Retail Sales Assistant - Keyholder
Retail Sales Assistant - Keyholder

Retail Sales Assistant - Keyholder

Waltham Cross Part-Time No home office possible
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At a Glance

  • Tasks: Engage customers, inspire creativity, and manage store operations as a keyholder.
  • Company: The Works is a vibrant retailer focused on inspiring reading, learning, and creativity.
  • Benefits: Enjoy 25% discount, flexible hours, holiday pay, and access to exclusive perks.
  • Why this job: Join a supportive team that values creativity and offers growth opportunities.
  • Qualifications: No prior experience needed; just bring your passion and positivity!
  • Other info: Open to all backgrounds, with a focus on inclusivity and personal development.

Join to apply for the Retail Sales Assistant – Keyholder role at The Works Stores Ltd

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Join to apply for the Retail Sales Assistant – Keyholder role at The Works Stores Ltd

4 hour contract

Why The Works?

10th Best Big Company to Work For 2024 – \’Best Companies\’

We don’t just sell products. We inspire reading, learning, creativity and play.

You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory.

You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories.

The unseen possibilities are limitless, and it all starts with you.

Our Perks Are \’The Works\’

  • 25% Colleague Discount! – Plus, exclusive Double Discount days!
  • MyWorks – Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
  • Family Friendly Leave – Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
  • Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.
  • Can-Do Academy – Grow your skills and career with instant access to further training and development in areas that interest you.
  • Wagestream – Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
  • Share Scheme – Unleash your inner Monopoly mogul and own a piece of The Works!
  • 24/7 support for you and your family – Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more!
  • ???? Healthcare Cash Plan – To support your everyday healthcare costs.
  • And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.

Become a Retail Sales Assistant

As a Retail Sales Assistant at The Works, you’ll discover that this is not just a job. This is a mission to inspire people to read, learn, create and play!

You’ll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious and motivating. Our customers will want to return, time and time again for more inspiration and products that satisfy their creative needs.

Some of our colleagues are even BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products – That\’s super cool with us!

Our Culture

The Works is an awesome place to… well, work! Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authenticyou.

Our environment is always moving and full of energy, yet we still make space to share must-watch TV recommendations, and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations!

We are one team. You won’t find anyone too proud to roll up their sleeves here, with all hands-on-deck to inspire our customers and support each other.

Skills / Behaviours That Will Set You Apart

  • Genuine and authentic: Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can\’t resist your helpful recommendations!
  • Resilient champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You\’re the ultimate multitasking hero!
  • Stock magician: You tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they\’ve got nothing on you!

Keyholder Responsibilities

If you’re over *18, you’ll join as a keyholder. Our Retail Sales Assistants support our Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed, (holidays, days off, sickness etc), but don’t worry we’ll train you to do this.

There are a lot of valuable skills to learn here that will benefit you in the future. You’ll also receive our additional keyholding pay enhancement when holding keys.

  • Under 18?

That\’s cool. If you\’re under 18, you won\’t be able to complete keyholding duties just yet, but when you reach your 18th birthday, we\’ll get you set up for training so that you can earn the additional keyholding pay enhancement when on keyholder duties.

Our Purpose

To inspire reading, learning, creativity and play – making lives more fulfilled

Our Values

We are Crafty | We are Caring | We are Can-do

We Listen. We Care

Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what’s going great, and what needs a couple of tweaks to help make The Works the best place you’ve ever worked! You’ll have opportunity to help give us that direction.

Promoting Diversity, Inclusion, and Applying Reasonable Adjustments.

At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term).

We are open to discussions around working hours and flexible working. And, where possible, we\’ll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help!

We don’t just sell products. We inspire reading, learning, creativity and play.

You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory.

You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories.

The unseen possibilities are limitless, and it all starts with you.

#Itallstartswithyou

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Part-time

Job function

  • Job function

    Sales and Business Development

  • Industries

    Retail

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Retail Sales Assistant - Keyholder employer: The Works Stores Ltd

The Works Stores Ltd is an exceptional employer, recognised as the 10th Best Big Company to Work For in 2024. With a vibrant and inclusive work culture, employees enjoy generous benefits such as a 25% colleague discount, enhanced family leave, and access to the Can-Do Academy for personal growth. Located in Waltham Cross, this role not only offers a chance to inspire creativity in customers but also fosters a supportive environment where every team member can thrive and contribute to a shared mission of igniting imagination.
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Contact Detail:

The Works Stores Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Sales Assistant - Keyholder

✨Tip Number 1

Show your passion for creativity and learning during the interview. Share personal stories about how books, games, or art have inspired you, as this aligns perfectly with The Works' mission.

✨Tip Number 2

Familiarise yourself with The Works' product range before your interview. Being knowledgeable about their offerings will help you engage with customers and demonstrate your enthusiasm for the role.

✨Tip Number 3

Highlight any previous retail experience, especially in fast-paced environments. Discuss how you've successfully managed multiple tasks, as this is crucial for a Retail Sales Assistant.

✨Tip Number 4

Emphasise your ability to work as part of a team. Share examples of how you've collaborated with colleagues in the past to create a positive shopping experience for customers.

We think you need these skills to ace Retail Sales Assistant - Keyholder

Customer Service Skills
Communication Skills
Sales Skills
Multitasking Abilities
Problem-Solving Skills
Attention to Detail
Teamwork
Time Management
Resilience
Product Knowledge
Merchandising Skills
Keyholding Responsibilities
Creativity
Positive Attitude

Some tips for your application 🫡

Show Your Passion: In your application, make sure to express your enthusiasm for The Works and its mission to inspire creativity and learning. Share personal experiences that highlight your love for reading, arts, or games, as this aligns with the company's values.

Highlight Relevant Skills: Focus on showcasing skills that are essential for a Retail Sales Assistant, such as customer service, multitasking, and stock management. Use specific examples from previous roles or experiences to demonstrate how you excel in these areas.

Tailor Your CV: Customise your CV to reflect the key responsibilities and skills mentioned in the job description. Emphasise any experience you have in retail or customer-facing roles, and ensure your CV is clear, concise, and well-organised.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your personality. Use it as an opportunity to connect with the company’s culture and values, and explain why you would be a great fit for the team.

How to prepare for a job interview at The Works Stores Ltd

✨Show Your Passion for Creativity

During the interview, express your enthusiasm for reading, learning, and creativity. Share personal experiences or stories that highlight how you’ve inspired others or engaged with creative activities. This aligns perfectly with The Works' mission.

✨Demonstrate Your Customer Service Skills

Be prepared to discuss how you handle customer interactions. Provide examples of times when you went above and beyond to help a customer. Remember, being genuine and authentic is key, as it reflects the values of The Works.

✨Emphasise Your Multitasking Abilities

Retail can be fast-paced, so share examples of how you manage multiple tasks effectively. Highlight any experience you have in busy environments, showcasing your resilience and ability to stay organised under pressure.

✨Ask Thoughtful Questions

Prepare some questions about the company culture, training opportunities, or the products they offer. This shows your interest in the role and helps you understand if it's the right fit for you. It also demonstrates that you value their mission to inspire creativity.

Retail Sales Assistant - Keyholder
The Works Stores Ltd
T
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