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For Companies At a Glance
- Tasks: Engage customers, inspire creativity, and manage store operations.
- Company: Join The Works, a top-rated company inspiring reading and creativity.
- Benefits: Enjoy 25% discount, flexible hours, and access to exclusive perks.
- Why this job: Be part of a vibrant team that values creativity and inclusivity.
- Qualifications: No specific experience needed; just bring your passion and positivity!
- Other info: Opportunities for growth and keyholder responsibilities available.
12 hour contract
Why The Works?
We don’t just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you.
Our Perks Are 'The Works'
- 25% Colleague Discount! - Plus, exclusive Double Discount days!
- MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
- Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.
- Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.
- Wagestream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
- Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!
- 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more!
- Healthcare Cash Plan – To support your everyday healthcare costs.
- And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.
Become a Retail Sales Assistant
As a Retail Sales Assistant at The Works, you’ll discover that this is not just a job. This is a mission to inspire people to read, learn, create and play! You’ll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious and motivating. Our customers will want to return, time and time again for more inspiration and products that satisfy their creative needs.
Some of our colleagues are even BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products.
Our Culture
The Works is an awesome place to… well, work! Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authentic you. Our environment is always moving and full of energy, yet we still make space to share must-watch TV recommendations, and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations! We are one team. You won’t find anyone too proud to roll up their sleeves here, with all hands-on-deck to inspire our customers and support each other.
Skills / Behaviours That Will Set You Apart
- Genuine and authentic: Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can’t resist your helpful recommendations!
- Resilient champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You’re the ultimate multitasking hero!
- Stock magician: You tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro!
Keyholder Responsibilities
If you’re over 18, you’ll join as a keyholder. Our Retail Sales Assistants support our Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed (holidays, days off, sickness etc), but don’t worry we’ll train you to do this. There are a lot of valuable skills to learn here that will benefit you in the future. You’ll also receive our additional keyholding pay enhancement when holding keys.
Under 18? That’s cool. If you’re under 18, you won’t be able to complete keyholding duties just yet, but when you reach your 18th birthday, we’ll get you set up for training so that you can earn the additional keyholding pay enhancement when on keyholder duties.
Our Purpose
To inspire reading, learning, creativity and play - making lives more fulfilled.
Our Values
- We are Crafty
- We are Caring
- We are Can-do
We Listen. We Care
Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what’s going great, and what needs a couple of tweaks to help make The Works the best place you’ve ever worked! You’ll have the opportunity to help give us that direction.
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments.
At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussions around working hours and flexible working. And, where possible, we’ll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help!
Retail Sales Assistant employer: The Works Stores Ltd
Contact Detail:
The Works Stores Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Show your passion for creativity and learning during the interview. Share personal stories about how books, games, or art have inspired you, as this aligns perfectly with The Works' mission.
✨Tip Number 2
Familiarise yourself with The Works' product range before your interview. Being able to discuss specific items and how they can inspire customers will demonstrate your enthusiasm and knowledge.
✨Tip Number 3
Highlight any previous retail experience where you successfully engaged with customers. Use examples that showcase your ability to multitask and handle a fast-paced environment, which is crucial for this role.
✨Tip Number 4
Emphasise your teamwork skills. The Works values a supportive and inclusive culture, so sharing experiences where you've collaborated effectively with others will resonate well with the hiring team.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The Works is looking for in a Retail Sales Assistant. Highlight key responsibilities and required skills that resonate with your own experiences.
Show Your Passion: In your application, express your enthusiasm for reading, creativity, and customer service. Share personal anecdotes or experiences that demonstrate your genuine interest in inspiring others through products.
Tailor Your CV: Make sure your CV reflects the skills and behaviours mentioned in the job description. Use specific examples to showcase your ability to multitask, handle a fast-paced environment, and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your personality. Mention how you align with The Works' values of being crafty, caring, and can-do, and explain why you want to be part of their team.
How to prepare for a job interview at The Works Stores Ltd
✨Show Your Passion for Creativity
During the interview, express your enthusiasm for reading, learning, and creativity. Share personal experiences or stories that highlight how these values resonate with you, as this aligns perfectly with the company's mission.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to engage with customers, make recommendations, and create a positive shopping experience, as this is crucial for a Retail Sales Assistant.
✨Be Ready for a Fast-Paced Environment
Expect questions about how you handle busy days and multitasking. Share specific instances where you've successfully managed multiple tasks or dealt with challenging situations, showcasing your resilience and adaptability.
✨Emphasise Teamwork and Inclusivity
The Works values a supportive and inclusive culture. Be prepared to discuss how you work well in a team, support colleagues, and contribute to a positive workplace atmosphere. This will demonstrate that you align with their core values.