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- Tasks: Lead a vibrant team to inspire creativity and deliver exceptional customer experiences.
- Company: Join The Works, a top-rated company that values imagination and inclusivity.
- Benefits: Enjoy 25% discount, flexible hours, and access to exclusive perks.
- Why this job: Make a real impact by nurturing talent and creating memorable moments for customers.
- Qualifications: Strong leadership skills and a passion for retail and creativity.
- Other info: Be part of a supportive culture that celebrates diversity and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
40 hour contract
Why The Works?
We don’t just sell products. We inspire reading, learning, creativity and play. The Works literally means everything. And whatever your story or background, we’re all about unlocking imagination and making creativity accessible to everyone. Whether you’re engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching. This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you.
As a Retail Store Manager you’ll be the captain of the shop floor, leading your team with energy and enthusiasm. Commercial success will be your mission, but you’ll do it with a twist of creativity and a sprinkle of magic. You’ll create unforgettable moments for our customers, leaving them with smiles on their faces and inspired to craft memories they’ll cherish with our products!
Your Mission:
- Delight and inspire every customer by leading a team that offers an exceptional retail experience.
- Create a store experience that’s fun, friendly, accessible, and inclusive.
- Recruit team members who embody our values and behaviours, to build a dream-team of retail superheroes.
- Drive retail commerciality, striving for fantastic sales and high performance across all KPI’s.
- Ensure excellent standards and impeccable merchandising in your store.
- Transform our space to align with seasonal trends and be a merchandising master.
Skills / Behaviours That Will Set You Apart:
- Genuine and Authentic: Your positivity, creativity, and passion for our brand and products shine through.
- Resilient Champion: You can handle the fast-paced retail environment, juggling busy days, heavy deliveries, and customers with ease.
- Stock Management Guru: You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro!
Being a Great Leader:
As a great leader with wonderful people skills, you’ll create an environment that’s more inclusive than just co-workers — it’s a team. Inspire and motivate your team in line with our employer brand, values, behaviours and purpose. Work collaboratively with support departments and peers. If something’s not quite right, speak up so we can work together to get it right or make it better! Your team’s well-being and aspirations are the most important part. You’ll be their biggest supporter, cheering them on.
Our PERKS really are ‘The Works’:
- 25% Colleague Discount! - Plus, exclusive Double Discount days!
- MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
- Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
- Holiday– 33 days, including bank holidays
- Stream - Claim early access to 50% of your wages as you earn them.
- Can-Do Academy - Grow your skills and career with instant access to further training and development.
- Share Scheme - Own a piece of The Works!
- 24/7 support for you and your family through our partnership with the Retail Trust.
- Healthcare Cash Plan – To support your everyday healthcare costs.
- And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.
Our Purpose: To inspire reading, learning, creativity and play.
Our Values: We are Crafty | Smart with what we’ve got. We are Caring | Heart in every action. We are Can-do | Energy that gets it done.
Each year, we run an anonymous colleague engagement survey to hear your feedback and suggestions. We want to know what’s going great, and what needs a couple of tweaks to help make The Works the best place you’ve ever worked!
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments: At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups. We are open to discussions around working hours and flexible working. If you need reasonable adjustments for an interview, let us know in your application and we’ll be happy to help!
Retail Store Manager Retail Store Manager · Horsham UK employer: The Works Stores Ltd
Contact Detail:
The Works Stores Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager Retail Store Manager · Horsham UK
✨Tip Number 1
Get to know the company culture! Before your interview, dive into The Works' values and mission. Show us how your passion for creativity and customer engagement aligns with our goals. It’s all about making that connection!
✨Tip Number 2
Practice your storytelling skills! When you’re on the shop floor, it’s not just about selling products; it’s about creating memorable experiences. Share examples of how you've inspired customers or led a team to success in previous roles.
✨Tip Number 3
Be ready to showcase your leadership style! We want to see how you motivate and support your team. Think of specific instances where you’ve helped someone grow or overcome challenges – that’s what makes a great Retail Store Manager!
✨Tip Number 4
Don’t forget to ask questions! Show us you’re genuinely interested in the role and the team. Ask about the store's current challenges or how we celebrate successes together. It’s a two-way street, and we love engaging conversations!
We think you need these skills to ace Retail Store Manager Retail Store Manager · Horsham UK
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for creativity and inspiring others shine through. We want to see how you connect with our mission of making reading and learning accessible to everyone!
Be Authentic: Don’t be afraid to show your true self! Share your unique experiences and how they’ve shaped your approach to retail. We love genuine stories that reflect your personality and values.
Highlight Your Leadership Skills: As a Retail Store Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've motivated teams in the past and created an inclusive environment where everyone can thrive.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at The Works Stores Ltd
✨Know Your Stuff
Before the interview, dive deep into The Works' mission and values. Familiarise yourself with their products and how they inspire creativity and learning. This will help you connect your passion for retail with their vision during the conversation.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your colleagues or created a positive environment. Highlight your ability to inspire and nurture talent, as this is key for a Retail Store Manager.
✨Be Ready to Discuss Commerciality
Brush up on your knowledge of retail KPIs and how you've driven sales in previous roles. Be prepared to discuss specific strategies you've implemented to boost performance and how you can bring that magic to The Works.
✨Emphasise Team Collaboration
The Works values teamwork, so come ready to talk about how you've collaborated with others in the past. Share stories that demonstrate your ability to work alongside different departments and how you’ve contributed to a supportive team culture.
