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- Tasks: Lead and inspire your team to deliver top-notch customer service and smash store targets.
- Company: Join a vibrant retail brand that values inclusivity and teamwork.
- Benefits: Enjoy 25% discount, 33 days holiday, and early wage access.
- Other info: Flexible working options and a supportive culture await you.
- Why this job: Be a key player in a dynamic environment where your leadership makes a real difference.
- Qualifications: Retail management experience and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
40 hour contract
Responsibilities
- Lead, coach, and develop your team to deliver excellent customer service and achieve store targets.
- Lead by example as a brand ambassador representing The Works to inspire your team to follow.
- Take full ownership of store performance, using data and insights to drive results.
- Ensure high standards of visual merchandising, stock availability, and store presentation.
- Recruit, onboard, and train new team members, building a high performing, engaged team.
- Manage rotas, payroll, and operational tasks to ensure efficient day-to-day running.
- Maintain compliance with health & safety, cash handling, and loss prevention policies.
- Foster a positive, inclusive, and supportive team culture where people feel developed, and genuinely cared for.
- Collaborate with your Area Manager, stores in your area and central teams to implement business initiatives and share feedback from the shop floor.
Qualifications and Skills
- Proven experience in a retail management role.
- Strong leadership and people development skills.
- Commercially focused with a track record of delivering results.
- Excellent communication, planning, and organisational abilities.
- Confident using data to inform decisions and improve performance.
- Flexible, resilient, and able to adapt to changing priorities.
- Experience in a high-volume or value retail environment.
- Familiarity with retail systems and reporting tools.
- Experience managing recruitment, training, and performance processes.
- Tech savvy with using back-office systems, EPoS tills, emails and video calls.
Leadership Focus
- Inspire and motivate your team in line with our employer brand, values, behaviours and purpose.
- Lead your team to reach their potential and steer your store to break records and get in the spotlight.
- Work collaboratively with support departments and peers.
- Speak up to make improvements and support each other.
- Support your team’s well-being and aspirations, encouraging their growth.
Benefits
- 25% Colleague Discount and exclusive Double Discount days.
- MyWorks access to online discounts across multiple retailers and deals.
- Family Friendly Leave with enhanced maternity, paternity and adoption pay.
- 33 days holiday including bank holidays.
- Early wage access of 50%.
- Can-Do Academy: training and development opportunities.
- Share scheme to earn shares in the company.
- 24/7 support for you and your family through an Employee Assistance Programme.
- Healthcare Cash Plan for everyday healthcare costs.
- Additional benefits: long service awards, pension, life assurance, Cycle to Work scheme, optional charity giving.
Inclusivity and Equal Opportunity
We are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under‑represented groups such as ethnic minorities, people with disabilities, carers and members of the LGBTQ+ community. We are open to flexible working arrangements and will support reasonable adjustments where needed.
Retail Store Manager in Newport employer: The Works Stores Ltd
Contact Detail:
The Works Stores Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in Newport
✨Tip Number 1
Get to know the company inside out! Research The Works, its values, and what makes it tick. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your leadership stories! Think of times you've inspired your team or tackled challenges head-on. We want to hear about your experiences that showcase your ability to lead and develop others.
✨Tip Number 3
Be ready to discuss data! Brush up on how you've used insights to drive results in previous roles. Show us you can make informed decisions that boost store performance and customer satisfaction.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about team culture, training opportunities, and how you can contribute to the store's success. It’s a two-way street, and we love candidates who engage with us!
We think you need these skills to ace Retail Store Manager in Newport
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your experience in leading and developing teams. We want to see how you've inspired others and driven results in your previous roles. Use specific examples to demonstrate your leadership style and achievements.
Be Data-Driven: Since we value a commercial focus, don’t shy away from discussing how you’ve used data to inform decisions. Share instances where your insights led to improved performance or store success. This will show us you're not just about the numbers, but also about making them work for you.
Tailor Your Application: Take the time to tailor your application to our job description. Use the same language and keywords we’ve included, as this shows you understand what we’re looking for. It’s all about making that connection between your experience and our needs.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Works Stores Ltd
✨Know Your Numbers
As a Retail Store Manager, you'll need to be comfortable with data. Before the interview, brush up on key performance indicators relevant to retail, like sales figures and customer satisfaction scores. Be ready to discuss how you've used data in the past to drive results.
✨Showcase Your Leadership Style
This role is all about leading and developing a team. Think of specific examples where you've inspired your team or improved their performance. Share stories that highlight your coaching skills and how you foster a positive team culture.
✨Visual Merchandising Matters
Since maintaining high standards of visual merchandising is crucial, prepare to talk about your experience in this area. Bring examples of successful displays you've created or managed, and how they impacted sales or customer engagement.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult customer or managing a staffing issue. Practice your responses to these scenarios, focusing on your problem-solving skills and ability to stay calm under pressure.