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For Companies At a Glance
- Tasks: Be the heartbeat of the store, helping customers find inspiring products.
- Company: Join The Works, a creative and inclusive retail environment.
- Benefits: Enjoy 25% discount, flexible hours, and early wage access.
- Why this job: Make a real impact by inspiring creativity and imagination in customers.
- Qualifications: Passion for customer service and a positive attitude.
- Other info: Great training opportunities and potential for career growth.
Overview
Join to apply for the Retail Sales Assistant – Keyholder role at The Works Stores Ltd.
8 hour contract. The Works offers a range of perks and a culture focused on inspiring reading, learning, creativity and play.
Perks
- 25% Colleague Discount – Plus exclusive Double Discount days
- MyWorks – Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more
- Family Friendly Leave – Enhanced maternity, paternity and adoption pay
- Holiday – 28 days including bank holidays, or 33 days for Deputy and Store Managers
- Can-Do Academy – Training and development opportunities
- Wagestream – Early access to 50% of wages as you earn them
- Share Scheme – Own a piece of The Works
- 24/7 support for you and your family via Retail Trust Employee Assistance Programme
- Healthcare support through our Healthcare Cash Plan
- Additional benefits – long service awards, pension, life assurance, Cycle to Work scheme, charity giving, and more
Responsibilities
As a Retail Sales Assistant at The Works, you’ll be the heartbeat of the store, greeting customers and helping them find products that inspire creativity and imagination. You’ll contribute to delivering a memorable shopping experience and encourage customers to return for more inspiration and products that meet their creative needs. You may also support store management with opening, closing and covering duties when needed, depending on your role and the store requirements.
Keyholder duties
If you’re over 18, you’ll join as a keyholder. Responsibilities include supporting Store Management to keep the store running smoothly by opening, closing, and covering duties during holidays, days off, or sickness. You’ll be trained for these duties and may earn additional keyholding pay.
Skills / Behaviours That Set You Apart
- Genuine and authentic: positivity, creativity, and passion for the brand shine through; you enjoy helping customers with recommendations.
- Resilient: thrive in a fast-paced retail environment and handle busy days, deliveries, and customers with ease.
- Stock management: handle sorting, pricing, and merchandising deliveries effectively.
Our Purpose & Values
Our purpose is to inspire reading, learning, creativity and play – making lives more fulfilled. We are Crafty, Caring, Can-do. We listen and care.
Diversity & Inclusion
We promote diversity and inclusion and are open to discussions around working hours and flexible arrangements. If you need reasonable adjustments for an interview, let us know in your application.
Additional Information
Open to questions and feedback via an anonymous colleague engagement survey to help The Works become the best place to work.
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Sales and Business Development
- Retail
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Retail Sales Assistant - Keyholder employer: The Works Stores Ltd
Contact Detail:
The Works Stores Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant - Keyholder
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing The Works' website and social media. Understanding their values and products will help you connect with the team and show that you're genuinely interested in being part of their creative community.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your passion for retail and how you can contribute to creating that memorable shopping experience for customers.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something that reflects the brand's vibe. A smart-casual outfit can demonstrate your understanding of the retail environment while still keeping it professional.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Sales Assistant - Keyholder
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for creativity and helping customers shine through. We want to see that you genuinely care about inspiring others and making their shopping experience memorable.
Tailor Your Application: Make sure to customise your application to reflect the skills and behaviours mentioned in the job description. Highlight your resilience and ability to thrive in a fast-paced environment, as these are key traits we value at The Works.
Be Authentic: We love authenticity! Don’t be afraid to let your personality come through in your writing. Share examples of how you've positively impacted customers or contributed to a team, as this will help us get to know the real you.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at The Works Stores Ltd
✨Know the Brand
Before your interview, take some time to research The Works. Understand their mission to inspire creativity and learning. This will help you connect with the brand during the interview and show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Sales Assistant, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service. Highlight how you handled difficult situations or went the extra mile to help someone.
✨Demonstrate Your Resilience
Retail can be fast-paced and challenging. Think of times when you've thrived under pressure or managed busy days effectively. Share these stories to illustrate your ability to stay calm and focused, which is crucial for this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.