At a Glance
- Tasks: Lead and inspire your team to deliver top-notch customer service and smash store targets.
- Company: Join The Works, a vibrant retail brand with a focus on inclusivity and teamwork.
- Benefits: Enjoy 25% discount, flexible hours, and access to exclusive training and development.
- Other info: We celebrate diversity and offer flexible working options to suit your lifestyle.
- Why this job: Make a real impact in a supportive environment while growing your career.
- Qualifications: Retail management experience and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Lead, coach, and develop your team to deliver excellent customer service and achieve store targets.
- Lead by example as a brand ambassador representing The Works to inspire your team to follow.
- Take full ownership of store performance, using data and insights to drive results.
- Ensure high standards of visual merchandising, stock availability, and store presentation.
- Recruit, onboard, and train new team members, building a high performing, engaged team.
- Manage rotas, payroll, and operational tasks to ensure efficient day-to-day running.
- Maintain compliance with health & safety, cash handling, and loss prevention policies.
- Foster a positive, inclusive, and supportive team culture where people feel developed, and genuinely cared for.
- Collaborate with your Area Manager, stores in your area and central teams to implement business initiatives and share feedback from the shop floor.
Qualifications and Skills
- Proven experience in a retail management role.
- Strong leadership and people development skills.
- Commercially focused with a track record of delivering results.
- Excellent communication, planning, and organisational abilities.
- Confident using data to inform decisions and improve performance.
- Flexible, resilient, and able to adapt to changing priorities.
- Experience in a high-volume or value retail environment.
- Familiarity with retail systems and reporting tools.
- Experience managing recruitment, training, and performance processes.
- Tech savvy with using back-office systems, EPoS Tills, emails and video calls.
Benefits
- 25% colleague discount and exclusive double discount days.
- MyWorks – access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more.
- Family Friendly Leave – enhanced maternity, paternity and adoption pay.
- Holiday – 33 days, including bank holidays.
- Stream – claim early access to 50% of your wages as you earn them.
- Can-Do Academy – grow your skills and career with instant access to further training and development in areas that interest you.
- Share Scheme – own a piece of The Works.
- 24/7 support for you and your family – partnership with the Retail Trust and Employee Assistance Programme.
- Healthcare Cash Plan – support everyday healthcare costs.
- Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.
Diversity, Inclusion and Reasonable Adjustments
At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers and members of the LGBTQ+ community. We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help!
Retail Store Manager in Inverness employer: The Works Stores Ltd
At The Works, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions inclusivity and personal development. As a Retail Store Manager, you will benefit from comprehensive training opportunities through our Can-Do Academy, alongside competitive perks such as a generous holiday allowance, family-friendly leave, and access to exclusive discounts. Join us in fostering a supportive environment where your leadership can shine and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Manager in Inverness
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the hunt for a Retail Store Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios specific to retail management. Think about how you would lead a team, handle customer complaints, or improve store performance using data. Confidence is key!
✨Tip Number 3
Show off your leadership skills during the interview! Share examples of how you've developed teams in the past and how you’ve driven results. Remember, they want to see you as a brand ambassador who inspires others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining The Works family.
We think you need these skills to ace Retail Store Manager in Inverness
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your leadership experience. We want to see how you've coached and developed teams in the past, so share specific examples that demonstrate your ability to inspire and motivate others.
Be Data-Driven:Since we value a commercial focus, don’t shy away from mentioning how you've used data to drive results in previous roles. Whether it’s improving sales or enhancing customer service, show us how you’ve made informed decisions based on insights.
Tailor Your Application:Make your application stand out by tailoring it to our job description. Use similar language and keywords that we’ve included, especially around customer service, team culture, and operational tasks. This shows us you understand what we’re looking for!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at The Works Stores Ltd
✨Know Your Numbers
As a Retail Store Manager, you'll need to be comfortable with data. Before the interview, brush up on key performance metrics relevant to retail, like sales targets and stock levels. Be ready to discuss how you've used data in the past to drive results.
✨Showcase Your Leadership Style
This role is all about leading and developing a team. Think of specific examples where you've successfully coached or inspired your team. Share stories that highlight your leadership style and how it aligns with fostering a positive team culture.
✨Visual Merchandising Matters
Since high standards of visual merchandising are crucial, prepare to talk about your experience in this area. Bring examples of how you've improved store presentation in previous roles and the impact it had on customer engagement and sales.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability. Prepare for scenarios related to managing rotas, handling customer complaints, or ensuring compliance with health & safety policies. Practising your responses will help you feel more confident during the interview.
