At a Glance
- Tasks: Engage customers, inspire creativity, and manage store operations as a keyholder.
- Company: The Works is a vibrant retailer focused on inspiring reading, learning, and creativity.
- Benefits: Enjoy a 25% discount, flexible hours, and access to exclusive perks like Wagestream.
- Other info: Open to all backgrounds, with a commitment to diversity and inclusion.
- Why this job: Join a supportive team where your passion for creativity can shine and make a difference.
- Qualifications: No prior experience needed; just bring your enthusiasm and a love for helping others.
Join to apply for the Retail Sales Assistant - Keyholder role at The Works Stores Ltd
12 hour contract
Overview
Join to apply for the Retail Sales Assistant - Keyholder role at The Works Stores Ltd. This is a part-time, 12-hour contract role located at our stores, with responsibilities to support store management and deliver excellent customer experiences.
Why The Works?
🏆 10th Best Big Company to Work For 2024 - Best Companies
We don’t just sell products. We inspire reading, learning, creativity and play. You will help customers discover products that unleash creativity and bring families together. The right person can help customers ignite their spark and explore new hobbies or memories.
Benefits
- 💪 25% Colleague Discount, plus exclusive Double Discount days
- 😎 MyWorks – Access exclusive online discounts across retailers, holidays, utilities deals, tech and more
- 🏡 Family Friendly Leave – Enhanced maternity, paternity and adoption pay
- 🚀 Holiday – 28 days including bank holidays, or 33 days for Deputy and Store Managers
- 🎓 Can-Do Academy – Training and development opportunities
- 💸 Wagestream – Early access to 50% of earned wages
- 🏬 Share Scheme – Own a piece of The Works
- 💛 24/7 support for you and your family
- 🩺 Healthcare Cash Plan – Support for everyday health costs
- 🥳 Additional benefits – Long service awards, pension, life assurance, Cycle to Work, charity giving
Role and Responsibilities
As a Retail Sales Assistant at The Works, you’ll be the heartbeat of our store by greeting customers and helping them find products that inspire reading, learning, creativity and play. You’ll be passionate about our brand and able to communicate recommendations that meet customer needs. Some colleagues may be active on social platforms, sharing in-store experiences.
Keyholder Responsibilities
If you’re over 18, you’ll join as a keyholder. You’ll support the Store Management team to open, close and run the store when needed (holidays, days off, sickness, etc.). Training will be provided for keyholding duties and there is an additional pay enhancement when holding keys. If you’re under 18, you won’t perform keyholding duties until you reach 18, at which point training will be provided.
Our Purpose
To inspire reading, learning, creativity and play – making lives more fulfilled.
Our Values
We are Crafty, Caring, Can-do. We listen. We care.
Promoting Diversity, Inclusion, and Reasonable Adjustments
We are proud of an inclusive culture where everyone can be themselves. Our roles are open to all, including under-represented groups. We support flexible working where possible and offer reasonable adjustments for interviews upon request.
We don’t just sell products. We inspire reading, learning, creativity and play. When people spend time doing what they love, it’s Time Well Spent. And with the right passion, It All Starts With You.
Retail Sales Assistant - Keyholder in Morpeth employer: The Works Stores Ltd
The Works is an exceptional employer, recognised as the 10th Best Big Company to Work For in 2024, offering a vibrant work culture that inspires creativity and learning. With generous benefits including a 25% colleague discount, enhanced family leave, and access to the Can-Do Academy for professional development, employees are empowered to grow and thrive. Located in Coleshill, Birmingham, the hybrid working model fosters flexibility while ensuring meaningful engagement across teams, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant - Keyholder in Morpeth
✨Tip Number 1
Show your passion for creativity and learning during the interview. Share personal stories about how books, games, or art have inspired you, as this aligns perfectly with The Works' mission.
✨Tip Number 2
Familiarise yourself with The Works' product range before your interview. Being able to discuss specific items and how they can inspire customers will demonstrate your enthusiasm and knowledge.
✨Tip Number 3
Highlight any previous retail experience, especially in fast-paced environments. Emphasising your ability to multitask and handle busy days will show that you're ready for the challenges of a keyholder role.
✨Tip Number 4
Connect with current employees on social media platforms like LinkedIn or Instagram. Engaging with them can provide insights into the company culture and help you tailor your approach during the application process.
We think you need these skills to ace Retail Sales Assistant - Keyholder in Morpeth
Some tips for your application 🫡
Show Your Passion:In your application, make sure to express your genuine enthusiasm for The Works and its mission to inspire creativity and learning. Share personal experiences that highlight your love for reading, arts, or any creative hobbies.
Tailor Your CV:Customise your CV to reflect the skills and behaviours mentioned in the job description. Highlight your customer service experience, ability to multitask, and any relevant retail experience that showcases your capability as a keyholder.
Craft a Compelling Cover Letter:Write a cover letter that not only outlines your qualifications but also connects your personal values with those of The Works. Mention how you can contribute to their supportive and inclusive culture while inspiring customers.
Proofread Your Application:Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and easy to read. A polished application reflects your attention to detail.
How to prepare for a job interview at The Works Stores Ltd
✨Show Your Passion for Creativity
During the interview, express your enthusiasm for inspiring creativity and learning. Share personal experiences where you've helped others discover their passions or rekindle old hobbies, as this aligns perfectly with The Works' mission.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to engage with customers, make recommendations, and create a welcoming atmosphere, which is crucial for a Retail Sales Assistant.
✨Emphasise Your Multitasking Abilities
The retail environment can be fast-paced, so be ready to discuss how you handle multiple tasks simultaneously. Share specific instances where you've successfully managed busy periods, heavy deliveries, or challenging customer interactions.
✨Be Authentic and Genuine
The Works values authenticity, so be yourself during the interview. Let your personality shine through and show how your positivity and creativity can contribute to the team and enhance the customer experience.
