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For Companies At a Glance
- Tasks: Inspire customers to read, learn, create, and play while managing stock and store operations.
- Company: Join The Works, a vibrant retail environment focused on creativity and imagination.
- Benefits: Enjoy 25% discount, holiday pay, training opportunities, and early wage access.
- Other info: Inclusive culture with flexible working options and career growth opportunities.
- Why this job: Be the heartbeat of our store and make a real impact on customers' creative journeys.
- Qualifications: Passion for creativity, excellent communication skills, and ability to thrive in a fast-paced environment.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Become a Retail Sales Assistant at The Works. This is not just a job. This is a mission to inspire people to read, learn, create and play.
You’ll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious and motivating. Our customers will want to return, time and time again for more inspiration and products that satisfy their creative needs.
Some of our colleagues are BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products – that’s super cool with us!
Responsibilities
- Be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations.
- Support customers to find the paint, books, games and other products that unleash creativity and play.
- Assist with stock, pricing and merchandising deliveries; manage the flow of stock and ensure shelves are inviting.
- As a keyholder (over 18), support Store Management to open, close and run the store when needed.
Skills / Behaviours That Will Set You Apart
- Genuine and authentic: Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can’t resist your helpful recommendations!
- Resilient champion: You can handle a fast-paced retail environment, juggling busy days, heavy deliveries and customers with ease.
- Stock magician: You tackle sorting, pricing and merchandising deliveries with confidence.
Keyholder Responsibilities
If you’re over 18, you’ll join as a keyholder and support Store Management to open, close, and run the store when needed. You’ll receive our additional keyholding pay enhancement when holding keys. If you’re under 18, you’ll train to earn the enhancement when eligible.
Our Purpose
To inspire reading, learning, creativity and play – making lives more fulfilled.
Our Values
We are Crafty | We are Caring | We are Can-do. We Listen. We Care.
Diversity & Inclusion
We are proud to have an inclusive culture where everyone can be themselves. Roles are open to all, including under-represented groups. We support flexible working where possible and provide reasonable adjustments for interviews.
Benefits
- 25% Colleague Discount, plus exclusive Double Discount days
- MyWorks – access exclusive online discounts across hundreds of retailers
- Family Friendly Leave – enhanced maternity, paternity and adoption pay
- Holiday – 28 days including bank holidays (33 days for Deputy and Store Managers)
- Can-Do Academy – training and development opportunities
- Wagestream – early access to 50% of wages earned
- Share Scheme – own a piece of The Works
- 24/7 support for you and your family via Retail Trust
- Healthcare Cash Plan to help with everyday healthcare costs
- Additional benefits including long service awards, pension, life assurance, Cycle to Work, and more
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Retail Sales Assistant - Keyholder employer: The Works Stores Ltd
Contact Detail:
The Works Stores Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant - Keyholder
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with The Works' products and values. When you walk into that interview, your passion for reading, creativity, and play should shine through like a beacon.
✨Tip Number 2
Practice your people skills! Since you'll be the heartbeat of the store, show us how you can engage customers with a warm smile and helpful recommendations. Role-play with friends or family to nail those interactions.
✨Tip Number 3
Show off your resilience! Retail can get hectic, so share examples of how you've handled busy days or challenges in the past. We want to see that you can juggle tasks like a pro while keeping that positive attitude.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're keen on joining our team. Don’t forget to highlight your creativity and any relevant experience!
We think you need these skills to ace Retail Sales Assistant - Keyholder
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for reading, creativity, and our products shine through in your application. We want to see how you can inspire others just like we do!
Be Authentic: Don’t be afraid to show your true self! We value genuine personalities, so let your unique voice come through in your writing. It’s all about connecting with us and our customers.
Highlight Relevant Experience: If you've got experience in retail or customer service, make sure to mention it! We love seeing how you’ve handled busy environments and helped customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and for you to stay updated on your progress. Let’s get started!
How to prepare for a job interview at The Works Stores Ltd
✨Show Your Passion for Creativity
Make sure to express your enthusiasm for reading, learning, and creativity during the interview. Share personal experiences or projects that highlight your love for these areas, as this will resonate with the company's mission and values.
✨Demonstrate Your People Skills
Since you'll be the heartbeat of the store, it's crucial to showcase your ability to connect with customers. Prepare examples of how you've successfully engaged with customers in the past, whether through recommendations or simply making them feel welcome.
✨Be Ready for Fast-Paced Scenarios
Retail can be hectic, so think of situations where you've thrived under pressure. Be prepared to discuss how you manage busy days, heavy deliveries, and multiple customer requests without losing your cool.
✨Understand Keyholder Responsibilities
If you're applying for a keyholder position, brush up on what that entails. Familiarise yourself with the responsibilities of opening and closing the store, and be ready to discuss how you would handle these tasks while supporting store management.