At a Glance
- Tasks: Inspire customers to read, learn, create, and play while providing excellent service.
- Company: Join The Works, ranked 10th Best Big Company to Work For 2024.
- Benefits: Enjoy a 25% colleague discount, holiday pay, and access to exclusive discounts.
- Why this job: Be part of a mission that makes a real difference in people's lives.
- Qualifications: Positivity, creativity, and resilience in a fast-paced retail environment.
- Other info: Supportive, friendly culture with opportunities for personal and professional growth.
Join us as a Retail Sales Assistant at The Works Stores Ltd
We offer a 12 hour contract. Why The Works? We were ranked the 10th Best Big Company to Work For 2024 by \’Best Companies\’.
We don’t just sell products. We inspire reading, learning, creativity, and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together.
- 25% Colleague Discount! – Plus, exclusive Double Discount days!
- MyWorks – Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech, and more!
- Family Friendly Leave – Enjoy some time well spent with enhanced maternity, paternity, and adoption pay.
- Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.
- Can-Do Academy – Grow your skills and career with instant access to further training and development in areas that interest you.
- Wagestream – Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
- Share Scheme – Unleash your inner Monopoly mogul and own a piece of The Works!
- 24/7 support for you and your family – Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more!
- Healthcare Cash Plan – To support your everyday healthcare costs.
- And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme, and optional charity giving.
Become a Retail Sales Assistant
As a Retail Sales Assistant at The Works, you’ll discover that this is not just a job. This is a mission to inspire people to read, learn, create, and play! You’ll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations.
Our Culture
The Works is an awesome place to work! Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authentic self.
Skill / Behaviours That Will Set You Apart
- Genuine and authentic: Your positivity, creativity, and passion for our brand and products shine through.
- Resilient champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease.
- Stock magician: You tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro!
Keyholder Responsibilities
If you’re over 18, you’ll join as a keyholder. Our Retail Sales Assistants support our Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed.
Our Purpose
To inspire reading, learning, creativity, and play – making lives more fulfilled.
Our Values
We are Crafty | We are Caring | We are Can-do. We Listen. We Care.
We are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups.
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Retail Sales Assistant employer: The Works Stores Ltd
Contact Detail:
The Works Stores Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Get to know The Works! Before your interview, dive into our mission and values. Show us how your passion for creativity and learning aligns with what we do. It’ll make you stand out and show that you’re genuinely interested in being part of our team.
✨Tip Number 2
Practice your people skills! As a Retail Sales Assistant, you'll be the face of The Works. Role-play common customer scenarios with friends or family to boost your confidence. Remember, a warm smile and a friendly attitude can go a long way!
✨Tip Number 3
Be ready to showcase your resilience! Retail can be fast-paced and challenging. Think of examples from your past experiences where you’ve handled busy situations like a pro. We love to see how you tackle challenges head-on!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join our awesome team at The Works. Let’s inspire together!
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for reading, learning, and creativity shine through. We want to see how you connect with our mission at The Works, so share your personal experiences that reflect this passion!
Tailor Your CV: Make sure your CV is tailored specifically for the Retail Sales Assistant role. Highlight any relevant experience in retail or customer service, and don’t forget to mention your skills in handling busy environments and stock management – we love a stock magician!
Be Authentic: We value authenticity, so be yourself in your application! Use your own voice and style to convey who you are. This helps us get a sense of your personality and how you might fit into our friendly and inclusive culture.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our awesome team at The Works!
How to prepare for a job interview at The Works Stores Ltd
✨Know the Brand
Before your interview, dive deep into The Works' mission and values. Understand how they inspire creativity and learning. This will help you connect your personal experiences with their goals, showing that you're genuinely interested in being part of their team.
✨Show Your Passion
During the interview, let your enthusiasm for reading, creativity, and play shine through. Share personal stories about how these elements have impacted your life. This will demonstrate that you embody the spirit of The Works and can inspire customers just as much.
✨Prepare for Scenarios
Think about common retail scenarios you might face, like handling a busy day or dealing with customer queries. Prepare examples from your past experiences where you successfully managed similar situations. This will showcase your resilience and problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that reflect your interest in the role and the company culture. Inquire about opportunities for growth within the Can-Do Academy or how the team fosters an inclusive environment. This shows you're not just looking for a job, but a place to grow and contribute.