At a Glance
- Tasks: Engage customers, manage store operations, and inspire creativity through product recommendations.
- Company: Join The Works, a vibrant retail brand dedicated to inspiring reading, learning, and creativity.
- Benefits: Enjoy 25% discount, flexible pay access, and training opportunities in a supportive environment.
- Other info: This is a temporary contract with potential for growth and development within the company.
- Why this job: Be part of a fun team that values authenticity and creativity while making a positive impact.
- Qualifications: Must be over 18 for keyholder duties; enthusiasm and a passion for customer service are essential.
Retail Sales Assistant Keyholder - Maternity Cover (Temporary Contract)
8 hour contract
Overview
As a Retail Sales Assistant at The Works, you’ll discover that this is not just a job. This is a mission to inspire people to read, learn, create and play. You’ll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations.
Responsibilities
- Open, close and run the store when needed in partnership with Store Management, including holidays, days off and sickness cover. Training will be provided.
- Deliver excellent customer service and product recommendations to inspire customers’ creativity and engagement with The Works products.
- Support merchandising, stock handling, deliveries, and floor presence to maintain an organised and inviting store environment.
- Act as a Keyholder where applicable, with additional keyholding pay enhancement.
Keyholder/Role Details
To qualify for keyholder duties, you’ll be over 18. If you’re under 18, you won’t be able to complete keyholding tasks until your 18th birthday. When eligible, you’ll receive training to perform keyholder duties and the associated pay enhancement.
Skills / Behaviours
- Genuine and authentic: positivity, creativity, and passion for our brand shine through. You enjoy talking to people and making helpful recommendations.
- Resilient: able to handle a fast-paced retail environment, juggle tasks, and manage busy periods with ease.
- Stock management: capable of sorting, pricing and merchandising deliveries effectively.
Our Culture and Values
The Works is an inclusive, supportive, and energetic environment where you can be your authentic self. We are one team, with a hands-on approach to inspiring customers and supporting each other.
Benefits
- 25% Colleague Discount; exclusive Double Discount days
- MyWorks: access online discounts across retailers, holidays, utilities, tech and more
- Family Friendly Leave: enhanced maternity, paternity and adoption pay
- Holiday: 28 days including bank holidays (33 days for Deputy and Store Managers)
- Can-Do Academy: training and development opportunities
- Wagestream: access to 50% of wages as you earn them
- Share Scheme: own a piece of The Works
- 24/7 support for you and your family via Retail Trust Employee Assistance Programme
- Healthcare Cash Plan and additional benefits like long service awards, pension, life assurance, Cycle to Work
Job Details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Sales and Business Development
- Industries: Retail
Promotions and recruitment information: Referrals increase your chances of interviewing. Location: Redcar, England, United Kingdom and other UK locations mentioned in the job listing.
Retail Sales Assistant Keyholder - Maternity Cover (Temporary Contract) in Redcar employer: The Works Stores Ltd
At The Works, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As a Retail Sales Assistant Keyholder in Redcar, you'll enjoy a range of benefits including a generous colleague discount, access to training and development through our Can-Do Academy, and the opportunity to be part of a supportive team dedicated to inspiring creativity in our customers. With flexible working arrangements and a commitment to employee well-being, The Works is the perfect place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant Keyholder - Maternity Cover (Temporary Contract) in Redcar
✨Tip Number 1
Familiarise yourself with The Works' product range and values. Being knowledgeable about the products will help you engage customers effectively and show your genuine passion for the brand.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like scenario. This will help you feel more comfortable and confident when interacting with customers during the interview process.
✨Tip Number 3
Highlight any previous experience in retail or customer service during your conversations. Even if it's informal, sharing relevant experiences can demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Show enthusiasm for the role and the company culture during your interactions. Expressing your excitement about inspiring creativity and supporting customers will resonate well with the hiring team.
We think you need these skills to ace Retail Sales Assistant Keyholder - Maternity Cover (Temporary Contract) in Redcar
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and skills required for the Retail Sales Assistant Keyholder position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement:Write a personal statement that reflects your passion for retail and customer service. Mention specific experiences where you have inspired others or contributed positively to a team environment.
Highlight Relevant Skills:Emphasise your skills in customer service, stock management, and resilience in fast-paced environments. Use examples from previous roles to demonstrate these abilities effectively.
Proofread Your Application:Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.
How to prepare for a job interview at The Works Stores Ltd
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail environment and the products The Works offers. Share any personal experiences that highlight your love for reading, creativity, or customer service.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help a customer, as this role heavily focuses on inspiring and engaging customers.
✨Highlight Your Resilience
Retail can be fast-paced and challenging. Be ready to discuss how you've managed busy periods or difficult situations in previous roles. This will show that you can handle the demands of the job effectively.
✨Understand Keyholder Responsibilities
If you're eligible for keyholder duties, make sure you understand what this entails. Familiarise yourself with the responsibilities and be prepared to discuss how you would manage the store in the absence of management.
