Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage customers, inspire creativity, and manage store operations as a keyholder.
- Company: The Works is a vibrant retailer focused on inspiring reading, learning, and creativity.
- Benefits: Enjoy 25% discount, flexible hours, early wage access, and comprehensive healthcare support.
- Why this job: Join a supportive team that values creativity and offers growth opportunities in a fun environment.
- Qualifications: No specific experience required; just bring your passion for creativity and customer service!
- Other info: Open to all backgrounds, with a commitment to diversity and inclusion.
Join to apply for the Retail Sales Assistant – Keyholder role at The Works Stores Ltd
1 day ago Be among the first 25 applicants
Join to apply for the Retail Sales Assistant – Keyholder role at The Works Stores Ltd
Get AI-powered advice on this job and more exclusive features.
8 hour contract
Why The Works?
10th Best Big Company to Work For 2024 – \’Best Companies\’
We don’t just sell products. We inspire reading, learning, creativity and play.
You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory.
You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories.
The unseen possibilities are limitless, and it all starts with you.
Our Perks Are \’The Works\’
- 25% Colleague Discount! – Plus, exclusive Double Discount days!
- MyWorks – Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
- Family Friendly Leave – Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
- Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.
- Can-Do Academy – Grow your skills and career with instant access to further training and development in areas that interest you.
- Wagestream – Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
- Share Scheme – Unleash your inner Monopoly mogul and own a piece of The Works!
- 24/7 support for you and your family – Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more!
- ???? Healthcare Cash Plan – To support your everyday healthcare costs.
- And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.
Become a Retail Sales Assistant
As a Retail Sales Assistant at The Works, you’ll discover that this is not just a job. This is a mission to inspire people to read, learn, create and play!
You’ll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious and motivating. Our customers will want to return, time and time again for more inspiration and products that satisfy their creative needs.
Some of our colleagues are even BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products – That\’s super cool with us!
Our Culture
The Works is an awesome place to… well, work! Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authenticyou.
Our environment is always moving and full of energy, yet we still make space to share must-watch TV recommendations, and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations!
We are one team. You won’t find anyone too proud to roll up their sleeves here, with all hands-on-deck to inspire our customers and support each other.
Skills / Behaviours That Will Set You Apart
- Genuine and authentic: Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can\’t resist your helpful recommendations!
- Resilient champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You\’re the ultimate multitasking hero!
- Stock magician: You tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they\’ve got nothing on you!
Keyholder Responsibilities
If you’re over *18, you’ll join as a keyholder. Our Retail Sales Assistants support our Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed, (holidays, days off, sickness etc), but don’t worry we’ll train you to do this.
There are a lot of valuable skills to learn here that will benefit you in the future. You’ll also receive our additional keyholding pay enhancement when holding keys.
- Under 18?
That\’s cool. If you\’re under 18, you won\’t be able to complete keyholding duties just yet, but when you reach your 18th birthday, we\’ll get you set up for training so that you can earn the additional keyholding pay enhancement when on keyholder duties.
Our Purpose
To inspire reading, learning, creativity and play – making lives more fulfilled
Our Values
We are Crafty | We are Caring | We are Can-do
We Listen. We Care
Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what’s going great, and what needs a couple of tweaks to help make The Works the best place you’ve ever worked! You’ll have opportunity to help give us that direction.
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments.
At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term).
We are open to discussions around working hours and flexible working. And, where possible, we\’ll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help!
We don’t just sell products. We inspire reading, learning, creativity and play.
You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory.
You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories.
The unseen possibilities are limitless, and it all starts with you.
#Itallstartswithyou
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail
Referrals increase your chances of interviewing at The Works Stores Ltd by 2x
Sign in to set job alerts for “Keyholder” roles.
Newport, Wales, United Kingdom 2 weeks ago
Merthyr Tydfil, Wales, United Kingdom 2 weeks ago
Brecon, Wales, United Kingdom 3 weeks ago
Porthcawl, Wales, United Kingdom 1 day ago
Abertillery, Wales, United Kingdom 1 week ago
Langstone, Wales, United Kingdom 11 hours ago
Cardiff, Wales, United Kingdom 1 month ago
Newport, Wales, United Kingdom 6 hours ago
Brecon, Wales, United Kingdom 2 weeks ago
Cardiff, Wales, United Kingdom 2 weeks ago
Customer Service Advisor – Uncapped Commission
Aberdare, Wales, United Kingdom 1 day ago
Expression of Interest – Customer Service and Complaints Assistant – Go.Compare
Merthyr Tydfil, Wales, United Kingdom 14 hours ago
Abertillery, Wales, United Kingdom 4 days ago
Customer Service Representative – Uncapped Commission
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Retail Sales Assistant - Keyholder employer: The Works Stores Ltd
Contact Detail:
The Works Stores Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant - Keyholder
✨Tip Number 1
Show your passion for creativity and learning during any interactions you have with the team. Whether it's in a casual conversation or during an interview, let your enthusiasm for inspiring others shine through.
✨Tip Number 2
Familiarise yourself with The Works' product range and their mission to inspire reading and creativity. This knowledge will help you engage more effectively with customers and demonstrate your alignment with the company's values.
✨Tip Number 3
Network with current employees or follow The Works on social media to gain insights into their culture and work environment. This can provide you with valuable information to discuss during your application process.
✨Tip Number 4
Be prepared to showcase your multitasking abilities and resilience in a fast-paced retail setting. Think of examples from past experiences where you've successfully managed multiple tasks or handled challenging situations.
We think you need these skills to ace Retail Sales Assistant - Keyholder
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The Works Stores Ltd is looking for in a Retail Sales Assistant - Keyholder. Highlight key responsibilities and skills required, such as customer service, multitasking, and stock management.
Show Your Passion: In your application, express your enthusiasm for inspiring creativity and learning. Share personal experiences or examples that demonstrate your passion for retail and how you can contribute to the mission of The Works.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the job requirements. Use keywords from the job description and highlight relevant achievements that showcase your ability to thrive in a fast-paced retail environment.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you want to work at The Works. Mention specific aspects of their culture and values that resonate with you, and how you can embody those in your role.
How to prepare for a job interview at The Works Stores Ltd
✨Show Your Passion for Creativity
During the interview, express your enthusiasm for inspiring creativity and learning. Share personal experiences where you've helped others discover their creative side or how you engage with products that promote reading and play.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to connect with customers, make recommendations, and create a welcoming atmosphere, as this aligns with the company's mission.
✨Emphasise Your Multitasking Abilities
Retail can be fast-paced, so be ready to discuss how you handle busy environments. Share specific instances where you've successfully managed multiple tasks, such as assisting customers while restocking shelves or handling deliveries.
✨Be Authentic and Genuine
The Works values authenticity, so be yourself during the interview. Let your personality shine through and show how your unique qualities can contribute to the team and enhance the store's atmosphere.
