People Services Assistant

People Services Assistant

Full-Time 25000 - 30000 £ / year (est.) Home office (partial)
The Works Stores Ltd

At a Glance

  • Tasks: Support our People Services team in enhancing colleague experiences and managing HR processes.
  • Company: Join The Works, a vibrant company dedicated to inspiring creativity and learning.
  • Benefits: Enjoy 25% discount, flexible hours, and access to exclusive training opportunities.
  • Other info: Inclusive culture with opportunities for growth and development.
  • Why this job: Make a real impact by supporting colleagues through their journey with us.
  • Qualifications: Basic HR knowledge and strong administration skills are essential.

The predicted salary is between 25000 - 30000 £ per year.

Location: 1-2 days in our support centre per week.

Hours: This role is working 33.75 hours per week. The working hours will be from 10am to 5:30pm, 5 days per week.

We don’t just sell products. We inspire reading, learning, creativity and play. Whether you’re engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching. This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play.

Your Mission:

  • Responsible for key day-to-day duties within the People Services team, ensuring that around 4,000 colleagues receive a best-in-class, end-to-end colleague lifecycle.
  • Issuing offer letters and contracts to new colleagues and answering any queries that may arise.
  • Setting up new colleagues on our systems, including employee self-service.
  • Maintaining processes to ensure new colleagues have an excellent onboarding experience.
  • Maintenance of an accurate organisational structure within our relevant systems.
  • Processing changes to personal and contractual details.
  • Supporting colleagues during important life moments such as maternity or paternity leave.
  • Monitoring the right to work of new colleagues to ensure compliance with relevant legislation.
  • Creating and issuing Confirmation of Employment letters for colleagues.
  • Maintaining and updating our ‘meet the team’ document.
  • Responding to day-to-day queries raised by our colleagues efficiently.
  • Filing of documentation and processing of post.
  • Accurate and timely provision of data entry requirements.

Skills/Behaviours That Will Set You Apart:

  • Basic HR knowledge/understanding.
  • Administration experience.
  • HR system experience (iTrent would be an asset).
  • Supporting a busy function.
  • Intermediate level of Word and Excel.

Experience:

  • Experience within a large retailer/multi-location business would be beneficial.

Our PERKS:

  • 25% Colleague Discount!
  • MyWorks - Access exclusive online discounts.
  • Family Friendly Leave.
  • Holiday – 33 days including bank holidays.
  • Can-Do Academy - Access to further training and development.
  • Stream - Claim early access to wages.
  • Share Scheme.
  • 24/7 support for you and your family.
  • Healthcare Cash Plan.

Our Purpose: To inspire reading, learning, creativity and play.

Our Values: We are Crafty, Caring, and Can-do.

Diversity, Inclusion, and Applying Reasonable Adjustments: We are proud to have an inclusive culture where everyone truly feels able to be themselves.

Closing: Because when people spend time doing what they love, it’s Time Well Spent.

People Services Assistant employer: The Works Stores Ltd

At The Works, we are more than just a retailer; we are a community dedicated to inspiring creativity and learning. Our supportive work culture fosters personal growth through initiatives like the Can-Do Academy, while our generous benefits, including a 25% colleague discount and enhanced family leave, ensure that our employees feel valued and empowered. Join us in a role where your contributions truly make a difference in the lives of our colleagues and customers alike.

The Works Stores Ltd

Contact Details:

The Works Stores Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land People Services Assistant

Join HR Networks

Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!

Make Your Presence Known

Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at The Works Stores Ltd!

Leverage Your University Connections

If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.

Showcase Your HR Passion

Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at The Works Stores Ltd.

We think you need these skills to ace People Services Assistant

HR Knowledge
Administration Experience
HR System Experience
Communication Skills
Attention to Detail
Data Entry Skills
Proficiency in Word

Some tips for your application 🫡

Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at The Works Stores Ltd. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.

Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to The Works Stores Ltd and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.

Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at The Works Stores Ltd. List them prominently on your CV to catch the hiring manager's eye.

Align with Company Culture:Make sure your application speaks to The Works Stores Ltd's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.

How to prepare for a job interview at The Works Stores Ltd

Brush Up on HR Best Practices

As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with The Works Stores Ltd.

Know Your Recruitment Tools

Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!

Highlight Your People Skills

A full-time HR role at The Works Stores Ltd will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.

Stay Current with HR Trends

Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact The Works Stores Ltd and how you would contribute to adapting HR strategies.