Retail Sales Assistant
12 hour contract
Why The Works?
10th Best Big Company to Work For 2024 - \'Best Companies\'
We don’t just sell products. We inspire reading, learning, creativity and play.
You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory.
You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories.
The unseen possibilities are limitless, and it all starts with you.
Our Perks Are \'The Works\'
- 25% Colleague Discount! - Plus, exclusive Double Discount days!
- MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
- Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.
- Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.
- Wagestream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
- Share Scheme - Own a piece of The Works and unleash your inner Monopoly mogul!
- 24/7 support for you and your family - Through our partnership with Retail Trust Charity, providing an Employee Assistance Programme and more!
- Healthcare Cash Plan – To support your everyday healthcare costs.
- And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme, and optional charity giving.
Become a Retail Sales Assistant
At The Works, this is not just a job. It’s a mission to inspire people to read, learn, create, and play!
You’ll be the heartbeat of our store, greeting customers warmly and helping them leave excited to explore their imaginations. Your passion and enthusiasm will be contagious, encouraging repeat visits for more inspiration and products.
Some colleagues are even BookTok influencers or Instagram creatives, showcasing our products—super cool!
Our Culture
The Works is a supportive, friendly, and inclusive workplace—like a second home where you can be your authentic self.
Our environment is lively and energetic, but we also share TV recommendations and favorite books. Even superheroes need downtime to fuel their imaginations!
We work as one team, with everyone pitching in to inspire customers and support each other.
Skills / Behaviours That Will Set You Apart
- Genuine and authentic: Your positivity, creativity, and passion shine through. Talking to people is your superpower, and customers love your helpful recommendations!
- Resilient champion: You handle a fast-paced retail environment with ease—juggling busy days, deliveries, and customers like a pro.
- Stock magician: You excel at sorting, pricing, and merchandising deliveries. Embrace the boxes—they\'ve got nothing on you!
Keyholder Responsibilities
If you’re over 18, you’ll support our Store Management team as a keyholder, helping to open, close, and run the store when needed. We’ll train you for this role and offer additional keyholding pay.
Under 18? No worries. When you turn 18, we’ll set you up with training to earn the keyholder pay enhancement.
Our Purpose
To inspire reading, learning, creativity, and play—making lives more fulfilled.
Our Values
We are Crafty, Caring, and Can-do.
We Listen. We Care
We conduct an annual anonymous colleague engagement survey to gather your feedback. Your insights help us improve and make The Works the best place to work.
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments
We foster an inclusive culture where everyone feels valued. Our roles are open to all, including ethnic minorities, people with disabilities, carers, and members of the LGBTQ+ community. We support flexible working and reasonable adjustments—just let us know in your application!
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