At a Glance
- Tasks: Inspire customers to read, learn, create, and play while managing store operations.
- Company: Join The Works, a vibrant and inclusive retail environment.
- Benefits: Enjoy 25% discount, flexible hours, and access to exclusive perks.
- Other info: Dynamic team culture with opportunities for personal growth and development.
- Why this job: Be part of a mission that sparks creativity and joy in others.
- Qualifications: Great communication skills and a passion for customer service.
12 hour contract
Perks:
- 25% Colleague Discount! - Plus, exclusive Double Discount days!
- MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
- Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
- Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.
- Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.
- Stream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
- Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!
- 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more!
- Healthcare Cash Plan – To support your everyday healthcare costs.
- And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.
About the Role:
As a Retail Sales Assistant at The Works, you’ll discover that this is not just a job. This is a mission to inspire people to read, learn, create and play. You’ll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations.
Our Culture:
The Works is an awesome place to… well, work! Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authentic you. Our environment is always moving and full of energy, yet we still make space to share must-watch TV recommendations, and our favourite page-turners.
Keyholder Responsibilities:
If you’re over 18, you’ll join as a keyholder. Our Retail Sales Assistants support our Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed (holidays, days off, sickness etc). We’ll train you to do this. You’ll also receive our additional keyholding pay enhancement when holding keys. Under 18? You won’t be able to complete keyholding duties just yet, but when you reach your 18th birthday, we’ll get you set up for training so that you can earn the additional keyholding pay enhancement.
Skills and Behaviours:
- Genuine and authentic: Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations!
- Resilient champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero!
- Stock magician: You tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you!
Our Purpose:
To inspire reading, learning, creativity and play.
Our Values:
- Crafty | Smart with what we've got.
- Caring | Heart in every action.
- Can-do | Energy that gets it done.
Diversity, Inclusion & Reasonable Adjustments:
At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community. We are open to discussions around working hours and flexible working, and where possible we’ll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help!
To Apply:
We'd love to hear from you! Please send your application through our site and we will get back to you.
Retail Sales Assistant Keyholder - Temporary Contract in Crawley employer: The Works Stores Ltd
At The Works, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that encourages personal growth and development. With benefits like a generous colleague discount, access to training through our Can-Do Academy, and a supportive environment that values diversity, you'll find a fulfilling career as a Retail Sales Assistant Keyholder in a dynamic retail setting. Join us in inspiring creativity and play while enjoying perks such as flexible working options and a comprehensive healthcare cash plan.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant Keyholder - Temporary Contract in Crawley
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Works' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think about how you would greet customers and handle different situations. Being able to demonstrate your people skills during the interview can really set you apart.
✨Tip Number 3
Be ready to share your passion for reading and creativity! The Works is all about inspiring others, so come prepared with examples of how you’ve engaged with these themes in your life or work.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Sales Assistant Keyholder - Temporary Contract in Crawley
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for our brand and products shine through. We want to see your genuine love for reading, learning, and creativity – it’s what we’re all about!
Be Authentic:Don’t be afraid to show your true self in your application. We value authenticity and want to know who you are beyond just your skills. Share a bit about your personality and what makes you unique!
Highlight Your Skills:Make sure to mention any relevant experience or skills that align with the role. Whether it's multitasking in a busy environment or your knack for customer service, we want to know how you can contribute to our team.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and get back to you quickly. Plus, it shows you’re keen to join our awesome team!
How to prepare for a job interview at The Works Stores Ltd
✨Know the Brand
Before your interview, take some time to really understand The Works and what it stands for. Familiarise yourself with their mission to inspire reading, learning, creativity, and play. This will help you connect your answers to their values during the interview.
✨Show Your Superpower
As a Retail Sales Assistant, your ability to engage with customers is key. Prepare examples of how you've positively interacted with customers in the past. Highlight your communication skills and how you can make recommendations that resonate with shoppers.
✨Embrace the Fast-Paced Environment
Retail can be hectic, so be ready to discuss how you handle busy days and multitasking. Share specific instances where you've successfully juggled multiple tasks or dealt with challenges, showcasing your resilience and adaptability.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities like the Can-Do Academy, or how they support diversity and inclusion. This shows your genuine interest in the role and the company.
