At a Glance
- Tasks: Deliver friendly service, maintain store standards, and support customers in their shopping journey.
- Company: The Works, a vibrant retail brand inspiring creativity and learning.
- Benefits: 25% colleague discount, flexible leave, and access to training and development.
- Other info: Dynamic environment with opportunities for personal growth and career advancement.
- Why this job: Be a brand ambassador and create memorable experiences for customers every day.
- Qualifications: Passion for customer service and teamwork skills.
The predicted salary is between 10 - 12 € per hour.
6 hour contract
Why The Works? We don’t just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you.
Our Perks Are 'The Works'
- 25% Colleague Discount! - Plus, exclusive Double Discount days!
- MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
- Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
- Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.
- Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.
- Stream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
- Share Scheme - Own a piece of The Works!
- 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more!
- Healthcare Cash Plan – To support your everyday healthcare costs.
- And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.
Become a Retail Sales Assistant
As a Sales Assistant, you’re the face of our brand on the shop floor – a true brand ambassador. Every day, you create moments that make our customers smile. They love visiting our stores, and you are a big part of why. Your mission is to deliver exceptional service, spark brilliant conversations, and help customers with their shopping missions – whether it’s discovering new products they’ll love, or finding the perfect gifts for someone else. By getting to know their interests or shopping mission, you’ll be ready to recommend things that surprise, delight, and inspire them. You’ll also play a key role in keeping the store well‑stocked, tidy, safe, and welcoming. Alongside your teammates, you help create an environment where everything runs smoothly and everyone feels supported and included in the team. In this role, every interaction, every conversation, and every thoughtful recommendation helps bring our brand purpose, values and behaviours to life – and that impact… It all starts with you.
Being a Brand Ambassador
Being a brand ambassador at The Works isn’t your job title. It’s the way you bring our brand to life every day through the moments you create. It’s the smile that puts someone at ease, the warm welcome into the store, the way you support your colleagues with kindness and teamwork, the conversation that helps a child discover their new favourite toy, or the encouragement that inspires someone to reconnect with their creativity or their love of reading. These small interactions – the ones that feel ordinary to you, often become extraordinary memories for the people who walk through our doors. Whether you’re on the shop floor, in our distribution centre, or at our support centre, you’ll always be representing our products, services, values and behaviours in a positive and authentic way. You help build trust, awareness and loyalty simply through how you show up. At The Works, we are all Brand Ambassadors.
Your Mission
- Deliver friendly, knowledgeable, and efficient service to every customer.
- Maintain excellent store standards, including merchandising, cleanliness, and stock replenishment.
- Operate tills accurately and handle transactions with care.
- Support with deliveries, stockroom organisation, and product availability.
- Follow all operational procedures, including health.
Retail Sales Assistant Retail Store Roles · Shenstone Garden Centre, Lichfield employer: The Works Stores Ltd
At The Works, we pride ourselves on being more than just a retail store; we are a community that inspires creativity and connection. Our supportive work culture fosters personal growth through initiatives like the Can-Do Academy, while our generous benefits, including a 25% colleague discount and family-friendly leave, ensure that our employees feel valued and empowered. Join us at our Shenstone Garden Centre location, where every day offers the chance to make a meaningful impact in the lives of our customers and your colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant Retail Store Roles · Shenstone Garden Centre, Lichfield
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on The Works. Understand their values and what makes them tick. This way, you can show off your passion for their mission and how you can contribute to their brand.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common retail questions and think about how you can relate your experiences to the role of a Retail Sales Assistant. Confidence is key!
✨Tip Number 3
Show your personality! When you're in the interview, let your enthusiasm shine through. Share stories that highlight your customer service skills and how you've made a difference in previous roles. Remember, they want to see the real you!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team!
We think you need these skills to ace Retail Sales Assistant Retail Store Roles · Shenstone Garden Centre, Lichfield
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for creativity and helping others shine through. We want to see how you can inspire customers and make their shopping experience memorable!
Be Authentic:Don’t be afraid to show your personality! We love genuine applicants who can connect with our brand values. Share a little about yourself and how you relate to our mission of igniting creativity and joy.
Tailor Your Application:Make sure to tailor your application to the Retail Sales Assistant role. Highlight any relevant experience or skills that align with delivering exceptional customer service and being a brand ambassador.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Works!
How to prepare for a job interview at The Works Stores Ltd
✨Know the Brand Inside Out
Before your interview, take some time to really understand The Works and what they stand for. Familiarise yourself with their products and values, especially how they inspire creativity and learning. This will help you connect your passion for retail with their mission during the interview.
✨Showcase Your Customer Service Skills
As a Retail Sales Assistant, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can create memorable moments that align with The Works' brand purpose and values.
✨Be Ready to Discuss Teamwork
The role involves working closely with teammates to create a welcoming environment. Be prepared to share instances where you've successfully collaborated with others. Highlight your ability to support colleagues and contribute to a positive team atmosphere.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available through the Can-Do Academy or how the team fosters creativity in the store. This shows your genuine interest in the role and the company culture.
