to further training and development.
- 24/7 support for you and your family.
Our Purpose: To inspire reading, learning, creativity and play - making lives more fulfilled.
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups.
We don’t just sell products. We inspire reading, learning, creativity and play.
Retail Store Manager employer: The Works Stores Ltd
Contact Detail:
The Works Stores Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager
✨Tip Number 1
Familiarise yourself with The Works' product range and values. Understanding their mission to inspire creativity and learning will help you connect with the brand during your interactions.
✨Tip Number 2
Showcase your leadership skills by discussing past experiences where you've successfully managed a team. Highlight how you motivated your team and created a positive work environment, as this aligns with their focus on team well-being.
✨Tip Number 3
Prepare to discuss your approach to customer service. Think of examples where you've gone above and beyond to create memorable experiences for customers, as this is crucial for the Retail Store Manager role.
✨Tip Number 4
Network with current or former employees of The Works if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
We think you need these skills to ace Retail Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp what The Works Stores Ltd is looking for in a Retail Store Manager. Highlight key responsibilities and skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your leadership abilities, customer service experience, and any relevant retail management achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and creativity. Mention specific examples of how you've inspired teams or improved customer experiences in previous roles.
Showcase Your Values: In your application, demonstrate how your personal values align with those of The Works. Highlight your commitment to inclusivity, teamwork, and customer engagement, as these are central to their culture.
How to prepare for a job interview at The Works Stores Ltd
✨Show Your Passion for Creativity
Make sure to express your enthusiasm for inspiring creativity and learning. Share personal stories or experiences that highlight your passion for the products and how they can impact customers' lives.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss your approach to motivating and nurturing team members, as well as how you handle challenges in a retail environment.
✨Understand the Brand Values
Familiarise yourself with The Works' values: Crafty, Caring, and Can-do. Be ready to discuss how you embody these values in your work and how you would promote them within your team.
✨Prepare for Scenario Questions
Anticipate questions about handling difficult customer situations or managing stock deliveries. Think through your responses and be ready to showcase your problem-solving skills and resilience in a fast-paced environment.