At a Glance
- Tasks: Lead and inspire your team to deliver top-notch customer service and smash store targets.
- Company: Join The Works, a vibrant retail brand with a focus on inclusivity and teamwork.
- Benefits: Enjoy 25% discount, flexible hours, and access to exclusive online deals.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Retail management experience and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Lead, coach, and develop your team to deliver excellent customer service and achieve store targets.
- Lead by example as a brand ambassador representing The Works to inspire your team to follow.
- Take full ownership of store performance, using data and insights to drive results.
- Ensure high standards of visual merchandising, stock availability, and store presentation.
- Recruit, onboard, and train new team members, building a high performing, engaged team.
- Manage rotas, payroll, and operational tasks to ensure efficient day-to-day running.
- Maintain compliance with health & safety, cash handling, and loss prevention policies.
- Foster a positive, inclusive, and supportive team culture where people feel developed, and genuinely cared for.
- Collaborate with your Area Manager, stores in your area and central teams to implement business initiatives and share feedback from the shop floor.
Qualifications and Skills
- Proven experience in a retail management role.
- Strong leadership and people development skills.
- Commercially focused with a track record of delivering results.
- Excellent communication, planning, and organisational abilities.
- Confident using data to inform decisions and improve performance.
- Flexible, resilient, and able to adapt to changing priorities.
- Experience in a high-volume or value retail environment.
- Familiarity with retail systems and reporting tools.
- Experience managing recruitment, training, and performance processes.
- Tech savvy with using back-office systems, EPoS Tills, emails and video calls.
Benefits
- 25% colleague discount and exclusive double discount days.
- MyWorks – access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more.
- Family Friendly Leave – enhanced maternity, paternity and adoption pay.
- Holiday – 33 days, including bank holidays.
- Stream – claim early access to 50% of your wages as you earn them.
- Can-Do Academy – grow your skills and career with instant access to further training and development in areas that interest you.
- Share Scheme – own a piece of The Works.
- 24/7 support for you and your family – partnership with the Retail Trust and Employee Assistance Programme.
- Healthcare Cash Plan – support everyday healthcare costs.
- Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.
Diversity, Inclusion and Reasonable Adjustments
At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under‑represented groups such as ethnic minorities, people with disabilities, carers and members of the LGBTQ+ community. We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help!
Retail Store Manager Retail Store Manager · Godalming employer: The Works Stores Ltd
At The Works, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Godalming that prioritises inclusivity and employee development. With benefits like a generous 33 days of holiday, access to the Can-Do Academy for skill enhancement, and a supportive environment that values your contributions, we empower our Retail Store Managers to lead dynamic teams and achieve outstanding results while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Manager Retail Store Manager · Godalming
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Retail Store Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios specific to retail management. Think about how you’d handle team dynamics, customer service challenges, and performance metrics. The more prepared you are, the more confident you’ll feel!
✨Tip Number 3
Showcase your leadership skills during interviews! Share examples of how you’ve developed teams, driven results, and improved store performance. Remember, they want to see you as a brand ambassador who can inspire others!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that Retail Store Manager position!
We think you need these skills to ace Retail Store Manager Retail Store Manager · Godalming
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your experience in leading and developing teams. We want to see how you've inspired others and driven results in your previous roles. Use specific examples to showcase your leadership style!
Be Data-Driven:Since we love using data to inform decisions, don’t shy away from mentioning your experience with retail systems and reporting tools. Share how you've used data to improve performance and achieve targets in your past jobs.
Tailor Your Application:Take a moment to customise your application for us. Reflect on the job description and align your skills and experiences with what we're looking for. This shows that you’re genuinely interested in the role and understand our needs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture!
How to prepare for a job interview at The Works Stores Ltd
✨Know Your Numbers
As a Retail Store Manager, you'll need to be comfortable with data. Before the interview, brush up on key performance metrics relevant to retail, like sales targets and customer satisfaction scores. Be ready to discuss how you've used data in the past to drive results.
✨Showcase Your Leadership Style
This role is all about leading and developing a team. Think of specific examples where you've successfully coached or inspired your team. Share stories that highlight your leadership style and how you foster a positive team culture.
✨Visual Merchandising Matters
Since maintaining high standards of visual merchandising is crucial, prepare to talk about your experience in this area. Bring examples of how you've improved store presentation in previous roles and the impact it had on sales.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability. Prepare for scenarios related to managing rotas, handling customer complaints, or ensuring compliance with health and safety policies. Practising your responses will help you feel more confident during the interview.
